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Workforce Management Associate Jobs in New Jersey

KK Associates

SAP Fieldglass Consultant

West New York, NJ · On-site

$68.25 - $93/hr

Strong knowledge of Contingent Workforce, Services Procurement, and Worker Profile Management. * Experience with SAP Fieldglass integrations using APIs, SAP ERP/S4 HANA, SuccessFactors, or other ...

Mattress Firm, Inc.

Store Sales Manager

Somerville, NJ · On-site

$65K - $75K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

Mattress Firm, Inc.

Store Sales Manager

Paramus, NJ · On-site

$83K - $98K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

Mattress Firm, Inc.

Store Sales Manager

North Bergen, NJ · On-site

$83K - $98K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

Mattress Firm, Inc.

Store Sales Manager

Middletown, NJ · On-site

$63K - $77K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

Mattress Firm, Inc.

Store Sales Manager

Linden, NJ · On-site

$70K - $86K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

Mattress Firm, Inc.

Store Sales Manager

North Bergen, NJ · On-site

$83K - $98K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

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Workforce Management Associate information

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$19

$32

How much do workforce management associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for workforce management associate in New Jersey is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.48 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in New Jersey?

The most popular types of Workforce Management jobs in New Jersey are:

What are popular job titles related to Workforce Management Associate jobs in New Jersey?

For Workforce Management Associate jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Workforce Management Associate jobs in New Jersey look for?

The top searched job categories for Workforce Management Associate jobs in New Jersey are:

What cities in New Jersey are hiring for Workforce Management Associate jobs?

Cities in New Jersey with the most Workforce Management Associate job openings:

Workforce Management Associate jobs near you
Infographic showing various Workforce Management Associate job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 2% Temporary, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,152 per year, or $19.3 per hour.

Implementation Consultant II - Workforce Management

Fairygodboss

Parsippany Troy Hills, NJ • On-site

$75 - $95/hr

Other

Posted 11 days ago

Job description

Unlock Your Career Potential: Implementation at ADP.

Do you have a passion for out‑of‑the‑box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information—helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring an Implementation Consultant II.

In this position, you'll leverage our top‑ranked training programs and world‑class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

CORE Values

Our interactions are driven by Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results‑Driven, and Social Responsibility.

Responsibilities
  • Consult with clients to deliver a comprehensive ADP solution
  • Guide and drive the client towards the best solution for their business needs
  • Analyze existing systems, interface requirements, and business processes
  • Partner with clients to understand their business and related needs
  • Incorporate new processes, tools and approaches when recommending an ADP solution
  • Utilize broad knowledge to recommend solutions to the client when appropriate
  • Understand client business issues and concerns and recommend and implement appropriate solutions
  • Build long‑term relationships and trust
  • Interact and collaborate with ADP associates in sales and customer service
  • Exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise
Qualifications Required
  • At least 3 years of experience working in a client service/customer service environment
  • At least 1 year of business consulting experience
  • Bachelor’s degree or equivalent in education and experience
Preferred Qualifications
  • Proven ability to maintain focus and work effectively with multiple demands
  • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
  • Strong client relationship skills including the ability to influence the client and guide them to the best solution to resolve their needs
  • Must be comfortable working in a performance‑based and structured environment while demonstrating high ethical standards
  • Must be able to recognize basic procedural issues as they arise, and escalates to the appropriate level
  • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient in the latest web technologies and working knowledge of various operating systems
  • Excellent analytical skills and time management skills
  • Excellent communication skills both verbal and written
  • Proficient using Microsoft Office
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Learn more about ADP's culture and our full set of values at https://jobs.adp.com/life-at-adp/.

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