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Workforce Operations Manager Jobs in Renton, WA (NOW HIRING)

King County, WA

SWD Operations Section Manager

Seattle, WA · On-site

$164K - $208K/yr

You will be leading a unionized workforce of over 350 people that work every day to keep our ... The Operation's Section leadership team you will be directly managing is made up of two Assistant ...

Holland America Group

Manager, AI Operations

Seattle, WA · On-site

... workforce implications, governance requirements, and operational dependencies. * Manage hypercare ... after launch, including issue triage, user feedback loops, adoption monitoring, escalation paths ...

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Workforce Operations Manager information

See Renton, WA salary details

$34.9K

$71.4K

$133.3K

How much do workforce operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for workforce operations manager in Renton, WA is $71,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $87,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Operations Manager vs Workforce Analyst?

AspectWorkforce Operations ManagerWorkforce Analyst
CredentialsBachelor's degree in Business, HR, or related field; experience in workforce managementBachelor's degree in Data Analysis, Business, or related field; analytical skills
Work EnvironmentOversees staffing, scheduling, and operational processes in a corporate or call center settingAnalyzes workforce data, forecasts staffing needs, and reports on performance metrics
Employer & Industry UsageCommon in call centers, retail, healthcare, and large organizationsUsed across similar industries for data-driven decision making

The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.

What cities near Renton, WA are hiring for Workforce Operations Manager jobs?

Cities near Renton, WA with the most Workforce Operations Manager job openings:

Workforce Operations Manager jobs near you

Vendor Operations Manager, Trust and Safety

Google

Seattle, WA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Google rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

48th of 245 rated software companies

Job description

Vendor Operations Manager, Trust and Safety

Driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year

Minimum qualifications: Bachelor's degree in Business, Operations, Engineering, or equivalent practical experience. 7 years of experience in Vendor Management, Global Operations Management or Program Management within service delivery environments. Experience with managing geographically dispersed operational programs.

Preferred qualifications: Certified Lean Six Sigma (Green/Black Belt) or PMP certification, with demonstrated success in business process re-engineering, quality management frameworks or capacity modeling. Experience in Trust & Safety, content moderation, risk management, or high-volume customer support operations. Experience in data analytics, capacity modeling, and leveraging data to solve complex operational challenges. Expertise in capacity planning, operating expenses (OpEx) budget management, and vendor contract performance governance. Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. Strong executive presence with exceptional written and verbal communication skills; proven ability to influence cross-functional leadership.

About the job: A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. Google's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety through web abuse deterrence and fraud fighting across Google products like Search, Maps, Google Ads, AdSense, Play, and Chrome Web Stores.

Responsibilities: Execute operational delivery strategy across global vendor sites, managing multi-site operations to ensure consistent quality, optimal resource allocation, and operational delivery Drive operational excellence across vendor partners. Establish governance around service legal agreement/key performance indicators (SLA/KPI) metrics, lead business reviews and executive reporting, and proactively highlight risks/opportunities. Model global headcount requirements against forecasted workflow volumes, track spend efficiency, and optimize resource allocation. Identify systemic operational bottlenecks and partner with internal and cross-functional teams to drive tool automation, workflow optimization, and scalable process enhancements. Land policy, tool and workflow launches across vendor sites with minimal operational impact. Manage critical vendor operations failures, workforce wellness concerns, or service disruptions. Drive root-cause analyses and implement corrective and preventive action plans.

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