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Workflow Manager Jobs in Lockport, IL (NOW HIRING)

Perkins Coie LLP

Workflow Coordinator

Chicago, IL · On-site

$92K - $139K/yr

Manage staffing logistics, including PTO, leave requests, and backup assignments, while ... Optimizing workflows and delivering high-quality work. * Demonstrating strong leadership by guiding ...

Parts Town

Workflow Coordinator

Addison, IL · On-site

$21.62 - $25.82/hr

Workflow Coordinator See What We're All About As the fastest-growing distributor of restaurant ... You will continuously assess operations progress to the plan and coordinate with managers and ...

Parts Town

Workflow Coordinator

Addison, IL

Workflow Coordinator See What We're All About As the fastest-growing distributor of restaurant ... You will continuously assess operations progress to the plan and coordinate with managers and ...

Parts Town

Workflow Coordinator

Addison, IL · On-site

$21.62 - $25.82/hr

Position at Parts Town Workflow Coordinator See What We're All About As the fastest-growing ... You will continuously assess operations progress to the plan and coordinate with managers and ...

Parts Town

Workflow Coordinator

Addison, IL

$21.62 - $25.82/hr

Position at Parts Town Workflow Coordinator See What We're All About As the fastest-growing ... You will continuously assess operations progress to the plan and coordinate with managers and ...

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Workflow Manager information

What does a workflow manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a workflow manager?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

How does a workflow manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

How much does a workflow manager make?

The average salary for a workflow manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Professionals with skills in process optimization, project management, and relevant software tools may earn higher salaries, especially in larger organizations or specialized sectors.

What cities near Lockport, IL are hiring for Workflow Manager jobs?

Cities near Lockport, IL with the most Workflow Manager job openings:

Workflow Manager jobs near you
Infographic showing various Workflow Manager job openings in Lockport, IL as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Claims Workflow Coordinator

La Grange, IL • On-site

Midwest Operating Engineers Fringe Benefit Fund
See more jobs at Midwest Operating Engineers Fringe Benefit Fundexternal

$29.82/hr

Full-time

Posted 7 days ago

Job description

Summary/Objective:

The Workflow Coordinator works under general supervision to coordinate, monitor, and oversee workflow operations with the Claims Department. This role supports Claims Management and staff by tracking claims-related processes, facilitating workflow activities, monitoring operational timelines, and ensuring the efficient movement of medical claims and related information throughout the department.


Essential Functions:

  • Coordinate subpoena requests by reviewing and compiling requested claims information, facilitating the collection of required documentation from other departments, and forwarding information to Fund counsel. Serve as a liaison with legal counsel to address questions and concerns regarding subpoena related matters.
  • Facilitate the distribution of correspondence to members, authorized representatives, providers, etc. to support claims-related processes.
  • Monitor and process Laserfiche requests in accordance with established procedures.
  • Oversee the organization and maintenance of the training agenda library within OneNote to ensure information remains accessible, current and accurate.
  • Monitor internal turnaround standards for claim processing and Salesforce cases, tracking workflow performance to support timely and accurate claim outcomes.
  • Provide operational support for Salesforce and workflow related inquiries, facilitating issue resolution, escalating concerns when appropriate, and assisting staff with workflow processes and system navigation.
  • Track Zelis stop-pay requests and coordination distribution to Claims Examiners for reissuance following confirmation.
  • Review and triage Medicare and Medicaid paper claims, update Laserfiche records, and facilitate processing through the CMS electronic submission channel when appropriate.
  • Monitor and track ICOB process notifications submitted to BCBS through the HUB, coordinating with Benefits & Eligibility to ensure ISSI records are updated and timely.
  • Oversee and maintain tracking of QMSCO information received from Benefits & Eligibility to ensure timely follow-up and resolution.
  • Monitor and route Salesforce cases, faxes, mail and ECMS items to the appropriate personnel to support efficient workflow management and timely resolution.
  • Review incoming FSB claims to verify completeness and readability of documentation and coordinate responses when additional information is required.
  • Track and report production metrics and downtime activity through departmental dashboards to support operational performance monitoring.
  • Monitor and update provider profile information, payer contacts, W-9 documentation, and TIN records to maintain data integrity.
  • Monitor and update departmental records, including examiner credentials, contact information and other operational tracking resources.
  • Coordinate approval workflows and secure required authorizations for member and legal correspondence.
  • Maintain provider information within various workflow applications.
  • Provide backup support for priority claim assignment processes, including out-of-network returned claims with pricing and claims requiring negotiation approval.
  • Coordinate fulfillment of large-volume Explanation of Benefits (EOB) copy requests.
  • Complete CMS-related claim inquiries and facilitate timely resolution and submissions to
    CMS and Medicaid agencies.
  • Provide backup operational support for the bi-weekly check run process to ensure continuity of workflow.
  • Support monitoring and reporting activities associated with daily aging queues.
  • Montior office supply inventory levels and place orders, when necessary.
  • Audit bad-address claims, coordinate research efforts with Records and Information Management, and facilitate claim reissuance once updated information is obtained.
  • Provide back-up support for distribution and tracking of straggler claims assigned for clean-up and resolution.
  • Other duties as assigned.

Education and Experience:

  • High School diploma or equivalent


Specialized Skills/Technical Knowledge:

  • Knowledge of medical terminology and medical claims preferred.
  • Ability to perform effectively in a high-volume, quality-focused work environment.
  • Professional communication skills, both verbally and in writing.
  • Knowledge of healthcare coding systems and methodologies, including CPT, ICD-10, and DRG preferred.
  • Strong organizational, analytical and problem-solving, and follow-up skills.
  • Proficiency in Microsoft Office applications, including Word and Excel.
  • Ability to learn and effectively utilize workflow management systems, document management platforms, and claim processing applications.