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Workers' Compensation Claims Supervisor Jobs (NOW HIRING)

AVONRISK

Workers Compensation Claims Supervisor

Orange, CA · On-site

$105K - $115K/yr

Workers' Compensation Claims Supervisor - Lead a Dynamic Team in Orange, CA We're seeking an experienced and motivated Workers' Compensation Claims Supervisor to join our team in Orange, CA. As a ...

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Workers' Compensation Claims Supervisor information

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$79.5K

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$114.5K

How much do workers' compensation claims supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workers' compensation claims supervisor in the United States is $90,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Workers' Compensation Claims Supervisor vs Workers' Compensation Claims Adjuster?

AspectWorkers' Compensation Claims SupervisorWorkers' Compensation Claims Adjuster
CredentialsTypically requires a bachelor’s degree and industry certificationsUsually holds a bachelor’s degree, with some roles requiring adjuster licenses
Work EnvironmentSupervises claims teams, manages workflows, and ensures complianceEvaluates claims, investigates incidents, and determines benefits
Employer & Industry UsageCommon in insurance companies, third-party administrators, and large employersFound in insurance carriers, third-party administrators, and government agencies

While both roles focus on workers' compensation claims, the supervisor oversees the claims team and manages processes, whereas the adjuster handles the investigation and evaluation of individual claims.

What does a workers' compensation claims supervisor do?

A Workers' Compensation Claims Supervisor oversees the processing of workers' compensation claims to ensure they are handled efficiently and in accordance with legal requirements. They supervise a team of claims adjusters, provide training, and assist with complex or disputed claims. Their role also involves reviewing claim files, coordinating with medical professionals, and ensuring compliance with state and federal regulations. Additionally, they may help develop policies to improve claims management and reduce costs for employers.

What are the key skills and qualifications needed to thrive as a workers' compensation claims supervisor?

To thrive as a Workers' Compensation Claims Supervisor, you need in-depth knowledge of workers’ compensation laws, claims management procedures, and prior experience in insurance or claims handling, often supported by a bachelor’s degree. Familiarity with claims management software (such as Guidewire or Mitchell), regulatory compliance systems, and possibly industry certifications like AIC or ARM is typical. Outstanding leadership, problem-solving, and communication skills set top performers apart, enabling them to guide teams and manage complex cases effectively. These skills ensure efficient claims resolution, regulatory compliance, and strong team performance, which are critical for organizational success and client satisfaction.

What are some common challenges faced by workers' compensation claims supervisors, and how are they typically addressed?

Workers' Compensation Claims Supervisors often encounter challenges such as managing high caseloads, ensuring compliance with ever-changing regulations, and balancing the needs of claimants, employers, and insurers. To address these, supervisors typically implement efficient workflow processes, stay updated on legal requirements through ongoing training, and foster strong communication within their teams. Collaboration with legal, medical, and HR professionals is also essential to ensure fair and timely claim resolutions.
What cities are hiring for Workers' Compensation Claims Supervisor jobs? Cities with the most Workers' Compensation Claims Supervisor job openings:
What states have the most Workers' Compensation Claims Supervisor jobs? States with the most job openings for Workers' Compensation Claims Supervisor jobs include:

Workers' Compensation Claims Supervisor

The Black Car Fund

Long Island City, NY • On-site

$135K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Our Team at The Black Car Fund: New York Workers' Compensation Claims Supervisor
Hybrid (Long Island City, NY) - 60% in office, 40% remote.
$135,000 - $160,000 + $2,500 Signing Bonus
Help Protect the Drivers Who Keep New York Moving
At The Black Car Fund, our mission goes beyond claims management. We provide workers' compensation coverage, safety education, and critical benefits to New York's For-Hire Vehicle drivers, the people who help millions of New Yorkers get where they need to go every day.
We are seeking an experienced New York Workers' Compensation Claims Supervisor to lead a high-performing claims team, deliver exceptional outcomes for injured workers, and ensure compliance with New York Workers' Compensation regulations.
If you are a collaborative leader with strong technical expertise, sound judgment, and a passion for guiding a team and operational excellence, we would love to hear from you.

Why Join The Black Car Fund?
  • Diverse and Collaborative Culture - Work with experienced professionals in a mission-driven, culturally diverse organization
  • Meaningful Work - Mentor and manage a dedicated claims team that helps support culturally diverse New York State independent workers in the ground transportation industry
  • Leadership and Influence - Opportunity to influence operational strategy, improve workflows, and support continuous improvement initiatives.
  • Hybrid Flexibility - Enjoy a balanced schedule: 60% in-office / 40% remote
  • Competitive Compensation - $135K-$160K salary plus $2,500 signing bonus

What You will Do
As the Workers' Compensation Claims Supervisor, you will oversee daily claims operations, supervise a team of approximately twenty workers' compensation claims professionals and support staff, and ensure compliance with New York Workers' Compensation Board requirements and EDI standards.
Key Responsibilities
  • Supervise and mentor claims adjusters and support staff
  • Review claim activity to ensure compliance with corporate standards, NY Workers' Compensation Board regulations, and applicable laws
  • Evaluate and adjust workers' compensation claims using best practices and sound judgment
  • Establish and oversee claim reserves
  • Negotiate and direct settlements in accordance with company standards and state regulations
  • Ensure timely compliance with Electronic Data Interchange (EDI) requirements and WC Board directives
  • Assist staff with referrals and oversight of external vendors, including legal counsel, IMEs, surveillance, and nurse case management providers
  • Conduct internal audits and oversee reporting requirements
  • Approve employee time and leave requests
  • Participate in employee coaching, development, and annual performance evaluations
  • Support operational improvements and contribute to a culture of accountability and service excellence
What You Bring
You are an experienced workers' compensation professional who combines technical expertise with strong leadership and communication skills. You thrive in demanding environments, remain composed under pressure, and know how to motivate teams while maintaining the highest standards of service and compliance.
Qualifications
Required
  • Strong knowledge of New York Workers' Compensation Law
  • Experience supervising workers' compensation claims staff, adjusters, and administrative staff
  • Ability to manage multiple priorities in a deadline-driven environment
  • Proficiency with Microsoft Office Suite
  • Documentation verifying minimum educational requirements
  • Successful completion of a 90-day evaluation period

Preferred Skills & Traits
Leadership & Collaboration
  • Build strong working relationships across diverse teams
  • Coach, mentor, and develop employees effectively
  • Promote accountability and professionalism
Communication
  • Excellent verbal and written communication skills
  • Ability to tailor communication style to different audiences
  • Able to communicate difficult or sensitive information professionally and comfortably
Customer Focus
  • Provides exceptional service with empathy and professionalism.
  • Maintains composure and sound judgment in challenging situations.
Critical Thinking & Organization
  • Strong analytical and decision-making skills
  • Effective time management and multitasking abilities
  • Adaptable to changing priorities while maintaining attention to detail
If you are looking for a meaningful leadership role where your expertise and contributions truly matter, we encourage you to apply.
Why You Will Love Working with Us:
We are committed to creating a supportive, rewarding, diverse environment where your contributions truly matter. Here is what you can expect as a member of our team:
  • Competitive Salary: $135,000 - $160,000 per year.
Generous Benefits:
  • Health Care Benefits with limited employee contribution. One of our health plans requires no contribution. All plans cover eligible family members at similar rates.
  • 401(k) with 100% employer match (up to 6% of salary).
  • ROTH 401(k)
  • 100% employer-paid Life Insurance, Dental, and Vision coverage.
  • Paid Vacation & Sick Time, plus Pre-tax Transit Benefits.
  • Flexible Spending Account allows you to use pre-tax monies to pay unreimbursed medical and dependent care expenses.
  • Lifestyle Spending Account allows you to use pre-tax monies for expenses incurred in a wide variety of categories, including sports equipment, utility bills, and auto expenses.
  • Pet Discount Program covers any pet, regardless of breed, health, or age!
  • Employee Assistance Plan available on a confidential basis.
  • $2500 Signing Bonus to welcome you to the team!
  • Work-Life Balance: Hybrid work schedule after training.
  • Team-Oriented Culture: We foster a collaborative environment with opportunities for growth through team-building exercises and training.
  • Career Growth Opportunities: The Black Car Fund supports your professional development through ongoing education and skills training.
Qualifications & Requirements:
  • Education: Claims designations and New York Adjusters License preferred.
  • Experience: Ten years of New York Workers' Compensation experience, including at least three years of prior supervisory experience with strong mentorship qualities.
  • Location: Hybrid remote position based in Long Island City, NY. The selected candidate will be in our office at least three days per week.
Who Should Apply:
The Black Car Fund is an equal-opportunity employer, and we strongly encourage military veterans and spouses to apply. We value diversity and are committed to creating an inclusive work environment where everyone can thrive.
If you're ready to bring your skills, enthusiasm, and passion to a meaningful role, apply now to join our team at The Black Car Fund, one of the Top Places to Work in New York by City & State New York, and named one of the Best Companies to Work For in New York in 2026 by Best Companies Group!

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