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Workforce Development Jobs in Little Rock, AR (NOW HIRING)

Workforce Development Center Department's Website: Summary of Job Duties: The Administrative Analyst is responsible for coordinating office activities, performing financial tasks, researching and ...

Work closely with department staff to gather information and maintain open communication with workforce development centers throughout the state (in which the center is operating). * Produce and ...

Work closely with department staff to gather information and maintain open communication with workforce development centers throughout the state (in which the center is operating).Produce and ...

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Workforce Development information

See Little Rock, AR salary details

$24.1K

$55K

$108.7K

How much do workforce development jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce development in Little Rock, AR is $54,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Development vs Career Counselor?

AspectWorkforce DevelopmentCareer Counselor
CredentialsVaries; often includes certifications in workforce or employment servicesTypically requires a counseling or career development certification or degree
Work EnvironmentGovernment agencies, community organizations, training centersEducational institutions, private practices, career centers
Employer & Industry UsageUsed by public and nonprofit sectors to improve employment ratesUsed by schools, private firms, and counseling agencies to guide individual careers

While both roles focus on employment and career paths, Workforce Development primarily involves creating programs and policies to improve employment opportunities at a community or organizational level. Career Counselors work directly with individuals to help them identify career goals and develop personal strategies. Understanding these differences helps job seekers and organizations choose the right support for their needs.

What is workforce development?

Workforce development refers to a wide range of activities, policies, and programs designed to create, sustain, and retain a skilled workforce that meets the current and future needs of employers. This field focuses on improving workers’ skills, connecting people to employment opportunities, and supporting career advancement. Workforce development can include job training, education, career counseling, apprenticeships, and collaboration between businesses, educational institutions, and government agencies. Its ultimate goal is to strengthen both individuals’ employability and the overall economic health of communities.

How do workforce development professionals typically collaborate with local employers and educational institutions?

Workforce Development professionals often serve as a bridge between local employers, training providers, and educational institutions. They regularly coordinate with businesses to identify current and future hiring needs, then partner with schools and community colleges to develop or enhance training programs that align with those needs. This collaborative approach ensures that job seekers are equipped with relevant skills and that employers have access to a qualified talent pipeline. Effective communication and relationship-building are key parts of the role, making networking and stakeholder management essential daily activities.

What are the key skills and qualifications needed to thrive in workforce development, and why are they important?

To excel in Workforce Development, you need expertise in career counseling, labor market analysis, and program management, often supported by a relevant degree or certifications such as CWDP (Certified Workforce Development Professional). Familiarity with workforce information systems, job-matching platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving skills help professionals connect with job seekers and employers effectively. These skills ensure successful program outcomes, foster community partnerships, and enable individuals to achieve employment and career growth.
What are the most commonly searched types of Workforce Development jobs in Little Rock, AR? The most popular types of Workforce Development jobs in Little Rock, AR are:
What cities near Little Rock, AR are hiring for Workforce Development jobs? Cities near Little Rock, AR with the most Workforce Development job openings:
Infographic showing various Workforce Development job openings in Little Rock, AR as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,302 per year, or $28.5 per hour.

Workforce Planning Manager

Simmons Bank

Little Rock, AR • On-site

Full-time

Posted 28 days ago


Simmons Bank rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

99th of 170 rated banks


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary
The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.
Essential Duties and Responsibilities
  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.
  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.
  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.
  • Partner with Retail leadership to align staffing strategies with sales and service expectations.
  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.
  • Establish scheduling standards and governance across the retail network.
  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.
  • Provide insights into capacity gaps and optimization opportunities.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
  • Strong analytical mindset with experience translating data into staffing decisions.
  • Deep understanding of workforce management principles in a retail, contact center, or service environment.
  • Proven ability to influence leaders without direct authority.
  • High attention to detail with strong organizational skills.
  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills
  • Workforce Management Platforms (Verint preferred).
  • Advanced Excel (pivot tables, forecasting models, scenario analysis).
  • Data visualization/reporting tools (Power BI strongly preferred).
  • Scheduling methodologies and forecasting techniques.

Education and/or Experience
  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)
  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations
  • Experience supporting multi-location or branch-based environments preferred
  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations
  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required
  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)
  • Problem-solving and critical thinking skills
  • Clear communication (translating data into actionable insights)
  • Stakeholder management across Retail leadership
  • Continuous improvement mindset

Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
  • Critical Thinking, Reading Comprehension, Systems Analysis,
  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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