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Workforce Management Jobs in Silver Spring, MD (NOW HIRING)

Deloitte

UKG PRO HCM Senior Consultant

Mclean, VA

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Aegon

Sr External Workforce Manager

Baltimore, MD

$108K - $147K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...

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All JobsWorkforce Management JobsWorkforce Management Jobs in Silver Spring, MD

Workforce Management information

See Silver Spring, MD salary details

$25.8K

$79K

$167.5K

How much do workforce management jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workforce management in Silver Spring, MD is $78,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $95,100.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries such as retail, healthcare, and manufacturing.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are popular job titles related to Workforce Management jobs in Silver Spring, MD? For Workforce Management jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Silver Spring, MD look for? The top searched job categories for Workforce Management jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Workforce Management jobs? Cities near Silver Spring, MD with the most Workforce Management job openings:
Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Silver Spring, MD as of July 2026, with employment types broken down into 79% Full Time, 12% Part Time, and 9% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $78,998 per year, or $38 per hour.

Organizational Change Specialist (677.c)

EXECUTIVE PERSONNEL SERVICES INC

Washington, DC

$55 - $60/hr

Contractor

Re-posted 17 days ago

Job description

EPSI Worx is seeking an experienced Organizational Change Specialist to join a client's team in Washington, D.C as a Workforce Management Analyst, Jr. 

Location: Washington, D.C. (Onsite)

Job Type: Contract to Hire

Job Description:

Support the Department ofVeterans Affairs (VA) Electronic Health Record Modernization Integration Office(EHRM IO) in the Workforce Management office. Workforce Management Analyst, Jr.position to provide workforce management support to leadership throughexperience in staffing new organizations.  Contractor will supportgovernment HR specialists.  Contractor will support government staffingneeds, including acting as an HR liaison to several EHRM IO pillars in trackingrecruitment actions between EHRM IO and the VA HR Servicing organization. Duties include developing recruitment packages, ensuring onboarding of newstaff goes smoothly, reporting out on status and risk to pillars and executiveleadership, updating standard processes and tracking of activities to ensurecompliance with all VA staffing policies.

Requirements: 

Minimum qualifications:

  • 5+ years of professional work experience
  • Experience in organizational assessment and evaluation, organizational design, or development of leadership/ management skills
  • Able to recommend changes and enhancements to current onboarding processes based upon knowledge of supply chain healthcare delivery systems, understanding of business processes or treatment protocols
  • Able to act as liaison to providers and facilities to support the effective execution of change management processes
  • Bachelor's Degree (or substitute RN or PharmD) in Healthcare or related scientific or clinical discipline, such as Nursing or Pharmacy discipline is required

Preferred qualifications:

  • Experience in the VA
  • Knowledge of the Electronic Health Records implementation effort

Hands-on federalrecruitment experience including sourcing of resumes, onboarding, offboarding,classification, hiring authorities, acting as a liaison between the customerand HR


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