Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations * Partner with executive leadership to align workforce planning with business goals
Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations * Partner with executive leadership to align workforce planning with business goals
Health Workforce & Care Operations Specialist
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$18.62 - $28.67/hr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
Reno, NV · On-site
$18.62 - $28.67/hr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Health Workforce & Care Operations Specialist
$51K - $68K/yr
You'll leverage workforce management tools, reporting, and analytics to drive efficiency, support ... In partnership with Care Operations, Workforce Management, and Engineering teams, you'll help ...
Cloud Infrastructure Operations Manager
$12K - $165K/yr
The Cloud Infrastructure Operations Manager is responsible to oversee the design, implementation ... workforce. All qualified applicants will receive consideration for employment without regard to ...
Cloud Infrastructure Operations Manager
$12K - $165K/yr
The Cloud Infrastructure Operations Manager is responsible to oversee the design, implementation ... workforce. All qualified applicants will receive consideration for employment without regard to ...
Supervisor - Operations Training
Reno, NV · On-site
You will establish and manage cross-training metrics to build workforce flexibility and skill depth across functions. You will partner with operations leadership to improve productivity, quality ...
Supervisor - Operations Training
Reno, NV · On-site
You will establish and manage cross-training metrics to build workforce flexibility and skill depth across functions. You will partner with operations leadership to improve productivity, quality ...
Job Title Operations Delivery Manager, Sales & Training Location Support Center - Las Vegas, NV ... Support workforce planning, scheduling, and succession planning. * Build strong partnerships with ...
Job Title Operations Delivery Manager, Sales & Training Location Support Center - Las Vegas, NV ... Support workforce planning, scheduling, and succession planning. * Build strong partnerships with ...
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Quick apply
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Quick apply
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Delivery Station Site Leader (Operations Manager)
Reno, NV · On-site
$90K - $100K/yr
Partner with your direct Manager on platform associate workforce planning and team engagement ... Use data to identify operational trends and execute process improvements that improve efficiency ...
Lead workforce planning activities including staffing, recruitment, training, competency development, and performance management. * Hold employees and leaders accountable to safety, operational, and ...
Lead workforce planning activities including staffing, recruitment, training, competency development, and performance management. * Hold employees and leaders accountable to safety, operational, and ...
Lead workforce planning activities including staffing, recruitment, training, competency development, and performance management. * Hold employees and leaders accountable to safety, operational, and ...
Lead workforce planning activities including staffing, recruitment, training, competency development, and performance management. * Hold employees and leaders accountable to safety, operational, and ...
Be Seen First
Operations Superintendent - Chemical Processing
Las Vegas, NV · On-site
$120K - $150K/yr
Develop and maintain operating procedures, standards, and best practices * Assist with workforce ... Bachelor's degree in Engineering, Operations Management, or a related technical field preferred
Quick apply
Be Seen First
Operations Superintendent - Chemical Processing
Las Vegas, NV · On-site
$120K - $150K/yr
Develop and maintain operating procedures, standards, and best practices * Assist with workforce ... Bachelor's degree in Engineering, Operations Management, or a related technical field preferred
The Operations Supervisor provides direction at a single location, leading staff to ensure customer ... workforce and equipment scheduling. Responsible for performance management of direct reports ...
The Operations Supervisor provides direction at a single location, leading staff to ensure customer ... workforce and equipment scheduling. Responsible for performance management of direct reports ...
Surface Operations Supervisor
Elko, NV · On-site
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Quick apply
Surface Operations Supervisor
Elko, NV · On-site
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Surface Operations Supervisor
Elko, NV · On-site
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Surface Operations Supervisor
Elko, NV · On-site
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Coordinate workforce assignments and equipment utilization to meet production goals. * Monitor ... Manage attendance, discipline, and performance issues. * Foster teamwork and effective ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Workforce Operations Manager information
See Nevada salary details
$31.6K - $39.7K
20% of jobs
$41.7K is the 25th percentile. Wages below this are outliers.
$39.7K - $47.8K
20% of jobs
The median wage is $53.7K / yr.
$47.8K - $55.9K
14% of jobs
$55.9K - $64K
9% of jobs
$64K - $72.1K
11% of jobs
$73.8K is the 75th percentile. Wages above this are outliers.
$72.1K - $80.2K
6% of jobs
$80.2K - $88.3K
6% of jobs
$88.3K - $96.4K
4% of jobs
$96.4K - $104.5K
3% of jobs
$104.5K - $112.6K
2% of jobs
$112.6K - $120.7K
4% of jobs
$31.6K
$64.6K
$120.7K
How much do workforce operations manager jobs pay per year?
What is the difference between Workforce Operations Manager vs Workforce Analyst?
| Aspect | Workforce Operations Manager | Workforce Analyst |
|---|---|---|
| Credentials | Bachelor's degree in Business, HR, or related field; experience in workforce management | Bachelor's degree in Data Analysis, Business, or related field; analytical skills |
| Work Environment | Oversees staffing, scheduling, and operational processes in a corporate or call center setting | Analyzes workforce data, forecasts staffing needs, and reports on performance metrics |
| Employer & Industry Usage | Common in call centers, retail, healthcare, and large organizations | Used across similar industries for data-driven decision making |
The Workforce Operations Manager focuses on managing staffing and operational processes, ensuring efficient workforce deployment. In contrast, the Workforce Analyst specializes in analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce management but serve different functions within the organization.
Full-time
Posted 13 hours ago
Job description
We're committed to bringing passion and customer focus to the business.
The Human Resources Director oversees all HR functions across a diverse portfolio including a casino, resort, gas stations, lottery retail operations, and food and beverage. This role is responsible for developing and executing HR strategies that support operational excellence, regulatory compliance, workforce stability, and high-quality employee experience across multiple business lines.
Key Responsibilities:
Strategic HR Leadership
- Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations
- Partner with executive leadership to align workforce planning with business goals
- Lead organizational design, restructuring, and growth initiatives
Multi-Unit Talent Acquisition
- Oversee high-volume recruitment for hourly and salaried roles (casino, hotel, retail, maintenance, food and beverage outlets)
- Develop pipelines for critical and hard-to-fill roles
- Ensure efficient onboarding processes across all business units
- Ensure compliant hiring practices in both Nevada and California labor markets
Employee & Labor Relations
- Manage employee relations issues
- Conduct investigations, resolve conflicts, and support disciplinary actions
- Promote a positive, service-driven culture aligned with hospitality standards
Compliance & Regulatory Oversight
- Ensure compliance with:
- Nevada labor laws and gaming regulations
- California labor laws for applicable employees, including:
- Wage and hour laws (overtime, meal and rest breaks)
- California Labor Code and Industrial Welfare Commission (IWC) Wage Orders
- Paid sick leave and leave of absence laws (CFRA, FMLA overlap)
- California Fair Employment and Housing Act (FEHA)
- Cal/OSHA safety standards
- Oversee compliance for multi-state payroll practices
- Ensure proper classification of employees (exempt/non-exempt, CA-specific rules)
- Maintain gaming licenses and audit readiness
Compensation & Benefits
- Oversee benefits administration across all entities
- Ensure compliance with California pay transparency, minimum wage, and pay equity laws
Performance Management & Development
- Support performance management systems across all divisions
- Support leadership development for managers in hospitality, retail, and property operations
- Drive succession planning for key operational roles
Training & Workforce Development
- Ensure completion of assigned training programs focused on:
- Customer service excellence (casino/resort/retail)
- Safety compliance (gas stations, maintenance teams)
- Ensure compliance training for gaming and lottery operations
Workforce Operations Management
- Oversee HR support for:
- 24/7 casino and resort operations
- Retail/gas station staffing
- Address scheduling, turnover, and staffing challenges typical in hospitality and retail environments
Culture, Engagement & Retention
- Drive retention strategies for high-turnover roles
- Promote diversity, equity, and inclusion across all business units
Qualifications:
Education
- Bachelor's degree in human resources, Business Administration, or related field (required)
- Master's degree (preferred)
Experience
- 10+ years of HR experience, preferably in:
- Casino/gaming
- Hospitality/resort operations
- Retail or multi-unit operations
- 5+ years in a senior HR leadership role
- Experience managing a large, diverse workforce (hourly + salaried employees)
- Experience managing multi-state HR compliance (Nevada & California strongly preferred)
Certifications (Preferred)
- SHRM-SCP or SPHR
- Gaming HR compliance experience is highly desirable
- California employment law expertise strongly preferred
Key Skills & Competencies
- Strong knowledge of gaming and hospitality workforce dynamics
- Multi-site HR leadership experience
- Expertise in high-volume staffing and workforce planning
- In-depth knowledge of labor laws and regulatory compliance
- Strong conflict resolution and employee relations skills
- Ability to manage complex, fast-paced operational environments
Work Environment
- Primarily on-site in Primm, Nevada
- Requires flexibility to support 24/7 operations (casino, resort, retail)
- Regular travel between properties (casino, gas stations, etc.)
Preferred Industry Background
- Casino & Gaming
- Hospitality / Resort Operations
- Retail / Convenience Stores / Fuel Operations
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About Terrible Herbst
Sourced by ZipRecruiter
Industry
Retail
Company size
201 - 500 Employees
Headquarters location
Las Vegas, NV, US