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Workforce Development Manager Jobs in Springfield, MA

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Workforce Development Manager information

See Springfield, MA salary details

$11K

$80.4K

$156.9K

How much do workforce development manager jobs pay per year?

As of May 30, 2026, the average yearly pay for workforce development manager in Springfield, MA is $80,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $104,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Development Manager, and why are they important?

To thrive as a Workforce Development Manager, you need expertise in program management, workforce planning, and labor market analysis, typically supported by a degree in human resources, business, or a related field. Familiarity with workforce analytics platforms, learning management systems (LMS), and industry certifications like SHRM-CP or CPLP is often expected. Exceptional communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These skills are essential for designing effective workforce initiatives, aligning talent strategies with organizational goals, and fostering strong partnerships within the community.

How does a Workforce Development Manager typically collaborate with local businesses and training institutions to align workforce initiatives?

A Workforce Development Manager regularly engages with local employers, industry groups, and educational institutions to understand current labor market needs and develop targeted training programs. This collaboration often involves organizing roundtable discussions, conducting needs assessments, and forming partnerships to create internships or apprenticeships. By maintaining open communication channels and building strong relationships, the manager ensures that workforce initiatives are responsive to both employer demands and job seeker skill development, ultimately bridging the gap between training and employment opportunities.

What does a Workforce Development Manager do?

A Workforce Development Manager is responsible for designing, implementing, and overseeing programs that help individuals develop the skills needed to succeed in the workforce. They collaborate with employers, educational institutions, and community organizations to identify skill gaps and create training initiatives. Their primary goal is to improve employment outcomes and ensure that the workforce meets the evolving needs of local industries. This role often involves managing budgets, evaluating program effectiveness, and staying updated on labor market trends.

What is the difference between Workforce Development Manager vs Career Counselor?

AspectWorkforce Development ManagerCareer Counselor
Required CredentialsBachelor's degree in human resources, social sciences, or related field; often certifications in workforce developmentBachelor's degree in counseling, psychology, or related field; certifications in career counseling
Work EnvironmentGovernment agencies, non-profits, educational institutions, corporate training programsEducational institutions, career centers, private practice, non-profits
Employer & Industry UsageUsed by organizations focusing on workforce training, employment services, and economic developmentCommonly employed by schools, colleges, and private career counseling services

While both roles focus on employment and career development, a Workforce Development Manager oversees programs that improve workforce skills at an organizational or community level, whereas a Career Counselor provides personalized guidance to individuals seeking career advice. The roles often overlap in credentials and work environments but differ in scope and target audience.

What job categories do people searching Workforce Development Manager jobs in Springfield, MA look for? The top searched job categories for Workforce Development Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Workforce Development Manager jobs? Cities near Springfield, MA with the most Workforce Development Manager job openings:
Workforce Development Manager jobs near you

Vice President of Workforce Accountability & Operational Informatics

MiraVista

Holyoke, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Join Us As a Vice President of Workforce Accountability & Operational Informatics!

The Vice President of Workforce Accountability & Operational Informatics is a senior operational leader responsible for the strategic oversight of staffing performance, workforce metrics, and accountability systems across the organization. This role ensures optimal staffing efficiency, regulatory compliance, and consistent enforcement of attendance and scheduling standards while maintaining a critical balance between staffing efficiency, patient and staff safety, and the delivery of clinically efficacious care.

This leader drives key workforce KPIs, partners with executive leadership, and ensures data-informed decision-making to support both existing operations and new unit development.

As a Vice President of Workforce Accountability & Operational Informatics:

  • You will monitor, analyze, and report on daily, weekly, and monthly workforce KPIs, including:
    • Hours Per Patient Day (HPPD)
    • Overtime utilization
    • Agency usage
    • Vacancy and fill rates
    • Call-out and tardiness rates
    • Schedule adherence
  • Develop and maintain dashboards and scorecards to track KPI performance across departments
  • Establish KPI targets and benchmarks aligned with organizational and financial goals
  • Identify trends and implement corrective strategies to improve performance
  • Present KPI performance and workforce insights to executive leadership
  • Design, implement, and maintain staffing grids aligned with patient acuity, census, and regulatory requirements
  • Ensure staffing models consistently meet KPI targets for productivity and labor cost efficiency while appropriately balancing efficiency with patient and staff safety and clinically effective care delivery
  • Submit staffing plans and supporting KPI rationale for regulatory and licensing requirements
  • Own and enforce workforce accountability KPIs, including attendance compliance and corrective action timelines
  • Provide direct oversight of scheduling teams to ensure alignment with staffing grids and KPI targets
  • Provide direct oversight of scheduling teams to ensure alignment with staffing grids and KP targets
  • Maintain documentation and reporting to support audits, surveys, and inspections
  • Ensure staffing models and KPI performance align with regulatory and accreditation standards

The VP of Workforce Accountability & Operational Informatics will have the following:

  • Bachelor’s degree required
  • Master’s degree strongly preferred (Healthcare Administration, Business Administration, Public Health, or related field)
  • 5+ years of progressive healthcare operations or workforce management experience
  • Experience in behavioral health or acute care strongly preferred
  • Demonstrated experience managing workforce KPIs and staffing analytics
  • Experience with regulatory staffing requirements and survey readiness preferred
  • Deep understanding of staffing models (e.g., HPPD, acuity-based staffing)
  • Ability to drive accountability and enforce standards across leadership levels

When you join the growing Vista's team, you'll receive:

  • Medical, Dental, and Vision
  • 401(k) match
  • Employer paid long term disability (LTD)
  • Employer paid life and AD&D Insurance
  • Generous Paid Time Off
  • Flexible Spending Account
  • Tuition Reimbursement

Pay Range

Compensation will be determined based on the candidate’s relevant experience.

$140,000 - $180,000

MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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