ZipRecruiter

Log In

2

Work From Home Retention Representative Jobs in Butler, PA

HMG Careers

Work From Home Sales Specialist

Mars, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Conway, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

next page

Showing results 1-20

All JobsRetention Representative JobsWork From Home Retention Representative JobsWork From Home Retention Representative Jobs in Butler, PA

Work From Home Retention Representative information

See Butler, PA salary details

$27K

$54.5K

$68.5K

How much do work from home retention representative jobs pay per year?

As of Aug 31, 2026, the average yearly pay for work from home retention representative in Butler, PA is $54,477.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a work from home retention representative?

A Work From Home Retention Representative is a customer service professional who works remotely to help retain customers for a company. Their main responsibility is to handle calls or messages from clients who are considering canceling a service or subscription. They use communication skills and product knowledge to address customer concerns, offer solutions, and persuade clients to continue using the company's services. This role often requires strong problem-solving abilities and excellent interpersonal skills. Work from home positions offer flexibility, as all duties are performed remotely.

What are the key skills and qualifications needed to thrive as a work from home retention representative?

To thrive as a Work From Home Retention Representative, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and communication tools like VoIP systems is typically required. Outstanding active listening, persuasive communication, and resilience under pressure are key soft skills that help retain customers. These skills and qualities are crucial for effectively addressing customer concerns, maintaining satisfaction, and ensuring loyalty in a remote environment.

What are some common challenges faced by work from home retention representatives, and how can they be managed?

Work From Home Retention Representatives often face challenges such as maintaining motivation in a remote environment, handling high-stress interactions with dissatisfied customers, and staying updated with company policies and offers. To manage these challenges, it's important to establish a dedicated workspace, follow a structured daily routine, and leverage frequent communication with team members and supervisors through virtual meetings. Additionally, companies typically provide ongoing training and access to support resources, which can help representatives stay engaged and effective in their roles.

What is the difference between Work From Home Retention Representative vs Customer Service Representative?

AspectWork From Home Retention Representative

The Work From Home Retention Representative focuses on maintaining customer loyalty by addressing concerns and offering solutions to retain clients. They typically require strong communication skills and customer service experience. Customer Service Representatives handle general inquiries, troubleshoot issues, and provide support across various channels. While both roles require excellent communication and problem-solving skills, retention reps specifically aim to reduce customer churn, often working remotely in a sales-oriented environment. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are popular job titles related to Work From Home Retention Representative jobs in Butler, PA?

For Work From Home Retention Representative jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Work From Home Retention Representative jobs in Butler, PA look for?

The top searched job categories for Work From Home Retention Representative jobs in Butler, PA are:

What cities near Butler, PA are hiring for Work From Home Retention Representative jobs?

Cities near Butler, PA with the most Work From Home Retention Representative job openings:

Work From Home Retention Representative jobs near you
Infographic showing various Work From Home Retention Representative job openings in Butler, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,477 per year, or $26.2 per hour.

Work From Home Sales Specialist

HMG Careers

Kittanning, PA • Remote

$69K/yr

Full-time

Medical, Dental

Re-posted 20 days ago

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them