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Workforce Management Associate Jobs in Union, MO

IntelliSource

Landscape Technician

Festus, MO · On-site

$21/hr

Work alongside fellow associates to manage all aspects of landscaping and exterior maintenance ... Everyone in our workforce has the same access to opportunities for growth, development, and ...

SiteOne Landscape Supply

CDL Driver A

Eureka, MO · On-site

We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Cultivate and manage strong relationships with customers * Assist customers with their questions ...

Enterprise Bank & Trust

Teller I

Hillsboro, MO · On-site

$13.25 - $16.75/hr

... workforce and ensuring equal opportunity to apply and compete for jobs. If you need an ... managing our business and community relationships in ways that positively impact our associates ...

SiteOne Landscape Supply

CDL Driver A

Eureka, MO · On-site

We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Cultivate and manage strong relationships with customers * Assist customers with their questions ...

Enterprise Bank & Trust

Teller

House Springs, MO

$14.75 - $18.50/hr

... workforce and ensuring equal opportunity to apply and compete for jobs. If you need an ... managing our business and community relationships in ways that positively impact our associates ...

Enterprise Bank & Trust

Teller I

Hillsboro, MO · On-site

$13.25 - $16.75/hr

... workforce and ensuring equal opportunity to apply and compete for jobs. If you need an ... managing our business and community relationships in ways that positively impact our associates ...

American Pacific Mortgage

LOAN OFFICER

Hillsboro, MO · On-site

Work with processor for pipeline management, alignment and collecting missing or additional ... Associates degree at minimum required * Previous work experience as a loan officer (or equivalent ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for workforce management associate in Union, MO is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.12 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Union, MO? The most popular types of Workforce Management jobs in Union, MO are:
What job categories do people searching Workforce Management Associate jobs in Union, MO look for? The top searched job categories for Workforce Management Associate jobs in Union, MO are:
What cities near Union, MO are hiring for Workforce Management Associate jobs? Cities near Union, MO with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you
Sr. Administrative Specialist Workforce and Employment Services

Sr. Administrative Specialist Workforce and Employment Services

Jefferson College

Hillsboro, MO • On-site

$18.25/hr

Full-time

Posted 9 days ago

Job description

Position Information
Position Title Sr. Administrative Specialist Workforce and Employment Services PIN 841000 Classification Summary
Incumbents provide general administrative services requiring a broad knowledge of the assigned department/division. Responsibilities may include coordinating the daily activities of department administrative support staff; providing accurate information during high-impact and risk situations; monitoring budgets, accounts, billings, and/or expenditures; preparing financial and/or statistical reports; preparing meeting agendas and taking official meeting minutes for distribution and documentation; planning and coordinating events; independently preparing materials for supervisor's meetings; determining priority items for supervisor; and reading and responding to supervisor's voicemail and e-mail. Incumbents may supervise student workers and/or part-time staff.
The Senior Administrative Specialist is distinguished from the Administrative Specialist in that the former may coordinate activities of lower level administrative support staff; performs more complicated administrative support, such as coordinating events; and/or manages/maintains specific information systems.
Minimum Qualifications
High School Diploma or equivalent (G.E.D.), and three years clerical or administrative experience; or Associate's degree and two years of experience providing administrative services; or Bachelor's degree and one year of experience in providing administrative or related services
Preferred Qualifications Licensing Requirements
None
Essential Job Function
These are the job duties that are required of the position.
Classification Duties
1. Assist with department programs and projects; work may involve scheduling and coordinating appointments, classes, meetings; sending documents; and assisting with departmental operations as needed. (B2)
2. Assist with the planning, coordinating, and implementing of events. (B2)
3. Prepare, edit, proofread, sort, process, maintain, and/or distribute correspondence, reports, rosters, forms, files, booklets, time sheets, packets, personnel paperwork, work orders, or other documents; work may involve researching and compiling information; performing basic quantitative and qualitative data analysis; and utilizing and updating department systems or databases (B2)
4. Prepare, track, sort, review, process, and/or reconcile various records, invoices, requisitions, bills, check requests, deposits, accounts, reimbursements, travel requests and vouchers, applications, or forms. (B2)
5. Perform office duties to include monitoring inventory; ensuring adequate availability of supplies and materials; ordering supplies; sorting and distributing mail; and maintaining and updating departmental websites. (B2)
6. Coordinate assignments and schedules of part-time and temporary staff; work may involve prioritizing and assigning work, and monitoring performance. (B2)
7. Coordinate with internal and/or external personnel, departments, and agencies to communicate information, respond to requests, serve as a liaison, provide assistance, and facilitate departmental operations. (B2)
8. Perform other related duties of a comparable level/type as assigned.
Position Duties
  • Systems Oversight: Expert use of Banner including course building and registration, MOJobs course updates, and room scheduling software.
  • Compliance & Outcomes: Assist with collection of employment data; pull data for outcome reporting.
  • Application Oversight: Process applications in MyOneFlow (MOF) and assist with Missouri One Start documentation.
  • Standard operating procedures: Document, update, and maintain a comprehensive SOP manual for all office processes.
  • Financial Processing: Prepare Orders for Payment, General Requisitions, and third-party invoices; manage student payments and cashier deposits.
  • Procurement Lead: Oversee the purchase of books, supplies, and departmental materials, prepare procurement reports monthly.
  • Grant/State Funding Support: Assist with training entry and reimbursement for state-integrated programs (Missouri One Start).
  • Travel/PD Planning: Register, reserve accommodations, and prepare documents for professional development/ conferences.
  • External Collaboration: Work with external entities on program planning and registration.
  • Event Leadership: Primary coordinator for the "Career Closet"; manage all event registrations and attendee communications.
  • Administrative Processes: Process background checks, drug screening, and FCSR checks; send certificates to program completers.
  • Website Management: Perform regular website updates to ensure program information is current.
  • Public Face: Serve as the "first line of response" for all inquiries via email, phone, and walk-ins.
  • Instructional Support: Act as the primary liaison for instructors regarding rosters, books, and classroom setup.

Multistate Employer
Employees of Jefferson College must reside in Missouri or Illinois.
Multistate Employer
Position Knowledge/Skills
Knowledge
Customer service principles
Skills
Using a computer and related software applications;
Providing customer service;
Planning events and activities;
Filing;
Processing information utilizing established procedures;
Keyboarding;
Using office equipment;
Maintaining records and files;
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Machines, Tools, Equipment and Software
Office equipment (computer, copier, fax, scanner)
Microsoft Office Suite/ Google Suite
Ellucian Banner, My One Flow, Room reservation software
Physical Factors
Physical Effort
Physical Effort Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Posting Information
Division Workforce & Employment Services (DIV) Department Academic Affairs Reports To Director of Workforce & Employment Services Wage/Salary $18.25 per hour Status Full-time If Part-time, hours per week If Non-exempt, work days If Non-exempt, work hours
Posting Detail Information
Posting Number S00674P Desired Start Date 07/01/2026 Open Date 05/06/2026 Close Date Special Instructions Summary
This position is open until filled. Review of applications will begin on May 14. 
Quicklink for Internal Posting https://jeffco.peopleadmin.com/postings/5742 EEO Statement
It is the policy of Jefferson College that no person shall, on the basis of age, ancestry, color, creed, disability, genetic information, marital status, national origin, race, religion, sex, gender identity or expression, sexual orientation, or veteran status, be subject to discrimination in employment or in admission to any educational program or activity of the College. In compliance with Federal Rules and Regulations, Jefferson College has adopted a procedure for resolving complaints of discrimination. The procedure is available to any Jefferson College student, employee, or applicant who feels that he or she has been discriminated against in employment, student programs, or student activities.

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