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Workers Compensation Claims Unit Manager Jobs in Indiana

Great American Insurance Group

$20 - $27/hr

Provide operational support to workers' compensation adjusters by managing claim-related ... Business Unit: Strategic Comp Salary Range: $20.00 -$27.00 Benefits: We offer competitive benefits ...

Liberty Mutual

Senior Claims Specialist

Indianapolis, IN · On-site

$22.25 - $30.50/hr

The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to ... Refers to claim to subrogation group or Special Investigations Unit as appropriate. * Assesses ...

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All JobsWorkers Compensation Claims Unit JobsWorkers Compensation Claims Unit Manager JobsWorkers Compensation Claims Unit Manager Jobs in Indiana

Workers Compensation Claims Unit Manager information

See Indiana salary details

$48.5K

$96.2K

$133.2K

How much do workers compensation claims unit manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for workers compensation claims unit manager in Indiana is $96,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $109,000.00 per year, depending on experience, location, and employer.

What does a workers compensation claims unit manager do?

A Workers Compensation Claims Unit Manager oversees a team responsible for handling workers' compensation insurance claims. They ensure that claims are processed efficiently, fairly, and in compliance with legal regulations. Their duties include supervising claim adjusters, reviewing complex or high-value cases, implementing best practices, and providing training and support. They also collaborate with legal, medical, and human resources professionals to resolve claims and mitigate organizational risk.

What are the key skills and qualifications needed to thrive as a workers compensation claims unit manager?

To thrive as a Workers Compensation Claims Unit Manager, you need expertise in workers compensation laws, claims processing, and team leadership, typically supported by a bachelor’s degree and several years of claims management experience. Familiarity with claims management systems, risk assessment software, and relevant certifications such as Associate in Claims (AIC) are commonly required. Strong organizational, communication, and conflict resolution skills help you effectively manage teams and complex claims. These skills and qualifications ensure efficient claims handling, regulatory compliance, and optimal outcomes for both the company and claimants.

What are the main challenges faced by a workers compensation claims unit manager when leading a team?

One of the primary challenges for a Workers Compensation Claims Unit Manager is maintaining consistent claim handling quality across the team while managing high caseloads and meeting regulatory deadlines. Balancing the needs of injured employees, employers, and insurers often requires strong communication and conflict resolution skills. Additionally, the manager must stay updated on changing state and federal regulations, provide ongoing training, and support team members' professional development, all while ensuring efficient workflow and customer satisfaction.

What is the difference between Workers Compensation Claims Unit Manager vs Workers Compensation Claims Adjuster?

AspectWorkers Compensation Claims Unit ManagerWorkers Compensation Claims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications, and management experienceUsually requires a bachelor’s degree and relevant insurance or claims certifications
Work EnvironmentOversees teams in office or claims department settings, managing multiple claims unitsWorks directly with individual claims, assessing and settling cases
Employer & Industry UsageCommon in insurance companies, government agencies, and large corporationsWidely used in insurance firms, third-party administrators, and healthcare providers

The main difference is that the Workers Compensation Claims Unit Manager oversees multiple claims teams and manages departmental operations, while the Workers Compensation Claims Adjuster handles individual claims, assessing and settling cases directly. The manager focuses on team leadership and strategic oversight, whereas the adjuster concentrates on case evaluation and resolution.

What cities in Indiana are hiring for Workers Compensation Claims Unit Manager jobs?

Cities in Indiana with the most Workers Compensation Claims Unit Manager job openings:

Workers Compensation Claims Unit Manager jobs near you
Infographic showing various Workers Compensation Claims Unit Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $96,177 per year, or $46.2 per hour.

Senior Claims Adjuster I - Workers Compensation

Liberty Mutual

Indianapolis, IN • On-site, Remote

$126K/yr

Full-time

Re-posted 10 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

46th of 311 rated insurance

Job description

Description
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Senior Claims Specialists within the Central Region!
As a Senior Claims Specialist, you will work within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. You may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in November 2026.
To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.
This position may be filled as a Senior Claims Specialist I or Senior Claims Specialist II. The salary range posted reflects the range for the varying pay scales across various locations.
Responsibilities:
  • Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
  • Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
  • Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
  • Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
  • Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process.
  • Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
  • Performs other duties as assigned.
Qualifications
  • Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
  • Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
  • Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience.
  • Required to obtain and maintain all applicable licenses.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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