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Workforce Management Jobs in Baltimore, MD (NOW HIRING)

Deloitte

UKG PRO HCM Senior Consultant

Baltimore, MD · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Aegon

Sr External Workforce Manager

Baltimore, MD · On-site

$108K - $147K/yr

Job Family Vendor Management About Us At Transamerica, hard work, innovative thinking, and personal ... We understand the potential of leveraging the talents of a diverse workforce. We embrace an ...

Beacon Staffing Alternatives, Inc.

Be Seen First

Workforce Development Specialist

Baltimore, MD · On-site

$25/hr

Experience using Salesforce, Microsoft Teams, SharePoint, or other case management systems preferred. Requirements * Bachelor's Degree * 1-3 years' experience in Workforce Development, adult ...

Deloitte

Workday Integrations Manager

Baltimore, MD · On-site

We bring sector experience and cross-domain insight to help clients solve complex workforce ... management, and risk mitigation * 6+ years of experience translating complex technical concepts ...

Comcast

Customer Care Manager -- Service

Laurel, MD

$71K - $107K/yr

This position oversees inbound call operations, workforce management, customer case ownership processes, service-level performance, employee development, and operational excellence. The Customer Care ...

New

Staff Management

Account Manager

Havre De Grace, MD · On-site

$60K - $75K/yr

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

Sonsoft Inc

CGI PragmaCAD Engineering

Baltimore, MD

Strong Knowledge on enterprise asset, work and mobile workforce management business processes. * Participate in Business Process discussion and provide the expertise in making informed decisions ...

Sonsoft Inc

CGI PragmaCAD Engineering

Baltimore, MD · On-site

Strong Knowledge on enterprise asset, work and mobile workforce management business processes. * Participate in Business Process discussion and provide the expertise in making informed decisions ...

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Showing results 21-40

All JobsWorkforce Management JobsWorkforce Management Jobs in Baltimore, MD

Workforce Management information

See Baltimore, MD salary details

$24.8K

$75.9K

$161K

How much do workforce management jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce management in Baltimore, MD is $75,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $91,400.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries such as retail, healthcare, and manufacturing.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Baltimore, MD? The most popular types of Workforce Management jobs in Baltimore, MD are:
What are popular job titles related to Workforce Management jobs in Baltimore, MD? For Workforce Management jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Baltimore, MD look for? The top searched job categories for Workforce Management jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Workforce Management jobs? Cities near Baltimore, MD with the most Workforce Management job openings:
Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Baltimore, MD as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $75,931 per year, or $36.5 per hour.

UKG PRO WFM Time Keeping Senior Consultant

Deloitte

Baltimore, MD

$104K - $127K/yr

Full-time

Re-posted 19 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

UKG PRO WFM Time Keeping Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO WFM Time Keeping Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO WFM Time Keeping Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support
  • Supporting full lifecycle workforce management implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro Workforce Management Timekeeping, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration layer support
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, Retail, Hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities.  If you require a reasonable accommodation to participate in the recruiting process, please direct your inquires to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.  

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Qualifications:

UKG PRO WFM Time Keeping Senior Consultant

Deloitte's Human Capital practice helps organizations address the changing nature of work, workforce, and workplace. We bring sector experience and cross-domain insight to help clients solve complex workforce challenges and align talent strategies to business priorities. As a UKG PRO WFM Time Keeping Senior Consultant - Functional Transformation, you will support clients in designing and implementing workforce management solutions that help improve business operations and workforce experiences.

Recruiting for this role ends on 06/11/2027.

Work you'll do

As a UKG PRO WFM Time Keeping Senior Consultant on the HR Strategy & Technology team, you will be responsible for:

  • Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support
  • Supporting full lifecycle workforce management implementations, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • Gathering and documenting business requirements through workshops, discovery sessions, and client meetings
  • Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs
  • Serving clients across industries such as healthcare, consumer, and manufacturing

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

  • Bachelor's degree or equivalent
  • 4+ years of experience in human resources and workforce management functions and processes
  • 4+ years of experience implementing UKG Pro Workforce Management Timekeeping, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration layer support
  • 4+ years of experience working across the full lifecycle of a workforce management implementation, including business analysis, functional specification, system configuration, design, testing, cutover, and hypercare
  • 4+ years of experience leading requirements gathering workshops and facilitating client meetings
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience working in a consulting environment
  • Experience implementing human resources information systems other than UKG Pro Workforce Management
  • Experience serving clients in healthcare, consumer, Retail, Hospitality, or manufacturing industries

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities.  If you require a reasonable accommodation to participate in the recruiting process, please direct your inquires to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.  

For more information about Human Capital, visit our landing page at:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

#HCFY27, #HRSTFY27


Education:Bachelor's DegreeEmployment Type:

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