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Workflow Manager Jobs in Hawley, PA (NOW HIRING)

Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards. * Oversee customer service standards to ensure a high level of customer ...

Area General Manager

Olyphant, PA · On-site

$60 - $100/hr

Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards. * Oversee customer service standards to ensure a high level of customer ...

Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards. * Oversee customer service standards to ensure a high level of customer ...

... Manager. In this role, you will lead a team of hourly workforce and will be responsible for ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

To achieve this, managers are expected to provide their team with the tools needed for success ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

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Workflow Manager information

What does a workflow manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a workflow manager?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

How does a workflow manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

How much does a workflow manager make?

The average salary for a workflow manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Professionals with skills in process optimization, project management, and relevant software tools may earn higher salaries, especially in larger organizations or specialized sectors.

What cities near Hawley, PA are hiring for Workflow Manager jobs?

Cities near Hawley, PA with the most Workflow Manager job openings:

Infographic showing various Workflow Manager job openings in Hawley, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution.

Area General Manager

allegiance

Olyphant, PA • On-site

Full-time

Re-posted 26 days ago


Job description

Area of Focus:

  • Own the relationships with customers for truck sales, service, and parts.
  • Lead the recruitment and retention of top talent to drive revenue growth in parts, service, and vehicle sales.
  • Maintain interaction with sales leadership and provide operational support to retain and grow the Region’s revenue base.
  • Executes upon and corrects any quality assurance issues regarding service delivery, customer service and day to day operations of dealerships in designated region according to the company’s policies and procedures.
  • Improve the operational and administrative functions and drive consistency in the assigned Region.
  • Leverages extensive experience, expertise, and judgement to plan and accomplish goals.
  • Interacts with functional heads and Central Support Office.

Key Responsibilities:

  • Develop and execute strategic plans to achieve sales targets and business objectives.
  • Lead, mentor, and manage a team of dealership managers and staff to ensure efficient operations and high levels of employee engagement.
  • Monitor financial performance, including budgeting, forecasting, KPI’s, and financial reporting, to ensure profitability.
  • Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards.
  • Oversee customer service standards to ensure a high level of customer satisfaction and retention.
  • Implement effective marketing and sales strategies to enhance dealership visibility and attract new customers.
  • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • Build and maintain strong relationships with manufacturers, suppliers, and other key stakeholders.
  • Analyze market trends and competitor activities to identify opportunities for growth and improvement.
  • Foster a culture of continuous improvement and innovation within the dealership.

Qualifications:

  • High School diploma or GED equivalent is required, four-year degree is preferred.
  • Five years management experience; multi-site commercial vehicle dealerships or similar business structure.
  • Demonstrated success leading commercial truck dealerships, heavy equipment dealerships, transportation businesses, or comparable multi-location operations.
  • Financial acumen to include budgeting and forecasting.
  • Proven ability to lead cross-functional teams across sales, service, parts, finance, and support functions.
  • Strong financial and business acumen with the ability to analyze complex operational and financial data.
  • Exceptional leadership, coaching, and organizational development skills.
  • Must possess a current and valid driver’s license and maintain an acceptable motor vehicle record (MVR)
  • Ability to travel up to 50% to other locations in the dealership network.