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Workflow Management Jobs in Massachusetts (NOW HIRING)

Lead day-to-day workflow management across creative initiatives, providing visibility into project status, risks, dependencies, and delivery timelines. * Manage resource allocation and capacity ...

Revit Model Manager

Woburn, MA ยท On-site

$35 - $45/hr

Bachelors or Master's degree in Architecture, Engineering, Construction or relevant experience with Revit workflow management Our client is seeking a Revit Model Manager to support its established ...

Shipping Lead

Newburyport, MA ยท On-site

$18/hr

Responsibilities include the maintenance of detailed, computerized records of incoming and outgoing parts, workflow management, processing of required department paperwork and shipping documents, and ...

Supervise audiovisual support staff, including staffing coordination, workflow management, training, performance management, and contractor oversight as needed. * Manage service delivery operations ...

AV Support Manager

Boston, MA ยท On-site

$58/hr

Supervise audiovisual support staff, including staffing coordination, workflow management, training, performance management, and contractor oversight as needed. * Manage service delivery operations ...

Managed Services Project Lead

Boston, MA ยท On-site

$105K - $179K/yr

Tools and systems include revenue cycle platforms, reporting dashboards, and workflow management solutions. Essential Job Responsibilities: * Lead multiple client engagements, ensuring successful ...

Principal Incident Manager

Boston, MA ยท On-site

$120K - $150K/yr

Hands on experience with ServiceNow or a comparable ITSM platform, including workflow management, reporting, automation, and data quality oversight. Strong communication skills with the ability to ...

Hands on experience with ServiceNow or a comparable ITSM platform, including workflow management, reporting, automation, and data quality oversight. Strong communication skills with the ability to ...

Showing results 21-40

Workflow Management information

See Massachusetts salary details

$12

$25

$66

How much do workflow management jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for workflow management in Massachusetts is $25.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $28.89 per hour, depending on experience, location, and employer.

What is a workflow management?

A Workflow Management job involves designing, implementing, and optimizing business processes to improve efficiency and productivity. Professionals in this role analyze workflows, identify bottlenecks, and automate tasks where possible. They work closely with teams to ensure smooth coordination and streamlined operations. Strong problem-solving, communication, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in workflow management, and why are they important?

To excel in Workflow Management, strong organizational skills, process optimization expertise, and a background in business administration or operations are crucial. Familiarity with workflow automation tools, project management software (such as Asana or Trello), and process mapping systems is often required, and certifications like Lean Six Sigma are highly valued. Exceptional communication, analytical thinking, and problem-solving abilities set top performers apart in this role. These skills and qualifications enable professionals to streamline business processes, enhance productivity, and drive consistent results across teams.

What does a typical day look like for someone working in workflow management?

A typical day in Workflow Management involves analyzing current business processes, coordinating with various departments to identify bottlenecks, and implementing improvements to streamline operations. You may spend time using workflow automation or task management software to monitor progress, troubleshoot issues, and ensure projects remain on schedule. Collaboration is a key part of the role, as you'll regularly communicate with team members, managers, and IT professionals to keep processes running smoothly. The work environment is often dynamic and fast-paced, requiring both independent initiative and teamwork.

What skills are needed for workflow management?

Workflow management requires strong organizational and planning skills, the ability to analyze and optimize processes, and proficiency with project management tools such as Trello or Asana. Effective communication, problem-solving, and adaptability are also essential for coordinating tasks and ensuring efficiency across teams.
What are popular job titles related to Workflow Management jobs in Massachusetts? For Workflow Management jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Workflow Management jobs in Massachusetts look for? The top searched job categories for Workflow Management jobs in Massachusetts are:
Infographic showing various Workflow Management job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,687 per year, or $25.8 per hour.

Field Operations Supervisor

J & L Cable TV Services, Inc

North Chelmsford, MA โ€ข On-site

$55K - $70K/yr

Full-time

Re-posted 21 days ago


Job description

About the Role:

The Field Operation Supervisor plays a critical role in overseeing and optimizing daily operational activities within the organization to ensure efficiency, quality, and compliance with company standards. This position is responsible for managing teams, coordinating workflows, and implementing process improvements that drive productivity and customer satisfaction in the Massachusetts, New Hampshire and Maine areas. The supervisor will serve as a key liaison between management and frontline staff, facilitating communication and resolving operational challenges promptly. By monitoring performance metrics and enforcing safety protocols, the Operation Supervisor ensures that all operational goals are met while maintaining a positive and collaborative work environment. Ultimately, this role contributes significantly to the overall success and growth of the organization by maintaining smooth and effective operations.

Minimum Qualifications:

  • Minimum of 1 year of experience as a Technician in the Comcast Field

  • Proven ability to lead and manage teams effectively.
  • Strong understanding of operational processes and workflow management.
  • Excellent communication and interpersonal skills.

  • Flexibility with local travel to help support customers and field technicians

Preferred Qualifications:

  • Prior experience in a leadership role

  • Familiarity with industry-specific software and tools for operations management.
  • Demonstrated success in managing cross-functional teams.


Responsibilities:

  • Supervise and coordinate daily operational activities to meet production and quality targets.
  • Lead, train, and motivate team members to achieve individual and group performance goals.
  • Monitor workflow processes and identify opportunities for operational improvements.
  • Ensure compliance with company policies, safety regulations, and industry standards.
  • Collaborate with other departments to streamline operations and resolve any issues.
  • Prepare and analyze operational reports to track performance and recommend corrective actions.
  • Manage scheduling, resource allocation, and inventory control to optimize efficiency.
  • Address employee concerns and foster a positive, inclusive workplace culture.

Skills:

The required and preferred skills are essential for effectively managing daily operations and leading teams to success. Strong leadership and communication skills enable the supervisor to motivate staff, resolve conflicts, and maintain clear channels of communication across departments. Analytical skills are used to assess operational data, identify inefficiencies, and implement process improvements that enhance productivity. Knowledge of safety regulations and compliance ensures a secure work environment and adherence to legal standards. Additionally, proficiency with operational software and process improvement techniques supports data-driven decision-making and continuous enhancement of workflows