ZipRecruiter

Log In

1

Workforce Management Forecasting Analyst Jobs in Nebraska

NTT DATA Services

BPO Director

Lincoln, NE · On-site

Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service delivery. * Use data analytics to identify trends, forecast needs, and drive continuous improvement.

HDR

Senior Financial Analyst

Omaha, NE · On-site

$81K - $101K/yr

... forecasting, variance analysis, and dashboard development of their department key performance indicators. You will also be responsible for corporate and operations management reporting and enterprise ...

HDR

Senior Financial Analyst

Omaha, NE · On-site

$81K - $101K/yr

... forecasting, variance analysis, and dashboard development of their department key performance indicators. You will also be responsible for corporate and operations management reporting and enterprise ...

LinkedIn

Account Director - Talent & Learning

Omaha, NE · On-site

$82K - $118K/yr

... global workforce. Our products help people make powerful connections, discover exciting ... Time Management * Forecasting LinkedIn is committed to fair and equitable compensation practices.

LinkedIn

Account Director - Talent & Learning

Omaha, NE · Hybrid

$82K - $118K/yr

... global workforce. Our products help people make powerful connections, discover exciting ... and forecasting skills * Demonstrated ability to find and manage high-level business in an ...

Lincoln Industries

Senior Financial Analyst

Lincoln, NE · On-site

$74K - $92K/yr

The Sr. Financial Analyst reports to Controller and works closely with the VFO and other members of the senior leadership team to manage the functions of financial planning, forecasting, standard ...

Kiewit

Finance Analyst - Foundations

Papillion, NE · On-site

... management • Identifies, adjusts, and reviews forecast and budget issues with the cost report to ... Kiewit is an equal-opportunity employer, and we believe a diverse workforce is vital to the success ...

Cargill

Finance Senior Analyst

Nebraska City, NE

$76K - $95K/yr

... forecasting processes. This job also leads the continuous improvement of management information ... COST ANALYSIS: Reviews plant cost analysis for specific products, projects, to better understand ...

Cargill

Finance Senior Analyst

Nebraska City, NE · On-site

$76K - $95K/yr

... forecasting processes. This job also leads the continuous improvement of management information ... COST ANALYSIS: Reviews plant cost analysis for specific products, projects, to better understand ...

Cargill

Finance Senior Analyst

Nebraska City, NE · On-site

$76K - $95K/yr

... forecasting processes. This job also leads the continuous improvement of management information ... COST ANALYSIS: Reviews plant cost analysis for specific products, projects, to better understand ...

Lincoln Industries

Senior Financial Analyst

Lincoln, NE · On-site

$74K - $92K/yr

The Sr. Financial Analyst reports to Controller and works closely with the VFO and other members of the senior leadership team to manage the functions of financial planning, forecasting, standard ...

previous page

Showing results 41-60

All JobsWorkforce Management Forecasting Analyst JobsWorkforce Management Forecasting Analyst Jobs in Nebraska

Workforce Management Forecasting Analyst information

See Nebraska salary details

$36.7K

$93K

$164.5K

How much do workforce management forecasting analyst jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce management forecasting analyst in Nebraska is $93,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $126,300.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management Forecasting Analyst vs Workforce Management Analyst?

AspectWorkforce Management Forecasting AnalystWorkforce Management Analyst
Primary FocusForecasting staffing needs and analyzing data trendsManaging daily staffing schedules and operational workflows
Required SkillsData analysis, forecasting models, Excel, statistical toolsScheduling, operational coordination, communication skills
CertificationsTypically none required, but certifications in data analysis or workforce planning are a plusOften no specific certifications required
Work EnvironmentOffice setting, working with data and forecasting toolsOffice environment, interacting with staff and operations teams

While both roles involve workforce management, the Workforce Management Forecasting Analyst primarily focuses on predicting staffing needs through data analysis and forecasting models. In contrast, the Workforce Management Analyst handles scheduling and operational tasks to ensure daily staffing aligns with business needs. Both roles are essential for effective workforce planning but differ in their core responsibilities and skill sets.

What cities in Nebraska are hiring for Workforce Management Forecasting Analyst jobs? Cities in Nebraska with the most Workforce Management Forecasting Analyst job openings:
Workforce Management Forecasting Analyst jobs near you

BPO Director

NTT DATA Services

Lincoln, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

117th of 223 rated it services

Job description

Req ID: 351429
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO Director to join our team.
We're seeking an experienced BPO Director to lead the strategy, performance, and operational excellence. In this role, you will own the relationships with our BPO partners, drive exceptional customer experience, and ensure operational efficiency across multiple sites and geographies. This is a high-impact leadership position for someone who thrives in a fast-paced, data-driven, customer-focused environment.
**Must Live in Continental United States**
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Pay for this role is 112k Salary
Key Responsibilities
  • Lead the strategy, governance, and day-to-day performance of our operations.
  • Manage and influence multi-site, multi-country BPO vendor relationships to ensure alignment with company goals.
  • Drive KPI and SLA performance across CSAT, AHT, FCR, QA, productivity, compliance, and WFM accuracy.
  • Conduct regular business reviews, negotiate performance improvements, and implement corrective action plans.
  • Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service delivery.
  • Use data analytics to identify trends, forecast needs, and drive continuous improvement.
  • Ensure compliance with internal standards, regulatory requirements, security protocols, and data privacy policies.
  • Support launches, workflow enhancements, and policy updates in collaboration with cross-functional teams.
  • Champion a culture of customer excellence across all BPO network partners.

Required
  • 8 years of leadership experience in BPO Leadership operations.
  • Bachelor's degree
  • Proven track record managing large-scale outsourced teams (200+ FTE).
  • Strong vendor management, negotiation, and relationship-building expertise.
  • Excellent analytical, problem-solving, and data interpretation skills.
  • Experience managing KPIs, implementing performance improvements, and optimizing operations.
  • Exceptional communication and leadership abilities.

Preferred Skills:
  • Certifications in training or learning (e.g., ATD, CPTD, Six Sigma).
  • Experience with high-volume hiring and onboarding in BPO settings.
  • Familiarity with compliance training, soft skills development, and multilingual training programs.

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
*** All new hires will be required to successfully complete our FOI training class and demonstrate proficiency of the material.
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check.
This job posting is for active vacancies. Applications are pre-screened using artificial intelligence technology and reviewed by NTT DATA recruiters.
Remote Working and Technology Requirements
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
Technology
  • NTT DATA will provide a computer and headset for remote work.
  • Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
  • Failure to return equipment may result in collection actions and/or other consequences.
  • Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
  • A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.

Technical Performance and Issue Tracking
  • Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
  • Remote employees must adhere to all technical support procedures and protocols.
  • Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.

Remote Workspace
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
  • Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
  • The workspace must be a permanent, unencumbered location used daily for work.
  • Employees must work with minimal distractions that do not interfere with business operations or service delivery.
  • Ideally, the workspace is isolated from other household members and used exclusively for job duties.
  • Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
  • Employees must work from the same location consistently unless prior approval is obtained.
  • If a change in work location is necessary:
  • The new location must meet all Remote Workspace and Technology Requirements.
  • Notification to NTT DATA Management is required before relocating

#INDBPO
#LI-MIWS
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

What NTT Data employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NTT DATA logo

About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

View All NTT DATA Jobs

Apply