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Workday Production Support Analyst Jobs (NOW HIRING)

The CCS Companies

Production Support Analyst

Salem, NH · On-site

The CCS Companies is seeking a Production Support Analyst to coordinate the timely update of information to and from internal databases. The role involves processing multiple files and ensuring the ...

Osaic

Production Support Analyst

Scottsdale, AZ · Hybrid

$60K - $65K/yr

Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...

Osaic

Production Support Analyst

Atlanta, GA · Hybrid

$60K - $65K/yr

Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...

Osaic

Production Support Analyst

Oakdale, MN · Hybrid

$60K - $65K/yr

Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...

IT America Inc

Product Support Analyst

Los Angeles, CA · On-site

Provide L2/L3 production support for digital products and applications * Monitor system performance, troubleshoot issues, and ensure high availability of platforms * Analyze and resolve user-reported ...

SAIC

Production Support Analyst Senior

Arlington, VA

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...

SAIC

Production Support Analyst Senior

Arlington, VA

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

RELX

Sr Production Support Analyst

Dayton, OH · On-site

$78K - $131K/yr

Support monitoring of production systems, services, and network infrastructure. * Help coordinate ... Support analytics and reporting to review and improve team and group performance. * Build and ...

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Workday Production Support Analyst information

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How much do workday production support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for workday production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workday Production Support Analyst, and why are they important?

To thrive as a Workday Production Support Analyst, you need expertise in HRIS systems, particularly Workday modules, strong analytical abilities, and typically a bachelor’s degree in information systems or a related field. Familiarity with Workday tools, ticketing systems like ServiceNow, and relevant Workday certifications are highly valuable. Excellent problem-solving, communication, and client service skills help analysts effectively address user issues and collaborate with cross-functional teams. These competencies ensure timely system support, high user satisfaction, and reliable HR operations within an organization.

What are Workday Production Support Analysts?

Workday Production Support Analysts are professionals responsible for maintaining and troubleshooting the Workday human resources and financial management software within an organization. They handle user issues, resolve system errors, and ensure that Workday processes run smoothly on a daily basis. Their role often includes monitoring system performance, implementing updates, and providing training or documentation to end users. They act as a bridge between IT, HR, and other business teams to optimize the use of Workday and support organizational goals.

What is the difference between Workday Production Support Analyst vs Workday Functional Consultant?

AspectWorkday Production Support AnalystWorkday Functional Consultant
Primary RoleProvides ongoing support, troubleshooting, and issue resolution for Workday systems in production environments.Designs, configures, and implements Workday solutions based on client requirements.
Required SkillsWorkday knowledge, troubleshooting, issue resolution, basic configuration skills.Deep Workday configuration, business process design, and client interaction skills.
Work EnvironmentSupport teams, production environments, internal or client-facing roles.Consulting projects, client sites, implementation phases.

The Workday Production Support Analyst focuses on maintaining and troubleshooting existing Workday systems, ensuring smooth daily operations. In contrast, the Workday Functional Consultant is involved in designing and implementing new Workday solutions. Both roles require Workday knowledge, but their responsibilities and focus areas differ significantly.

What are some typical challenges faced by a Workday Production Support Analyst, and how can they be addressed?

Workday Production Support Analysts often encounter challenges such as troubleshooting complex system issues, managing multiple high-priority support tickets, and staying current with frequent Workday updates. Addressing these challenges requires strong analytical skills, effective prioritization, and continuous learning through training and collaboration with the HR and IT teams. Building a solid understanding of business processes and developing good communication with end-users can also help resolve issues more efficiently and prevent recurring problems.
Production Support Analyst

Production Support Analyst

The CCS Companies

Salem, NH • On-site

Full-time

Posted 8 days ago

Job description

Job Summary:
The CCS Companies is seeking a Production Support Analyst to coordinate the timely update of information to and from internal databases. The role involves processing multiple files and ensuring the accuracy and consistency of job processing instructions to support the organization's operations.
Responsibilities:
• Verify data files are received/sent, processed and approved according to job processing instructions.
• Ensure job processing instructions are accurate and up to date.
• Provide accurate and timely logging of daily, weekly and monthly tasks in Synergy.
• Update Flash Report daily with client placement and payment file totals, files pending due to processing holds or listing of files expected but not received.
• Report processing inconsistencies, errors or bypasses to the appropriate Client Advocate or Client Relationship Manager for further research.
• Communicate with internal and external contacts in a professional and knowledgeable manner.
• Contribute to the department’s operational excellence and deliver quality services in accordance with applicable procedures, policies and professional standards.
• Provide back up to co-workers within the department when needed.
• Thorough, organized and detail oriented.
• Familiarity with file transfer methods (FTP) and data encryption tools is helpful, but not required.
• Familiarity with MS Office products.
• Ability to effectively collaborate and communicate with all levels of the organization.
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
• Ability to maintain a predictable and consistent full-time work schedule.
Qualifications:
Required:
• Verify data files are received/sent, processed and approved according to job processing instructions.
• Ensure job processing instructions are accurate and up to date.
• Provide accurate and timely logging of daily, weekly and monthly tasks in Synergy.
• Update Flash Report daily with client placement and payment file totals, files pending due to processing holds or listing of files expected but not received.
• Report processing inconsistencies, errors or bypasses to the appropriate Client Advocate or Client Relationship Manager for further research.
• Communicate with internal and external contacts in a professional and knowledgeable manner.
• Contribute to the department’s operational excellence and deliver quality services in accordance with applicable procedures, policies and professional standards.
• Provide back up to co-workers within the department when needed.
• Thorough, organized and detail oriented.
• Ability to effectively collaborate and communicate with all levels of the organization.
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
• Ability to maintain a predictable and consistent full-time work schedule.
Preferred:
• Familiarity with file transfer methods (FTP) and data encryption tools is helpful, but not required.
• Familiarity with MS Office products.
• College Degree Preferred
Company:
The CCS Companies is a financial services company providing automated voice messaging solutions. Founded in 1966, the company is headquartered in Norwood, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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