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Work From Home Virtual Call Center Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

HMG Careers

Remote Benefits Advisor

Rochester, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Sales Coordinator Remote

Shortsville, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales Representative

Hilton, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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All JobsCall Center JobsWork From Home Virtual Call Center JobsWork From Home Virtual Call Center Jobs in Rochester, NY

Work From Home Virtual Call Center information

See Rochester, NY salary details

$5

$13

$20

How much do work from home virtual call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home virtual call center in Rochester, NY is $13.88, according to ZipRecruiter salary data. Most workers in this role earn between $9.47 and $16.11 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Virtual Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Virtual Call CenterWork From Home Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, often in a call center setup at homeRemote, home-based customer support role
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, tech, finance
Common Search/ComparisonYesYes

Both roles involve remote customer interaction, but a Work From Home Virtual Call Center typically refers to working within a larger call center environment handling multiple clients, while a Work From Home Customer Service Representative usually focuses on supporting a specific company's customers directly. The skills and credentials are similar, but the scope and employer type may differ.

What are popular job titles related to Work From Home Virtual Call Center jobs in Rochester, NY? For Work From Home Virtual Call Center jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Virtual Call Center jobs in Rochester, NY look for? The top searched job categories for Work From Home Virtual Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Virtual Call Center jobs? Cities near Rochester, NY with the most Work From Home Virtual Call Center job openings:
Work From Home Virtual Call Center jobs near you

Customer Enrollment Representative (Work From Home)

McQuade Organization

Geneseo, NY • Remote

$15.50 - $21/hr

Full-time

Re-posted 8 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply