Work from home roadside assistance jobs involve providing customer service to drivers who request roadside assistance. As a roadside assistance call center agent, you use a phone and computer to perform your job duties. During your shift, you answer calls from customers and obtain information about their location and the type of assistance that they need. You then dispatch car repair or roadside support personnel to the scene and provide them with the necessary information about the services that they need to provide. You may use mapping or GPS software to help with navigation.