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Workflow Manager Jobs in Hoover, AL (NOW HIRING)

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Workflow Manager information

See Hoover, AL salary details

$31.3K

$46.9K

$80.4K

How much do workflow manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for workflow manager in Hoover, AL is $46,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,285.00 and $45,088.00 per year, depending on experience, location, and employer.

How much does a workflow manager make?

The average salary for a workflow manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Professionals with certifications in project management or workflow tools may earn higher salaries, especially in larger organizations or specialized sectors.

What skills are needed for workflow manager?

A workflow manager needs strong organizational and project management skills, proficiency with workflow or process management tools, and the ability to analyze and optimize processes. Good communication, problem-solving abilities, and knowledge of industry-specific software are also important for success in this role.

How does a workflow manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

What does a workflow manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a workflow manager?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

What is the role of a workflow manager?

A workflow manager oversees and coordinates business processes to ensure efficiency and productivity. They analyze workflows, implement improvements, and often use tools like workflow management software to streamline operations and meet organizational goals.

What are popular job titles related to Workflow Manager jobs in Hoover, AL?

For Workflow Manager jobs in Hoover, AL, the most frequently searched job titles are:

What cities near Hoover, AL are hiring for Workflow Manager jobs?

Cities near Hoover, AL with the most Workflow Manager job openings:

Workflow Manager jobs near you
Infographic showing various Workflow Manager job openings in Hoover, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $46,860 per year, or $22.5 per hour.

Client Services - Associate Business Manager, ADR

Veritext

Birmingham, AL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

106th of 492 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Providing our clients with exceptional service is the foundation of our business. The Associate Business Manager (ADR) is responsible for the day-to-day leadership of office operations, staff performance, and dispute resolution matter administration. This role serves as the first formal level of people leadership within the organization and is responsible for ensuring operational excellence, exceptional client service, staff development, and efficient workflow management.
The Associate Business Manager partners closely with the Business Manager and other business leaders to support operational objectives, employee engagement, business performance, and organizational growth. While serving as a people leader, the Associate Business Manager maintains the ability to independently administer dispute resolution matters and provide operational support as business needs require.
**Please note this is for future openings**
What you'll get to do:
People Leadership & Staff Development
  • Directly supervise, coach, and develop assigned associates.
  • Conduct performance evaluations and provide ongoing coaching and feedback.
  • Support employee development through training, mentorship, and career pathing discussions.
  • Assist with recruiting, interviewing, hiring, onboarding, and training activities.
  • Foster a positive, collaborative, and accountable work environment.
  • Support employee engagement, retention, and professional growth initiatives.
  • Address employee concerns and performance issues in partnership with leadership and Human Resources as appropriate.
Operational Leadership
  • Oversee daily office operations and workflow management.
  • Monitor staffing levels, workload distribution, and operational effectiveness.
  • Ensure adherence to organizational policies, procedures, and service standards.
  • Identify opportunities to improve operational processes, workflows, and efficiency.
  • Support implementation of office, regional, and organizational initiatives.
  • Assist leadership in achieving operational and business objectives.
Client, Counsel & Neutral Relationship Management
  • Support exceptional service delivery across all dispute resolution matters.
  • Assist in resolving escalated client, counsel, and neutral concerns.
  • Build and maintain strong professional relationships with clients, counsel, and neutrals.
  • Promote a culture of responsiveness, professionalism, and service excellence.
  • Support client engagement and relationship-building initiatives.
Matter Administration
  • Maintain the ability to independently administer dispute resolution matters.
  • Provide case management support during periods of high volume, staffing transitions, absences, or other business needs.
  • Serve as a resource for associates regarding matter administration, client service, and operational best practices.
  • Assist with resolution of complex operational and matter-related issues.
Facilities Management
  • Oversee maintenance and operational readiness of office facilities.
  • Coordinate facility repairs, maintenance requests, and vendor services.
  • Ensure hearing rooms, conference rooms, and client-facing spaces meet organizational standards.
  • Support office safety, security, and business continuity initiatives.
Practice Development Support
  • Support marketing, practice development, and consultative selling initiatives.
  • Reinforce practice development efforts through coaching and leadership of operational staff.
  • Promote awareness of neutral expertise, organizational capabilities, and ADR services.
  • Support client events, educational programs, sponsorships, and engagement activities as assigned.
Team & Organizational Support
  • Provide operational coverage and leadership support during staffing changes and business transitions.
  • Collaborate with Finance, Marketing, Practice Development, and Systems Administration teams to support business objectives.
  • Participate in office, regional, and organizational initiatives.
  • Support continued ADR integration and alignment efforts across businesses.
The kind of teammate we're looking for:
  • Bachelor's degree or higher preferred.
  • 5-8 years of ADR, legal operations, professional services, case management, or related experience preferred.
  • Previous experience leading projects, mentoring associates, or supervising staff preferred.
  • Demonstrated experience managing client relationships and operational workflows.
  • Experience working in a fast-paced client service environment preferred.
  • Strong leadership and people management skills.
  • Strong knowledge of dispute resolution matter administration and ADR operations.
  • Excellent coaching, mentoring, and employee development capabilities.
  • Strong organizational and operational management skills.
  • Exceptional client service and relationship management abilities.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and competing demands.
  • Strong problem-solving, decision-making, and conflict resolution skills.
  • Ability to drive accountability while fostering a positive team environment.
  • Proficiency with Microsoft Office and organizational systems.
  • Ability to maintain confidentiality and exercise sound judgment.
What's in it for you:
  • Competitive compensation and total rewards package
  • Comprehensive medical, dental and vision insurance
  • Hybrid or remote work structure
  • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time)
  • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
  • Matched 401(k) to help you save for your future
  • Pet insurance to help your pet(s) live a long and happy life
  • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
  • Company-paid life insurance as well as short-term and long-term disability insurance
  • Learning and development opportunities to advance both personally and professionally
  • Veritext Summer Camp - a fun-filled culture building and learning experience
  • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext:
Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.
Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.
Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
About this posting:
Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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