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Work From Home Support Ninja Jobs in Rochester, NY

HMG Careers

Remote Life Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Benefits Sales Rep

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

New

HMG Careers

Remote Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Executive - Remote

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

EAG-LED

Be Seen First

Outside Sales Representative

Rochester, NY · Remote

$50K - $250K/yr

Free training with no start-up cost * Remote, work from anywhere * Set your own hours ... We build, sell, install, finance, and support our lights. * We work with all local power companies ...

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Fully remote -- work from anywhere in the U.S. * Flexible schedule -- full-time or part-time, your call * Weekly pay * Pay is only 100% commission * Licensing and onboarding support * Mentorship from ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or part time, you set your hours * Weekly pay * Pay is commission based * Licensing and onboarding support

Schnitzer Agency

Life Insurance Sales Agent

Rochester, NY · On-site +1

$30K - $160K/yr

Game-changing technology and support * The industry's only value-based leads program * World class culture and leadership development Benefits : Work from home, flexible schedule, bonus eligible ...

Pentair

Regional Sales Leader

Victor, NY · On-site +1

$118K - $219K/yr

When you are not travelling for work, you will work from home. ** You will: * Acquire new Rainsoft ... Be a key partner in establishing dealer and distributor success within the region - supporting ...

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Work From Home Support Ninja information

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How much do work from home support ninja jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home support ninja in Rochester, NY is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What does a typical day look like for a Work From Home Support Ninja?

A typical day for a Work From Home Support Ninja involves responding to customer inquiries via email, chat, or phone, troubleshooting technical issues, and documenting solutions in ticketing systems. You'll collaborate virtually with teammates and other departments to resolve complex problems and may participate in regular video meetings or training sessions. The role often requires balancing multiple requests simultaneously, prioritizing urgent issues, and ensuring clear follow-up with both colleagues and customers. While the work is largely independent, strong communication keeps you connected with your team and company goals.

What are the key skills and qualifications needed to thrive in the Work From Home Support Ninja position, and why are they important?

To thrive as a Work From Home Support Ninja, you need strong problem-solving skills, excellent written and verbal communication, and prior experience in customer or technical support. Familiarity with help desk ticketing systems, remote collaboration tools like Slack or Zoom, and CRM platforms is often expected, along with knowledge of basic troubleshooting. Exceptional time management, patience, and the ability to work independently distinguish top performers in this role. These skills ensure quick, effective support for customers while maintaining productivity and seamless collaboration with remote teams.

What is a Work From Home Support Ninja?

A Work From Home Support Ninja is a remote customer support professional who assists users with technical issues, troubleshooting, or general inquiries. This role typically involves responding to customer requests via chat, email, or phone while ensuring a high level of service. Support Ninjas are skilled in problem-solving, communication, and multitasking. They work from home, using digital tools to help customers efficiently.

What are popular job titles related to Work From Home Support Ninja jobs in Rochester, NY? For Work From Home Support Ninja jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Support Ninja jobs in Rochester, NY look for? The top searched job categories for Work From Home Support Ninja jobs in Rochester, NY are:
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Work From Home Support Ninja jobs near you
Infographic showing various Work From Home Support Ninja job openings in Rochester, NY as of June 2026, with employment types broken down into 54% Full Time, 32% Part Time, 4% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Remote Support Professional

Heritage Christian Services

Rochester, NY • On-site, Remote

$21.40/hr

Other

Re-posted 16 days ago

Heritage Christian Services rating

5.6

Company rating: 5.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Overview
Be part of an exciting new venture in promoting independence and opportunities for growth with the people we support. Full time and part time opportunities are available working from 10pm-6am at a remote location supported by Heritage Christian Services.
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides remote support services from a Heritage Christian Services-designated location. This position does not operate from a home-based setting. The RSP delivers services through active monitoring, as-needed (PRN) supports, and emergency response. The RSP monitors individuals to support environmental stability while promoting increased independence and autonomy. All duties are performed in support of the mission, vision, and values of Heritage Christian Services, Inc.
Pay for this position: $21.40 / hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
  • Monitors people supported and provides support in areas related to health, medication, safety and daily living
  • Empowers people supported to make independent decisions and provide emergency backup as needed
  • Responds to emergency requests from people supported, and as needed, escalates to emergencies by implementing agency emergency calling procedures and potential to provide back-up in-person staffing
  • Notifies and coordinates with emergency services when required
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to people supported to engage them to utilize in-home devices
  • Monitors wearable devices when people supported are away from home and provides assistance and interventions as needed
  • Provides in-service training and consultation to supported people and their care/parents/guardians on technology, including the use of remote support systems
  • Provides remote support to people supported remotely throughout assigned programs on caseload
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Demonstrates reasonable decision making even when dealing with emotional topics
  • Ensures timely and accurate documentation of services
  • Completes and attends all scheduled and trainings required by Heritage Christian Services. Participates in in-service sessions and other staff training sessions, implementing new procedures.
  • Maintains the privacy and confidentiality of each person's personal information in accordance with HIPAA
  • Prevents, recognizes and reports abuse

Qualifications
  • Minimum of High School diploma or equivalency
  • Valid driver's license that is following Heritage Christian Services' motor vehicle record standards, and reliable transportation to and from work
  • Experience working with individuals with intellectual and/or developmental disabilities (IDD) is preferred. Candidates must demonstrate the ability to work effectively and collaboratively with a diverse population. A minimum of one (1) year of relevant experience is required.
  • Must demonstrate effective verbal and written communication skills
  • Intermediate knowledge of technology systems utilized by the agency is required, including payroll platforms and electronic medical record (EMR) systems. Candidates must demonstrate the ability to effectively navigate, interpret, and utilize these systems in support of program and operational responsibilities.

WORKING CONDITIONS: Remote support staff work in a changing environment that adjusts to the needs of the people served. The environment may be fast paced with interruptions, distractions and deadlines. Direct support staff need to be flexible, attentive and be able to adjust to changing needs. Depending on the needs of people served, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 pounds, walking or standing and sitting for extended periods of time. Hours vary based on assignment; may include variety of shifts and overnight hours
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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