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Work From Home Retention Representative Jobs in Roxboro, NC

HMG Careers

Work From Home Sales Specialist

Efland, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Stovall, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Milton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Oxford, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Mebane, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Roxboro, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Durham, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Halifax, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Butner, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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All JobsRetention Representative JobsWork From Home Retention Representative JobsWork From Home Retention Representative Jobs in Roxboro, NC

Work From Home Retention Representative information

See Roxboro, NC salary details

$26.4K

$53.2K

$66.9K

How much do work from home retention representative jobs pay per year?

As of Sep 1, 2026, the average yearly pay for work from home retention representative in Roxboro, NC is $53,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a work from home retention representative?

A Work From Home Retention Representative is a customer service professional who works remotely to help retain customers for a company. Their main responsibility is to handle calls or messages from clients who are considering canceling a service or subscription. They use communication skills and product knowledge to address customer concerns, offer solutions, and persuade clients to continue using the company's services. This role often requires strong problem-solving abilities and excellent interpersonal skills. Work from home positions offer flexibility, as all duties are performed remotely.

What are the key skills and qualifications needed to thrive as a work from home retention representative?

To thrive as a Work From Home Retention Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and communication tools like VoIP systems is typically required. Outstanding active listening, persuasive communication, and resilience under pressure are key soft skills that help retain customers. These skills and qualities are crucial for effectively addressing customer concerns, maintaining satisfaction, and ensuring loyalty in a remote environment.

What are some common challenges faced by work from home retention representatives, and how can they be managed?

Work From Home Retention Representatives often face challenges such as maintaining motivation in a remote environment, handling high-stress interactions with dissatisfied customers, and staying updated with company policies and offers. To manage these challenges, it's important to establish a dedicated workspace, follow a structured daily routine, and leverage frequent communication with team members and supervisors through virtual meetings. Additionally, companies typically provide ongoing training and access to support resources, which can help representatives stay engaged and effective in their roles.

What is the difference between Work From Home Retention Representative vs Customer Service Representative?

AspectWork From Home Retention Representative

The Work From Home Retention Representative focuses on maintaining customer loyalty by addressing concerns and offering solutions to retain clients. They typically require strong communication skills and customer service experience. Customer Service Representatives handle general inquiries, troubleshoot issues, and provide support across various channels. While both roles require excellent communication and problem-solving skills, retention reps specifically aim to reduce customer churn, often working remotely in a sales-oriented environment. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Work From Home Retention Representative jobs in Roxboro, NC?

For Work From Home Retention Representative jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Retention Representative jobs in Roxboro, NC look for?

The top searched job categories for Work From Home Retention Representative jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Work From Home Retention Representative jobs?

Cities near Roxboro, NC with the most Work From Home Retention Representative job openings:

Work From Home Retention Representative jobs near you
Infographic showing various Work From Home Retention Representative job openings in Roxboro, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,159 per year, or $25.6 per hour.

Seasonal Remote Customer Service Representative- Work From Home

Graham Personnel Services

Mebane, NC • Remote

$16.50/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Seasonal Remote Customer Service Representative - Work From Home


Looking for a remote opportunity with a nationally recognized retail brand? Graham Personnel Services is hiring Seasonal Remote Customer Support Representatives to help deliver an exceptional customer experience during the holiday season.

In this role, you'll assist customers with online orders, shipping questions, returns, promotions, and product inquiries. If you're comfortable navigating multiple computer systems, enjoy helping people, and can remain calm in a fast-paced environment, we'd love to hear from you.

What You'll Do
  • Assist customers with online orders and account inquiries
  • Help customers navigate the company website
  • Provide information regarding products, promotions, shipping, and returns
  • Resolve customer concerns with professionalism and empathy
  • Research issues and determine appropriate solutions
  • Navigate multiple systems and applications simultaneously
  • Deliver an exceptional customer experience on every interaction

Qualifications
  • Previous customer service, retail, hospitality, or call center experience preferred
  • Strong communication and computer skills
  • Comfortable multitasking across multiple applications
  • Excellent problem-solving abilities
  • Positive attitude and willingness to learn
  • High School Diploma or GED required

Schedule Requirements
  • Must reside within 1-2 hours of High Point, NC
  • Available to work between 8:00 AM and 8:00 PM
  • Must work one weekend day each week
  • Holiday availability required

Pay & Benefits
  • $16.50/hour
  • Medical, Dental, and Vision Insurance
  • Work From Home Opportunity


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