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Workforce Management Jobs in Baltimore, MD (NOW HIRING)

Own the 12-week forecast for Program Management, highlighting supply and demand variance. Establish ... Support workforce integration and transformation projects within the Americas. Ensure talent ...

Sr External Workforce Manager

Baltimore, MD · On-site

$108K - $147K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

PROGRAM ANALYST

Glen Burnie, MD · On-site +1

$57K - $91K/yr

Coast Guard, SFLC WSD WORKFORCE MANAGEMENT BR -SFLC-WSD-WMB in Glen Burnie, MD. Learn more about this agency Duties Help You will serve as a developmental Program Analyst, GS-0343-07 and be ...

Workforce Readiness Manager

Lanham, MD · On-site +1

$110K - $125K/yr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Assess workforce challenges, organizational barriers, and emerging capability needs; develop ...

The Workforce Readiness Manager serves as a strategic partner responsible for building workforce ... Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ...

Be Seen First

Experience using Salesforce, Microsoft Teams, SharePoint, or other case management systems preferred. Requirements * Bachelor's Degree * 1-3 years' experience in Workforce Development, adult ...

Account Manager

Havre De Grace, MD · On-site

$60K - $75K/yr

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

Operations Labor Manager

Baltimore, MD · On-site

$70K - $95K/yr

Workforce Management and Labor Relations * Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor ...

Operations Labor Manager

Baltimore, MD · On-site

$70K - $95K/yr

Workforce Management and Labor Relations * Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor ...

Showing results 21-40

Workforce Management information

See Baltimore, MD salary details

$24.8K

$75.9K

$161K

How much do workforce management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for workforce management in Baltimore, MD is $75,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $91,400.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Baltimore, MD?

The most popular types of Workforce Management jobs in Baltimore, MD are:

What are popular job titles related to Workforce Management jobs in Baltimore, MD?

For Workforce Management jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Workforce Management jobs?

Cities near Baltimore, MD with the most Workforce Management job openings:

Infographic showing various Workforce Management job openings in Baltimore, MD as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $75,931 per year, or $36.5 per hour.

Lead HRIS Analyst - Workforce Management & Payroll

Under Armour

Baltimore, MD • On-site

Full-time

Medical, Retirement

Re-posted 17 days ago


Under Armour rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

24th of 105 rated fashion retailers


Job description

Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
We are seeking a Lead Analyst, ADP Workforce Management & Benefits to lead the design, optimization, and delivery of payroll, absence management via workforce manager and benefits solutions across the enterprise. This role will function as a strategic partner to HR, Payroll, Benefits, IT, and external vendors to ensure seamless execution of timekeeping, scheduling, absence management, global payroll integration, and benefits configuration.
The ideal candidate combines deep expertise in ADP, Workforce Manager (including Celegro) and Benefits Configuration, with strong business analysis, systems integration, and global process knowledge.
At Under Armour, we are focused on enabling performance through technology, data, and seamless employee experiences. The Lead Analyst will play a critical role in advancing our HR technology landscape by optimizing ADP payroll, ADP Globalview (including Celegro), and Benefits solutions, which integrate with SAP SuccessFactors as our system of record.
This role will drive operational excellence across global workforce management, payroll integration, and absence management, ensuring accuracy, compliance, and scalability across regions.
Your Impact
Systems Ownership & Strategy
  • Serve as the functional lead for Payroll, Absence Mgmt. SME for ADP and ADP Workforce Manager- Globalview (including Celegro) and Benefits, ensuring alignment with SuccessFactors Employee Central.
  • Drive strategic roadmap, prioritization, and delivery of system enhancements aligned with business goals.
  • Ensure alignment across HRIS, payroll, and workforce systems in a complex ecosystem.
  • Partner with HR, IT, Payroll, and COEs to deliver integrated, scalable, and compliant solutions.
  • Lead governance, prioritization, and continuous improvement initiatives.

Workforce Manager & Celegro Optimization
  • Own configuration and optimization of timekeeping, scheduling, and absence management, leveraging advanced Celegro capabilities.
  • Ensure consistency and accuracy of workforce data between ADP and SuccessFactors.
  • Apply deep knowledge of global absence policies, accrual frameworks, and regional compliance requirements.

Global Payroll Integration
  • Partner with payroll teams locally and globally to ensure seamless flow of workforce data into payroll processes.
  • Support multi-country payroll requirements, including alignment of time, absence, and pay rules.
  • Troubleshoot data discrepancies across systems to ensure end-to-end data integrity.

Benefits Administration Excellence
  • Partner with the benefits and payroll teams to ensure accurate deductions and plan configurations.
  • Deliver successful testing, readiness, and issue resolution across platforms.

Integration & Data Management
  • Partner with IT to ensure seamless integrations between SuccessFactors, ADP, Payroll, and external vendors.
  • Maintain high data quality standards and ensure consistent system alignment.
  • Support IT on creating and testing file feeds, APIs, and middleware processes.

Delivery, Testing & Continuous Improvement
  • Lead requirements definition, solution design, and test execution across releases.
  • Identify opportunities to automate, standardize, and enhance HR processes.
  • Champion a data-driven approach to improving workforce and benefits operations.

Reporting & Insights
  • Configure dashboards and reporting for workforce, payroll, absence management within ADP.
  • Provide actionable recommendations to stakeholders and leadership.

Qualifications
  • 7+ years of experience in HR systems, workforce management, and/or benefits.
  • Strong hands-on experience with ADP Globalview including Celegro.
  • Proven experience supporting global payroll environments and integrations.
  • Deep expertise in global absence management policies and processes.
  • Hands-on experience with SAP SuccessFactors (Employee Central) in an integrated landscape.
  • Strong analytical, communication, and stakeholder management skills.
  • Ability to operate across global, complex HR technology ecosystems.
  • Strong ownership mindset with a focus on delivering measurable outcomes.
  • Expertise in cross-system integration and data flows (SuccessFactors ↔ ADP ↔ Payroll)
  • Passion for driving automation and improving employee experience.

Workplace Location
  • Location: This individual must reside within commuting distance from our Baltimore HQ office.
  • Work Schedule: Candidates must reside within a commutable distance to our corporate headquarters in Baltimore, Maryland, as periodic on-site attendance may be required.

Relocation
  • No relocation provided

Base Compensation
$110,000.00-$150,000.00 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
  • Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
  • Under Armour Merchandise Discounts
  • Competitive 401(k) plan matching
  • Maternity and Parental Leave for eligible and FMLA-eligible teammates
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 166397
Location:

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