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Work From Home Progressive Call Center Jobs in Alabama

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ...

The Semler Agency

Work From Home Sales

Birmingham, AL · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

Spieldenner Financial Group

Work From Home Sales

Dothan, AL · On-site +1

$10K - $20K/mo

This work-from-home role provides flexibility while rewarding those who choose to increase their commitment and responsibility. * Part-time: 8-25 hours per week that can generate between $2,000 to $5 ...

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How much do work from home progressive call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home progressive call center in Alabama is $12.75, according to ZipRecruiter salary data. Most workers in this role earn between $8.70 and $14.81 per hour, depending on experience, location, and employer.

What is a work from home Progressive call center?

A Work From Home Progressive Call Center job involves providing customer service or support remotely for Progressive, an insurance company. Employees in this role handle inbound or outbound calls, assist customers with insurance policies, claims, billing, and answer general inquiries. The job typically requires a quiet workspace, reliable internet connection, and good communication skills. Training is provided online, and all work is done from your home, allowing for flexibility and convenience.

What are the key skills and qualifications needed to thrive as a work from home Progressive call center representative?

To excel as a Work From Home Progressive Call Center Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Outstanding customer service, patience, and self-motivation distinguish top performers in this remote environment. These skills are crucial for delivering efficient, high-quality support and maintaining customer satisfaction while working independently.

How does working remotely in a Progressive call center impact team communication and support?

Working from home as a Progressive call center representative means most interactions with colleagues and supervisors happen through digital channels like chat, email, and video calls. While this can offer flexibility and autonomy, it also requires strong self-motivation and proactive communication skills. Progressive invests in virtual training and regular team meetings to ensure you feel connected and supported. Many employees find that, with clear expectations and accessible resources, collaboration and problem-solving remain effective even in a remote setting.

What are popular job titles related to Work From Home Progressive Call Center jobs in Alabama?

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The top searched job categories for Work From Home Progressive Call Center jobs in Alabama are:

Work From Home Progressive Call Center jobs near you

ALABAMA only - Work at Home Call Center Representative

InfoCision

Madison, AL • Remote

$10/hr

Full-time, Other

Re-posted 24 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $10.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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