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Work From Home Progressive Call Center Jobs in Virginia

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ...

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Fredericksburg, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Chesapeake, VA · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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How much do work from home progressive call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for work from home progressive call center in Virginia is $13.94, according to ZipRecruiter salary data. Most workers in this role earn between $9.52 and $16.20 per hour, depending on experience, location, and employer.

What is a work from home Progressive call center?

A Work From Home Progressive Call Center job involves providing customer service or support remotely for Progressive, an insurance company. Employees in this role handle inbound or outbound calls, assist customers with insurance policies, claims, billing, and answer general inquiries. The job typically requires a quiet workspace, reliable internet connection, and good communication skills. Training is provided online, and all work is done from your home, allowing for flexibility and convenience.

What are the key skills and qualifications needed to thrive as a work from home Progressive call center representative?

To excel as a Work From Home Progressive Call Center Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Outstanding customer service, patience, and self-motivation distinguish top performers in this remote environment. These skills are crucial for delivering efficient, high-quality support and maintaining customer satisfaction while working independently.

How does working remotely in a Progressive call center impact team communication and support?

Working from home as a Progressive call center representative means most interactions with colleagues and supervisors happen through digital channels like chat, email, and video calls. While this can offer flexibility and autonomy, it also requires strong self-motivation and proactive communication skills. Progressive invests in virtual training and regular team meetings to ensure you feel connected and supported. Many employees find that, with clear expectations and accessible resources, collaboration and problem-solving remain effective even in a remote setting.

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Cities in Virginia with the most Work From Home Progressive Call Center job openings:

Work From Home Progressive Call Center jobs near you

VIRGINIA only - Work at Home Call Center Representative

Richmond, VA • Remote

InfoCision
1 - 5K employees

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Uninterrupted breaks

Learn more about InfoCisionexternal

$13/hr

Full-time, Other

Re-posted 20 days ago

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $13.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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