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Workforce Management Associate Jobs in Miami, FL

Workforce Specialist 2 (RTA2) Our Opportunity: As a CS Real Time Analyst, you will manage CS ... Associates degree or higher preferred business administration, finance, or statistics. * Proficient ...

Retail Store Management

Miami, FL ยท On-site

$22.60 - $30.15/hr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Retail Store Management

Miami, FL ยท On-site

$22.60 - $30.15/hr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Store Manager

North Miami, FL ยท On-site

$78K - $97K/yr

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Associate's or baccalaureate Registered Nurse degree from a program accredited by The Accreditation ... include redefining workforce management and clinical service delivery. Explore InGenesis to ...

Telecare Team Manager

Miramar, FL

$17 - $18.75/hr

Associate Degree in Nursing (ADN). * Minimum of two (2) years of hospice nursing experience ... Knowledge of call center operations, workforce management, and strategic operational Required ...

Telecare Team Manager

Miramar, FL ยท On-site

$17 - $18.75/hr

Associate Degree in Nursing (ADN). * Minimum of two (2) years of hospice nursing experience ... Knowledge of call center operations, workforce management, and strategic operational Required ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for workforce management associate in Miami, FL is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.33 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Miami, FL? The most popular types of Workforce Management jobs in Miami, FL are:
What are popular job titles related to Workforce Management Associate jobs in Miami, FL? For Workforce Management Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Miami, FL look for? The top searched job categories for Workforce Management Associate jobs in Miami, FL are:

Associate Vice President of Talent Acquisition & Talent Management

Public Health Trust of Dade Co

Miami, FL โ€ข On-site

Full-time

Re-posted 22 days ago


Job description

AVP of Talent Acquisition and Talent Management, Jackson Health System, Full Time, Days
Jackson Health System
Department: Human Resource
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Job Summary
The Associate Vice President (AVP) of Talent Acquisition & Talent Management is a strategic executive leader responsible for designing and driving Jackson Health System's enterprise-wide talent acquisition, onboarding, and talent development strategies. This role shapes the future of Jackson's workforce by leveraging data, predictive analytics, and market insights to inform workforce planning, recruitment, internal mobility, and leadership pipeline development.
The AVP leads high-performing teams across recruitment and talent management and partners closely with senior leaders to align people strategies with operational goals. Through innovation, collaboration, and data-driven decision-making, the AVP helps build a diverse, agile, and future-ready workforce that advances the mission of the health system.
Responsibilities
Strategic Leadership
Design and lead an integrated talent acquisition, onboarding, talent management and culture strategy aligned with Jackson's mission, vision, values and system-wide workforce priorities. Partner with the CHRO, hospital presidents, and operational executives to anticipate talent gaps and align strategy with business growth, clinical expansion, and operational readiness. Translate organizational priorities into scalable talent solutions that address current demands while preparing for future workforce evolution. Act as a strategic advisor to executive and operational leaders, aligning talent priorities with financial, clinical, and patient experience goals. Represent Talent Acquisition and Talent Management in enterprise initiatives, union partnerships, and strategic planning efforts. Serve as a key member of the senior HR leadership team in driving change management that support leadership alignment and cultural transformation.
Workforce Planning & Analytics
Establish and maintain a system of talent metrics and performance dashboards that guide decision-making at the executive level. Use data and analytics to track sourcing efficiency, time-to-fill, quality-of-hire, internal mobility, retention, onboarding effectiveness, and talent readiness. Leverage internal and market labor analytics to proactively address talent risks and opportunities, including hard-to-fill roles and turnover hotspots. Collaborate with clinical and operations leaders in developing and implementing actionable insights integrating workforce data into workforce management solutions
Recruitment Operations
Oversee recruitment operations across all facilities and service lines, ensuring consistency, speed, and quality in hiring practices. Lead the evolution of recruitment marketing and digital strategies to enhance employer brand, attract mission-aligned candidates, and expand reach into diverse talent pools. Create tailored approaches to executive recruitment, physician/provider hiring, and hard-to-fill specialty roles. Continuously evaluate and optimize organizational design, technology, and workflows to support system growth and operational efficiency.
New Hire Onboarding
Oversee the enterprise onboarding strategy, ensuring a consistent, seamless, engaging, and scalable experience that accelerates employee performance and retention. Partner with HR Compliance, Learning & Development, Clinical Education and operational leaders to align onboarding process with role requirements, compliance needs, and organizational culture. Ensure recruitment and onboarding processes are consistently in adherence with all internal policies, regulatory and compliance requirements. Leverage onboarding metrics and auditing processes to monitor onboarding efficiency and effectiveness. Implement initiatives to continuously improve the new hire experience and reduce first-year employee turnover.
Talent Management & Workforce Development
Drive strategic workforce planning in partnership with operational and HR leaders, translating data into workforce models and staffing solutions. Lead the design of enterprise frameworks for succession planning, leadership development, and career mobility. Collaborate with Organizational Development to align learning programs with skill gaps, leadership pipelines, and future workforce capabilities.
Team Leadership
Lead and develop a high-performing leadership team across Talent Acquisition and Talent Management functions, setting clear goals, expectations, and service standards. Foster a collaborative, service-oriented and results-driven team culture that models the CARE values. Develop performance metrics to drive a culture of accountability, customer service, and continuous improvement.
Experience
  • Generally requires 7 to 10 years of related experience. Management experience is required.

Education
  • Bachelor's degree in related field is required. Master's degree is strongly preferred.

Skill
General Competencies: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Management Competencies: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring/assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems. Unit Specific Competencies: Must have excellent presentation, verbal and written skills. Must have general understanding of compensation, benefits, and HRIS administration. Must have excellent communication skills with the ability to develop constructive relationships with internal and external clients.
Credentials
Professional HR certification (SPHR, SHRM-SCP, or equivalent) preferred.
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.