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Work From Home Sub Agent Jobs in Springfield, MA

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Work From Home Sub Agent information

See Springfield, MA salary details

$16.2K

$57.5K

$122.1K

How much do work from home sub agent jobs pay per year?

As of Aug 7, 2026, the average yearly pay for work from home sub agent in Springfield, MA is $57,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,405.00 and $73,447.00 per year, depending on experience, location, and employer.

What is a Work From Home Sub Agent?

A Work From Home Sub Agent is a remote position where you assist a company or agency in tasks such as customer service, sales, or support activities. Sub agents typically work under a primary agent or company, handling client interactions, processing requests, or managing accounts. This role often offers flexibility in working hours and location, making it an attractive option for remote workers. Responsibilities may vary depending on the industry, but strong communication and organizational skills are usually required.

What are the key skills and qualifications needed to thrive as a Work From Home Sub Agent?

To thrive as a Work From Home Sub Agent, you typically need strong customer service skills, attention to detail, and prior experience in sales or client support, often backed by a high school diploma or equivalent. Familiarity with CRM software, online communication platforms, and basic office programs like Excel is beneficial. Excellent verbal communication, self-motivation, and problem-solving abilities help you stand out in remote roles that require independent work. These skills are crucial for effectively handling client inquiries, ensuring accurate documentation, and meeting performance targets in a remote setting.

What are some common challenges faced by Work From Home Sub Agents, and how can they overcome them?

Work From Home Sub Agents often encounter challenges such as managing time effectively, staying motivated without direct on-site supervision, and handling high volumes of client inquiries remotely. Overcoming these challenges involves setting a consistent work schedule, maintaining an organized workspace, and actively communicating with supervisors and colleagues using collaboration tools. Proactively seeking feedback and ongoing training helps agents stay aligned with company goals and improve their performance. By being self-disciplined and utilizing available support resources, remote sub agents can excel in their roles and maintain high levels of productivity.

What are popular job titles related to Work From Home Sub Agent jobs in Springfield, MA? For Work From Home Sub Agent jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Work From Home Sub Agent jobs in Springfield, MA look for? The top searched job categories for Work From Home Sub Agent jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Work From Home Sub Agent jobs? Cities near Springfield, MA with the most Work From Home Sub Agent job openings:
Work From Home Sub Agent jobs near you
Infographic showing various Work From Home Sub Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 64% Full Time, 18% Part Time, 9% Temporary, and 9% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $57,491 per year, or $27.6 per hour.

Customer Care Representative - WFH Connecticut

MTM

Windsor, CT • Remote

$16.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Join Our Team at MTM Health!

At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?

  • Make a meaningful difference every day.

  • Join a team that values your ideas and contributions.

  • Be part of a company that exceeds NCQA standards for customer service.

  • Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!

Position Title: Customer Care Representative

Location: Remote Connecticut

Hourly Rate: $16.94

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:

  • Must currently reside in Connecticut

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited

  • A quiet space within the home free of distractions including caretaking of any kind

Your Potential. Our Mission.

At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don't talk about a better workplace - we make it happen.

Benefits without Barriers

To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

  • Health, Dental and Vision Insurance

  • Life and Disability Insurance

  • 401(k) Retirement Plan with Company Match

  • FSA and HSA Savings Plans

  • Wellness Program with Incentives

  • Voluntary & Ancillary Plans

Additional Perks

  • Pay on Demand

  • Paid Time Off and Holiday Pay

  • Birthday Holiday

  • Maternity/Paternity Leave

  • Continuing Education Reimbursement Program

  • MTM Perks Discount Program

  • Career Development Programs

MTM Health is Proud to be an Equal Opportunity Employer

MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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