GENERAL POSITION SUMMARY:
This position is limited to 20-24 hours per week and is designed to accommodate a student internship participant in a Human Resources Management, public administration, business, or closely related field of study in support of the Human Resources Department.
ESSENTIAL JOB FUNCTIONS:
- Assists with a wide variety of administrative and professional tasks in the Human Resources Department.
- Provides research assistance, writes reports, and makes recommendation on matters under study.
- Acquires working knowledge of department practices, procedures, equipment and organization system.
- Schedules drug testing and physicals for new applicants and processes related payments; receives results of drug/physical testing; advises supervisor of results.
- Serves as telephone reception - screening incoming calls; responding to inquiries, complaints, and concerns; taking and receiving messages; routing calls to appropriate staff; and conducting telephone inquiries to verify and gather information.
- Assists with the Department's electronic and hardcopy record keeping systems to include organizing, establishing, and maintaining records.
- Maintains strict confidentiality of all personnel actions, information, discussions and related information pertinent to the activities/operations of the Human Resource Department.
- Interacts directly with colleagues, leaders, elected officials, the public and/or other internal or external constituencies in the performance of assignments and the resolution of day-to-day operations.
- Engages in special projects and other similar tasks.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
- Microsoft Excel and Word, and ability to learn new technology systems very quickly and efficiently.
- Business communication and professional etiquette.
- HR information systems (HRIS) and database management
- Recruitment and onboarding processes.
- Payroll and benefits administration basics.
Skills and Ability to:
- Written and verbal communication.
- Microsoft Office proficiency (Word, Excel, PowerPoint)
- Data entry and recordkeeping
- Attention to Details
- Research and reporting
- Customer service and interpersonal communication
- Ability to maintain confidential and sensitive information
- Ability to multitask in a fast-paced environment
- Ability to work independently and as part of a team
- Ability to adapt to changing priorities and deadlines
- Ability to learn HR software and systems quickly
- Follow Department and City policies and procedures operating with minimum supervision.
EDUCATION AND/OR EXPERIENCE REQUIRED:
- This internship requires that the student be enrolled in a college/university working toward a degree in a related discipline.
LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS:
- Must possess and maintain a valid Mississippi Driver's License and acceptable MVR.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Work is essentially sedentary with occasional walking, bending, climbing stairs, and lifting light objects. Work requires physical dexterity in the frequent use of hand-eye coordination and manipulative skills using fingers, limbs and body in the operation of a computer and other office machines and equipment.