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Work From Home Patient Engagement Jobs (NOW HIRING)

HarmonyCares

Patient Engagement Specialist

$25.69/hr

Great Place to Work Certified * Established in 11 states * Largest home-based primary care practice ... The Patient Engagement Specialist is responsible for reaching out to eligible patients to explain ...

beBright

Patient Engagement Specialist

$38K - $44K/yr

Reliable high-speed internet and a quiet, HIPAA-appropriate work environment if remote. Preferred ... Patient Engagement: 100% of assigned outreach communications documented within defined SLA Work ...

Sprinter Health

Patient Engagement Specialist I

$38K - $44K/yr

... home and powered by technology for scale. Sprinter Health is building the clinical and ... Your day will begin by reviewing and following up on inbound requests received from existing ...

Sprinter Health

Patient Engagement Specialist I

$38K - $44K/yr

... home services. A Day in the Life of a Sprinter Patient Engagement Specialist I * Your day will begin by reviewing and following up on inbound requests received from * Throughout the day you will ...

Aviary

Patient Engagement Specialist

$30 - $35/hr

Job Title: Patient Engagement Specialist Classification: 1099 Contractor Work Structure: Fully ... from showing up and overcoming them. You'll also handle inbound calls and messages - but patient ...

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Work From Home Patient Engagement information

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$27K

$77.8K

$136.5K

How much do work from home patient engagement jobs pay per year?

As of Aug 3, 2026, the average yearly pay for work from home patient engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home patient engagement position, and why are they important?

To thrive as a Work From Home Patient Engagement professional, you need strong communication and interpersonal skills, a background in healthcare or customer service, and often a high school diploma or equivalent. Familiarity with patient management systems, telehealth platforms, and CRM tools is typically required. Excellent listening, empathy, organizational abilities, and attention to detail help you build rapport and manage patient inquiries efficiently. These skills ensure patients feel supported and informed while maintaining seamless and effective remote engagement for healthcare organizations.

What is a work from home patient engagement?

A Work From Home Patient Engagement job involves communicating with patients remotely to provide support, education, and assistance with healthcare-related inquiries. Responsibilities often include scheduling appointments, following up on treatments, explaining medical instructions, and ensuring patients adhere to their care plans. This role requires strong communication skills, empathy, and familiarity with electronic health records or patient management systems. It is commonly found in telehealth companies, healthcare providers, and insurance organizations.

What are the typical daily responsibilities in a work from home patient engagement role?

In a Work From Home Patient Engagement position, your day often involves reaching out to patients via phone, email, or video to provide support, gather health information, and assist with appointment scheduling or follow-ups. You'll document interactions in electronic systems, answer questions about treatment plans, and may coordinate care with clinicians or other support staff. Successful professionals are proactive about communicating updates, ensuring information accuracy, and helping patients navigate healthcare resources. Most positions require maintaining a confidential, patient-centered approach while juggling multiple priorities in a virtual environment.

More about Work From Home Patient Engagement jobs
What cities are hiring for Work From Home Patient Engagement jobs? Cities with the most Work From Home Patient Engagement job openings:
What states have the most Work From Home Patient Engagement jobs? States with the most job openings for Work From Home Patient Engagement jobs include:
What job categories do people searching Work From Home Patient Engagement jobs look for? The top searched job categories for Work From Home Patient Engagement jobs are:
Work From Home Patient Engagement jobs near you
Infographic showing various Work From Home Patient Engagement job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Patient Engagement Specialist

HarmonyCares

Remote

$25.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

HarmonyCares rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Responsibilities
The Patient Engagement Specialist is responsible for new patient acquisition. The role is critical to drive the growth of the organization and meet our patient engagement commitments to HarmonyCares customers and partners. The Patient Engagement Specialist is responsible for reaching out to eligible patients to explain services, addressing a variety of inquiries, gathering feedback, and scheduling new patient appointments. The Patient Engagement Specialist is to address questions quickly while providing responses and meeting the needs of the patient and HarmonyCares internal team members in a timely, calm, and professional manner. The PES develops a deep level of trust with patients in a vulnerable chapter of life, understanding their needs, engaging the patient on how HarmonyCares can best support them and their families, and orchestrating the initial engagement with the clinical team.
Essential Duties and Responsibilities
  • Conduct outbound calls to eligible patients and working to facilitate efficient scheduling of initial in-home appointments
  • Ensure patients receive a detailed explanation of program services
  • Thoroughly and accurately document call notes and scheduling details in electronic system
  • Expedite emergency clinical calls as needed
  • Process new appointments or changes to existing appointments
  • Document accurate and concise patient/family feedback and special needs during each call in our systems, enabling our market-based clinicians to provide excellent care during each appointment
  • Must achieve and sustain expected metrics set by department leadership to include but not limited to: Quality Scores, Acceptance Rates, Number of Patients Engaged and Alignment with Harmony Care Core Values
  • Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members
  • Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes
  • Utilizes exceptional communication and social skills to clearly explain services and needs to patient/family
  • Complete ongoing training and coaching programs for further skills development by deadlines
  • Work collaboratively and efficiently with other corporate and market based team members to ensure patients receive exceptional service
  • Perform other duties as assigned

Qualifications
Required Knowledge, Skills and Experience
  • High school diploma
  • Ability to multi-task while given competing priorities
  • Ability to communicate in an empathetic, compassionate, and professional demeanor at all times
  • Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
  • Ability to analyze problems and resolve issues in a rapid, direct and complete manner
  • Demonstrates short and long-term persistence in meeting objectives and personal development
  • Ability to adapt to new systems and changes as required and apply guidelines/procedures
  • Excellent communicator with an uplifting and personable manner with outstanding phone etiquette
  • Excellent written communication skills with success in providing notes, updates, and written communications via computer systems
  • Excellent data-entry skills and proven ability to navigate multiple computer screens

Preferred Knowledge, Skills and Experience
  • Bachelor's degree
  • 1 year or more of experience and success in exceeding individual and team goals in an inside sales, telephonic sales, fundraising or similar position
  • Working knowledge of the healthcare industry
  • Ability to speak multiple languages fluently

Posted Max Pay Rate
USD $25.69/Hr.
Posted Min Pay Rate
USD $20.10/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

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