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Workforce Management Associate Jobs in Oxford, FL

ID Logistics

SR Operations Manager

Ocala, FL · On-site

$87K - $125K/yr

... P&L management, customer relations, continuous improvement, and associate development across ... Experience with workforce planning, labor management, and peak volume scaling. * Proven ability to ...

Kane is Able

SR Operations Manager

Ocala, FL · On-site

$87K - $125K/yr

... P&L management, customer relations, continuous improvement, and associate development across ... Experience with workforce planning, labor management, and peak volume scaling. * Proven ability to ...

Kane is Able

Operations Manager, Wed-Sat Nights

Ocala, FL · On-site

$77K - $100K/yr

With a global workforce of over 38,000 experts and 84 million square feet of facilities across over ... P&L management, customer relations, continuous improvement, and associate development across ...

ID Logistics

Operations Manager, Wed-Sat Nights

Ocala, FL · On-site

$77K - $100K/yr

With a global workforce of over 38,000 experts and 84 million square feet of facilities across over ... P&L management, customer relations, continuous improvement, and associate development across ...

NEOGOV

Computer Tech

Leesburg, FL · On-site

$16.25 - $21.50/hr

Required : • Requires Associate Degree in Business/Computer Technology or similar field; or an ... NEOGOV is the leading provider of workforce management software uniquely designed for the public ...

General Nutrition Centers

Sales Associate - PT

Inverness, FL · On-site

$10 - $13.75/hr

... workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be ... Support store management in the opening, closing and operating of a retail store. This includes ...

Arthur J. Gallagher & Co.

Client Associate

Ocala, FL · On-site

Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce ... Previous experience managing client relationships. Behaviors: Ability to use office systems to ...

Gallagher

Client Associate

Ocala, FL

Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce ... Previous experience managing client relationships. Behaviors : * Ability to use office systems to ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for workforce management associate in Oxford, FL is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.36 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What cities near Oxford, FL are hiring for Workforce Management Associate jobs?

Cities near Oxford, FL with the most Workforce Management Associate job openings:

Workforce Management Associate jobs near you
Infographic showing various Workforce Management Associate job openings in Oxford, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,014 per year, or $16.4 per hour.

SR Operations Manager

ID Logistics

Ocala, FL • On-site

$87K - $125K/yr

Full-time

Re-posted 17 hours ago

ID Logistics rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

315th of 362 rated logistics

Job description

Position Overview:
The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.
This role requires an experienced, people-oriented leader who thrives in fast-paced, high-volume fulfillment environments and is energized by building strong teams and scalable processes. The ideal candidate brings deep operational expertise, a floor-focused leadership style, and the ability to motivate associates while delivering speed, accuracy, and exceptional customer outcomes.
Location: Ocala, FL (onsite)
Work Schedule: Monday-Friday, Day Shift with Flexibility as Needed. Nights, weekends and working outside of normal scheduled hours will be required on an as needed basis based on business needs
Travel Specifics: <10%
Competitive Compensation: Attractive annual salary of $87,000-$125,000 plus a performance-based bonus
This position is not eligible for immigration sponsorship
Key Responsibilities:
  • Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
  • Evaluate overall operations and develop short and long-term goals to meet organizational objectives, including rapid scaling and peak planning.
  • Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met with a strong focus on speed, accuracy, and on-time fulfillment.
  • Focus on continuous improvement and make decisions about enhancing value, service effectiveness, and profitability using data-driven metrics and lean methodologies.
  • Direct and oversee programs to ensure safety of all associates, equipment, and property.
  • Ensure compliance with all company, customer, and government regulatory requirements.
  • Directly manage budget and P&L for operations.
  • Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime, retention, and peak volume workforce planning.
  • Maximize quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances to identify root cause, corrective action, and training needs.
  • Participate in the collection of performance measurements per customer, vendor, and/or site requirements, including KPIs such as throughput, service levels, order accuracy, and cycle time.
  • Prepare and submit weekly and monthly reports.
  • Deliver a consistent, high-performance experience to our associates and customers.
  • Maintain a visible, floor-focused leadership presence to remove barriers, support teams, and drive real-time problem solving.
  • Build and sustain a culture of ownership, accountability, and engagement while motivating and developing high-performing teams.

Minimum Requirements:
  • High school diploma or GED required; additional relevant leadership experience may be considered in lieu of higher education.
  • 5+ years of management experience with comprehensive knowledge in high-volume, fast-paced 3PL, distribution, warehouse, and transportation environments.
  • Strong P&L management experience.
  • High-volume e-commerce fulfillment experience.
  • Strong background in both inbound and outbound operations.
  • Experience leading teams in fast-paced, high-accountability environments with a focus on engagement, retention, and performance.
  • Demonstrated ability to drive productivity, quality, and service improvements using data, metrics, and performance KPIs.
  • Experience with workforce planning, labor management, and peak volume scaling.
  • Proven ability to maintain a visible, floor-focused leadership presence and support real-time operational problem solving.
  • Strong commitment to safety programs, regulatory compliance, and operational standards.
  • Critical thinking, problem-solving, and reasoning skills.
  • Ability to work effectively with diverse personalities and communication styles.
  • Proficiency with Microsoft Office, databases, warehouse management systems (WMS), and performance measurement tools.
  • Strong presentation, writing, and verbal communication skills.
  • Experience applying Lean, Six Sigma, or Kaizen principles preferred.
  • Strong organizational and prioritization skills.
  • Experience with ADP platforms, including Workforce Now, Workforce Manager, and ADPRM, helpful.
  • Ability to work a flexible schedule to meet operational needs.

Preferred Qualifications:
  • Bachelor's degree in Supply Chain, Logistics, Business, or a related field preferred.
  • 3PL experience preferred.
  • Bilingual English/Spanish is strongly preferred.

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