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Work From Home Remote Medical Call Center information

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How much do work from home remote medical call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for work from home remote medical call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What jobs in healthcare allow you to work from home?

In healthcare, roles such as remote medical call center agents, telehealth nurses, medical billing and coding specialists, and healthcare customer service representatives typically allow for remote work. These jobs often require strong communication skills, familiarity with healthcare software, and sometimes relevant certifications or training. They enable professionals to perform duties from home using computers and secure internet connections.

What is the difference between Work From Home Remote Medical Call Center vs Remote Medical Billing Specialist?

AspectWork From Home Remote Medical Call CenterRemote Medical Billing Specialist
CredentialsCustomer service, basic medical knowledgeMedical billing certification, coding knowledge
Work EnvironmentCall center setup, home officeHome office, computer-based tasks
Employer & Industry UsageHealthcare providers, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support, appointment schedulingBilling, coding, insurance claims

The Work From Home Remote Medical Call Center primarily involves customer support and appointment scheduling, requiring customer service skills and basic medical knowledge. In contrast, the Remote Medical Billing Specialist focuses on billing, coding, and insurance claims, requiring specialized certification. Both roles are home-based and serve the healthcare industry, but they differ in responsibilities and required credentials.

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The top searched job categories for Work From Home Remote Medical Call Center jobs are:

Work From Home Remote Medical Call Center jobs near you
Infographic showing various Work From Home Remote Medical Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Avery Healthcare Group Ltd.

Remote

$18/hr

Other

Posted 3 days ago

New

Job description

Pharmacy Support Call Center Representative

IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Role Purpose:

  • Primary call center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call center representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Job Responsibilities:

  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the support center
  • Quickly assess the user's issue and provides first level support for problem resolution
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
  • Recognize operational challenges and suggest recommendations to management, as necessary
  • Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am – 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST – 8:00pm EST) under moderate supervision

Minimum Education & Experience:

  • High school diploma or equivalent
  • Pharmacy technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus

The pay range for this role is $18.00 per hour.

IQVIA is an equal opportunity employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

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