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Workflow Manager Jobs in Hampton, VA (NOW HIRING)

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

ServiceNow Workflow Manager

Hampton, VA · On-site

$120K - $150K/yr

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite ...

Manager - New Store Setup

Chesapeake, VA · On-site

$103K - $116K/yr

The Manager is accountable for team performance, workflow prioritization, cross-functional alignment, and issue resolution across a complex, multi-jurisdictional environment. The role serves as a key ...

Manager - New Store Setup

Chesapeake, VA · On-site

$103K - $116K/yr

The Manager is accountable for team performance, workflow prioritization, cross-functional alignment, and issue resolution across a complex, multi-jurisdictional environment. The role serves as a key ...

Serve as a trusted partner to the President amp; CEO in managing priorities, workflow, deadlines, and follow-through. * Manage the CEO's calendar, meetings, and scheduling with a high level of ...

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Showing results 1-20

Workflow Manager information

What does a workflow manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a workflow manager?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

How does a workflow manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

How much does a workflow manager make?

The average salary for a workflow manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Professionals with skills in process optimization, project management, and relevant software tools may earn higher salaries, especially in larger organizations or specialized sectors.

What are popular job titles related to Workflow Manager jobs in Hampton, VA?

For Workflow Manager jobs in Hampton, VA, the most frequently searched job titles are:

What job categories do people searching Workflow Manager jobs in Hampton, VA look for?

The top searched job categories for Workflow Manager jobs in Hampton, VA are:

What cities near Hampton, VA are hiring for Workflow Manager jobs?

Cities near Hampton, VA with the most Workflow Manager job openings:

Infographic showing various Workflow Manager job openings in Hampton, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution.

ServiceNow Workflow Manager

Govcio LLC

Hampton, VA • On-site

$120K - $150K/yr

Full-time

Re-posted 6 days ago


GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

111th of 225 rated it services


Job description

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.
Responsibilities
We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.
Key Responsibilities
  • Technical Leadership
    • Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
    • Lead complex ServiceNow projects including upgrades, integrations, and custom application development
    • Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
    • Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
    • Review and approve technical designs, workflows, and customizations
    • Stay current with ServiceNow platform updates, new features, and emerging capabilities.
  • People Management
    • Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
    • Conduct performance reviews, set goals, and create individual development plans
    • Foster a collaborative, innovative team culture focused on continuous learning
    • Provide coaching and technical guidance to team members at various skill levels
    • Manage resource allocation and workload distribution across the team
  • Operational Excellence
    • Ensure SLA compliance and maintain high service quality standards
    • Lead incident response and problem resolution for platform issues
    • Manage vendor relationships and coordinate with ServiceNow support when needed
    • Develop and maintain team documentation, procedures, and knowledge base
  • Strategic Planning
    • Lead the ServiceNow roadmap planning and technology strategy
    • Develop and maintain analytics frameworks to measure team performance and platform effectiveness
    • Create executive-level dashboards and reports to demonstrate business value and ROI
    • Identify opportunities for process improvement and automation using data-driven insights
  • Support business stakeholders in defining requirements and solution approaches

Qualifications
High School with 9+ years (or commensurate experience)
Required Skills and Experience
Clearance: TS/SCI
  • DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
  • Experience with ServiceNow
    • Knowledge of core ServiceNow modules
    • IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
    • Configuration Management Database (CMDB)- CI relationships, data Integrity
    • Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
    • Customer Service Management (CSM)
    • Security Incident Response (SIR)
    • ServiceNow App Engine and Platform capabilities
  • CMDB Management: Expertise in:
    • CMDB design, implementation, and ongoing governance
    • Configuration Item (CI) identification, classification, and relationship mapping
    • CMDB data quality management and health scoring
    • Integration with discovery tools and automated population strategies
    • CMDB analytics and reporting for IT asset visibility
    • Compliance with ITIL configuration management processes
  • Analytics & Reporting: Proficiency in:
    • ServiceNow Performance Analytics implementation and configuration
    • Dashboard creation and data visualization guidelines
    • Benchmark development and metrics strategy aligned with business objectives
    • Advanced reporting using Report Builder and scheduled reporting
    • Data analysis and trend identification for operational insights
    • Integration with external BI tools and data warehouses
  • Development Skills: Proficiency in:
    • JavaScript, Glide APIs, and ServiceNow scripting
    • ServiceNow Flow Designer and Workflow
    • REST/SOAP web services and integrations
    • HTML, CSS, and UI customization
    • Database concepts and ServiceNow data modeling
    • A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience
  • Certifications
    • ServiceNow Certified System Administrator (CSA)
    • ITIL Foundations
  • Experience with DOD Networks (NIPR, SIPR, JWICS)

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Posted Salary Range
USD $120,000.00 - USD $150,650.00 /Yr.

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