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Work From Home Retention Representative Jobs in Fulton, NY

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Showing results 21-40

Work From Home Retention Representative information

See Fulton, NY salary details

$26.4K

$53.1K

$66.8K

How much do work from home retention representative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for work from home retention representative in Fulton, NY is $53,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a work from home retention representative?

A Work From Home Retention Representative is a customer service professional who works remotely to help retain customers for a company. Their main responsibility is to handle calls or messages from clients who are considering canceling a service or subscription. They use communication skills and product knowledge to address customer concerns, offer solutions, and persuade clients to continue using the company's services. This role often requires strong problem-solving abilities and excellent interpersonal skills. Work from home positions offer flexibility, as all duties are performed remotely.

What are the key skills and qualifications needed to thrive as a work from home retention representative?

To thrive as a Work From Home Retention Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and communication tools like VoIP systems is typically required. Outstanding active listening, persuasive communication, and resilience under pressure are key soft skills that help retain customers. These skills and qualities are crucial for effectively addressing customer concerns, maintaining satisfaction, and ensuring loyalty in a remote environment.

What are some common challenges faced by work from home retention representatives, and how can they be managed?

Work From Home Retention Representatives often face challenges such as maintaining motivation in a remote environment, handling high-stress interactions with dissatisfied customers, and staying updated with company policies and offers. To manage these challenges, it's important to establish a dedicated workspace, follow a structured daily routine, and leverage frequent communication with team members and supervisors through virtual meetings. Additionally, companies typically provide ongoing training and access to support resources, which can help representatives stay engaged and effective in their roles.

What is the difference between Work From Home Retention Representative vs Customer Service Representative?

AspectWork From Home Retention Representative

The Work From Home Retention Representative focuses on maintaining customer loyalty by addressing concerns and offering solutions to retain clients. They typically require strong communication skills and customer service experience. Customer Service Representatives handle general inquiries, troubleshoot issues, and provide support across various channels. While both roles require excellent communication and problem-solving skills, retention reps specifically aim to reduce customer churn, often working remotely in a sales-oriented environment. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Work From Home Retention Representative jobs in Fulton, NY?

For Work From Home Retention Representative jobs in Fulton, NY, the most frequently searched job titles are:

What cities near Fulton, NY are hiring for Work From Home Retention Representative jobs?

Cities near Fulton, NY with the most Work From Home Retention Representative job openings:

Infographic showing various Work From Home Retention Representative job openings in Fulton, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,131 per year, or $25.5 per hour.

Benefits Enrollment Officer (Work From Home)

Zuzick Organization of Globe Life

Syracuse, NY • Remote

Full-time

Posted 23 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance


Job description

  • Meet with clients through Zoom to discuss benefits options and enrollment needs.
  • Use Zoom confidently to schedule, host, and manage virtual appointments.
  • Explain benefit plans clearly and answer client questions in a professional manner.
  • Assist clients with completing enrollment applications and required documentation.
  • Maintain accurate records and provide excellent customer service throughout the enrollment process.
  • Strong communication and customer service skills.
  • Comfortable using Zoom and other computer applications.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and organizational skills.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US