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Workflow Management Jobs in Florida (NOW HIRING)

UAB

COMPUTATIONAL SCIENTIST ASSOCIATE

Tampa, FL · On-site

Implements programming and workflow management systems to scale processes and analysis across a variety of computational platforms, including High Performance Computing clusters. Performs debugging ...

Solid Rock Recruiting LLC

Senior Tax Manager

Tampa, FL · On-site

$145K - $195K/yr

Mentor and develop tax staff and seniors * Assist with workflow management and project delegation * Partner with firm leadership on operational and growth initiatives * Help foster a collaborative ...

Solid Rock Recruiting LLC

Senior Tax Manager

Orlando, FL · On-site

$145K - $195K/yr

Mentor and develop tax staff and seniors * Assist with workflow management and project delegation * Partner with firm leadership on operational and growth initiatives * Help foster a collaborative ...

MUFG

Standby Letter of Credit, AVP

Tampa, FL · Hybrid

Workflow Management: Monitor the daily operations of the Standby L/C Section and workflow supervision. Ensure output satisfies corresponding process requirements and priorities. Reconcile and account ...

Retrev LLC

Document Specialist I

Pensacola, FL · On-site

This role ensures that all records are properly handled, securely managed, and routed correctly to support efficient workflows across departments. Success in this role requires strong attention to ...

Meltwater

Senior Product Manager

Miami, FL · On-site

$121K - $159K/yr

... management, imports, outreach workflows, and outreach analytics. This role is responsible for translating product strategy into clear requirements and delivering a cohesive experience that enables ...

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Workflow Management information

See Florida salary details

$8

$17

$45

How much do workflow management jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for workflow management in Florida is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $19.76 per hour, depending on experience, location, and employer.

What is a Workflow Management job?

A Workflow Management job involves designing, implementing, and optimizing business processes to improve efficiency and productivity. Professionals in this role analyze workflows, identify bottlenecks, and automate tasks where possible. They work closely with teams to ensure smooth coordination and streamlined operations. Strong problem-solving, communication, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Workflow Management position, and why are they important?

To excel in Workflow Management, strong organizational skills, process optimization expertise, and a background in business administration or operations are crucial. Familiarity with workflow automation tools, project management software (such as Asana or Trello), and process mapping systems is often required, and certifications like Lean Six Sigma are highly valued. Exceptional communication, analytical thinking, and problem-solving abilities set top performers apart in this role. These skills and qualifications enable professionals to streamline business processes, enhance productivity, and drive consistent results across teams.

What does a typical day look like for someone working in Workflow Management?

A typical day in Workflow Management involves analyzing current business processes, coordinating with various departments to identify bottlenecks, and implementing improvements to streamline operations. You may spend time using workflow automation or task management software to monitor progress, troubleshoot issues, and ensure projects remain on schedule. Collaboration is a key part of the role, as you'll regularly communicate with team members, managers, and IT professionals to keep processes running smoothly. The work environment is often dynamic and fast-paced, requiring both independent initiative and teamwork.

What are the most commonly searched types of Workflow Management jobs in Florida? The most popular types of Workflow Management jobs in Florida are:
What are popular job titles related to Workflow Management jobs in Florida? For Workflow Management jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Workflow Management jobs in Florida look for? The top searched job categories for Workflow Management jobs in Florida are:
Workflow Management jobs near you
Infographic showing various Workflow Management job openings in Florida as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,735 per year, or $17.7 per hour.
Project Leader - IT Service Management (ITSM)

Project Leader - IT Service Management (ITSM)

ASSYST, Inc.

Boca Raton, FL

Full-time

Posted 13 days ago

Job description

Assyst is seeking an experienced and results-driven Project Leader – IT Service Management (ITSM) to support a client's IT service delivery initiatives and drive continuous improvement across critical ITSM processes. This role is responsible for leading and optimizing IT Change Management, Incident Management and Problem Management practices while ensuring high service quality standards through effective utilization of the ServiceNow platform.

The ideal candidate will possess strong analytical and stakeholder management skills, a passion for process excellence and a proven track record of delivering successful ITSM projects in complex IT environments.

Roles & Responsibilities:

  • Lead the development, implementation and continuous improvement of IT Change Management, Incident Management and Problem Management processes.
  • Ensure ITSM processes align with industry best practices, organizational objectives and service quality standards.
  • Serve as Incident Manager and/or Major Incident Manager during high-priority incidents, coordinating response efforts, stakeholder communications and service restoration activities.
  • Drive effective change planning, risk assessment, change evaluation and post-implementation review activities.
  • Oversee incident detection, prioritization, escalation and resolution processes to minimize business impact and downtime.
  • Conduct problem analysis and root cause investigations, implementing long-term corrective and preventive actions.
  • Collaborate with client stakeholders and cross-functional teams to assess existing workflows and identify opportunities for process optimization.
  • Recommend and implement process improvements that enhance operational efficiency, reduce risk and improve service delivery outcomes.
  • Monitor key process performance metrics and prepare regular reports for management, highlighting performance trends, achievements and improvement opportunities.
  • Utilize the ServiceNow platform to manage and optimize Change, Incident and Problem Management workflows, including automation, reporting and integrations.
  • Develop and deliver training sessions, process documentation and guidance to IT teams on ITSM best practices and updated procedures.
  • Support ongoing service management maturity initiatives and promote a culture of continuous improvement.

Required Skills:
Technical Skills:

  • Strong experience in IT Change Management, including change planning, coordination, risk assessment, change evaluation and post-implementation reviews.
  • Proven expertise in IT Incident Management, including incident detection, prioritization, escalation and resolution management.
  • In-depth knowledge of IT Problem Management, including root cause analysis, problem resolution and preventive action planning.
  • Hands-on experience with the ServiceNow platform, including workflow management, process automation, reporting and integration capabilities.
  • Demonstrated expertise in process improvement methodologies and continuous service enhancement initiatives.

Certifications:

  • Current ITIL Foundation Certification is required.

Education:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.

Minimum Experience:

  • Minimum of 5 years of experience in IT Service Management environments.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.