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Work Study Cell Phone Customer Service Jobs in Florida

ZOGAM

Cellphone Repair Technician

Miami, FL

$14.75 - $19.25/hr

Company Description Co-creating a solution for a better future Cell Phone Repair Technicians in the ... Read daily work orders - Confirm dispatches from prior day in Service Bench - Claim daily ...

ZOGAM

Cellphone Repair Technician

Miami, FL · On-site

$14.75 - $19.25/hr

Company Description Co-creating a solution for a better future Cell Phone Repair Technicians in the ... Read daily work orders - Confirm dispatches from prior day in Service Bench - Claim daily ...

Santa Fe College

Work Study - Zoo

Gainesville, FL · On-site

... the phone. * Distributes mail and office supplies and operates and maintains copier/printer ... Customer Service - ability to respond promptly and courteously to all questions from students and ...

Hcfl

Federal Work-Study (FWS) Student Assistant

Ybor City, FL · On-site

$14.50 - $18.25/hr

The Federal Work-Study (FWS) program provides part-time jobs for students with financial need ... Providing exceptional customer service * Answering phonesand taking messages * Duplicating and ...

College of the Florida Keys

2026-27 Federal Work Study

FL · On-site

$15 - $17/hr

Federal Work Study Job Number: 01614 Division: Advancement Department: Financial Aid Opening Date ... Provide customer service and information to students and staff * Complete assigned tasks with ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Florida

Work Study Cell Phone Customer Service information

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the most commonly searched types of Cell Phone Customer Service jobs in Florida?

The most popular types of Cell Phone Customer Service jobs in Florida are:

Work Study Cell Phone Customer Service jobs near you

Cellphone Repair Technician

ZOGAM

Miami, FL

$14.75 - $19.25/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

Co-creating a solution for a better future

Job Description

Cell Phone Repair Technicians in the Florida - Metro Miami, Pompano beach, Homestead area. 
Bi-lingual English/Spanish speaking candidates are a must. 
Will be required to house client equipment and drive in a 30 mile radius around 33101 (Metro Miami, Pompano beach, Homestead)
Work Hours: 9am-7pm; 5 jobs a day 2hr increments. Miles & mileage contained in rate. 
Technician will complete in-home/office repair calls for cracked cell phone screens. Candidates must have worked in cell phone screen repair for at least 3 years. 
Position Requires Enhanced Screening and MVR check.

Qualifications

Duties/Responsibilities:

- Drive to customer's Home or Business

- Repair Personal Electronics - Ability to read schematics or diagrams

- Ability to use Bar Code Scanner

- Ability to follow directions

- Ability to Read daily work orders

- Confirm dispatches from prior day in Service Bench

- Claim daily dispatches

- Use Service Bench Mobile Application to process daily work orders

- Maintain 95% successful repair rate

- On time Arrival at 96%

- Maintain 95% or better NPS Net Promoter Score

- Maintain less than 1% reschedule rate 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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