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Work From Home Retention Representative Jobs in Innisfil, ON

AO - Agencies - East

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Sales Representative Entry Level - Work From Home

Toronto, ON · Remote

CA$50K - CA$60K/yr

... sales representative positions in your area. This position is 100% COMMISSION BASED PAY ONLY ... Flexible work hours * Remote work from home option * 100% Commission Pay ONLY * Provide full ...

New

OCPA

Work From Home Product Tester

Toronto, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Uxbridge, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Orillia, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Newmarket, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Angus, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Markham, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Richmond Hill, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Brampton, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Barrie, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

OCPA

Work From Home Product Tester

Vaughan, ON · Remote

CA$25 - CA$45/hr

... the representative sample needed. Participation in these product testing and consumer panels is ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

AO Globe Life

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Entry Level Sales Associate -- Work From Home

Toronto, ON · Remote

CA$60K - CA$80K/yr

Entry Level Sales Associate -- Work From Home AO Globe Life | Remote | Full-Time | Training ... New representative training * Ongoing coaching and mentorship * Client opportunities provided by ...

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All JobsRetention Representative JobsWork From Home Retention Representative JobsWork From Home Retention Representative Jobs in Innisfil, ON

Work From Home Retention Representative information

What is a work from home retention representative?

A Work From Home Retention Representative is a customer service professional who works remotely to help retain customers for a company. Their main responsibility is to handle calls or messages from clients who are considering canceling a service or subscription. They use communication skills and product knowledge to address customer concerns, offer solutions, and persuade clients to continue using the company's services. This role often requires strong problem-solving abilities and excellent interpersonal skills. Work from home positions offer flexibility, as all duties are performed remotely.

What are the key skills and qualifications needed to thrive as a work from home retention representative?

To thrive as a Work From Home Retention Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and communication tools like VoIP systems is typically required. Outstanding active listening, persuasive communication, and resilience under pressure are key soft skills that help retain customers. These skills and qualities are crucial for effectively addressing customer concerns, maintaining satisfaction, and ensuring loyalty in a remote environment.

What are some common challenges faced by work from home retention representatives, and how can they be managed?

Work From Home Retention Representatives often face challenges such as maintaining motivation in a remote environment, handling high-stress interactions with dissatisfied customers, and staying updated with company policies and offers. To manage these challenges, it's important to establish a dedicated workspace, follow a structured daily routine, and leverage frequent communication with team members and supervisors through virtual meetings. Additionally, companies typically provide ongoing training and access to support resources, which can help representatives stay engaged and effective in their roles.

What is the difference between Work From Home Retention Representative vs Customer Service Representative?

AspectWork From Home Retention Representative

The Work From Home Retention Representative focuses on maintaining customer loyalty by addressing concerns and offering solutions to retain clients. They typically require strong communication skills and customer service experience. Customer Service Representatives handle general inquiries, troubleshoot issues, and provide support across various channels. While both roles require excellent communication and problem-solving skills, retention reps specifically aim to reduce customer churn, often working remotely in a sales-oriented environment. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Work From Home Retention Representative jobs in Innisfil, ON?

For Work From Home Retention Representative jobs in Innisfil, ON, the most frequently searched job titles are:

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The top searched job categories for Work From Home Retention Representative jobs in Innisfil, ON are:

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Cities near Innisfil, ON with the most Work From Home Retention Representative job openings:

Work From Home Retention Representative jobs near you
Infographic showing various Work From Home Retention Representative job openings in Innisfil, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Representative Agent -- Work from Home

Inspire Direct Marketing

Toronto, ON • On-site, Remote

$20 - $24/hr

Full-time

Re-posted 20 days ago

Job description

Work from Home - Representative
We Are:

We are a Canadian agency on a mission to inspire fundraising. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. We provide a warm and friendly voice to the largest and most respected charities in Canada. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

Role Description:

Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.


$20.00-$24.00/hour + Benefits.

This is a full-time, zero-commission, outbound, work-from-home position.

Specific job requirements:

  • A professional work from home office space
  • A USB headset and webcam
  • High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
  • A newer-version Windows PC or laptop computer (Apple or Mac are not supported)

What you can expect from us:

  • $20.00 - $24.00 hourly w bonuses
  • 100% paid training and health benefits (at 3 months)
  • Training opportunities, lunch-and-learns, workshops
  • Engagement with world-class charitable organizations
  • Team culture and activities, ice breakers, community events
  • Permanent, full-time employment with consistent hours and growth opportunities

What you should bring:

  • You are looking for full-time hours, 40 hours a week
  • Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
  • Availability to work occasional Saturday shifts (10:00am to 5:00pm)
  • You love talking to people and are a great communicator
  • A minimum of 2 years' customer service and call center experience
  • You are technically savvy and self-reliant

Quit your day job, come help us save the world!
If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place

Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.

Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. Accommodations are available upon request for candidates who participate in all aspects of the selection process. We welcome and encourage applications from persons with disabilities.

There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you.



Employment Type: FULL_TIME

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