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Work From Home Papaya Global Jobs in New York (NOW HIRING)

Papaya Global

Enterprise Account Manager

New York, NY · On-site +1

Description Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious ... With over $400M raised from multiple tier-one investors, our innovative technology provides a ...

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$25/hr

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$25/hr

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$25/hr

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Jamaica, NY · Remote

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Jersey City, NJ · Remote

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New Brunswick, NJ · Remote

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Manhattan, NY · Remote

$25/hr

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College Point, NY · Remote

$25/hr

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Ozone Park, NY · Remote

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Manhattan, NY · Remote

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Hillburn, NY · Remote

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Bethpage, NY · Remote

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Piscataway, NJ · Remote

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What is the difference between Work From Home Papaya Global vs Customer Support Specialist?

AspectWork From Home Papaya GlobalCustomer Support Specialist
CredentialsTypically requires basic to advanced business or HR certificationsCustomer service or communication certifications often preferred
Work EnvironmentRemote, flexible work setupRemote or on-site depending on employer
Industry UsageUsed in global HR, payroll, and workforce managementCommon in retail, tech, and service industries
Search & Comparison IntentUnderstanding remote global workforce managementCustomer service roles and remote support jobs

Work From Home Papaya Global focuses on managing international payroll and HR remotely, while Customer Support Specialist roles center on assisting customers, often in a specific industry. Both can be remote, but Papaya Global emphasizes global workforce solutions, whereas Customer Support Specialists handle client inquiries and support.

What are popular job titles related to Work From Home Papaya Global jobs in New York? For Work From Home Papaya Global jobs in New York, the most frequently searched job titles are:
What job categories do people searching Work From Home Papaya Global jobs in New York look for? The top searched job categories for Work From Home Papaya Global jobs in New York are:
What cities in New York are hiring for Work From Home Papaya Global jobs? Cities in New York with the most Work From Home Papaya Global job openings:
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Enterprise Account Manager

Enterprise Account Manager

Papaya Global

New York, NY • On-site, Remote

Full-time

Posted 25 days ago

Job description

Description
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
The Enterprise Account Manager role is developing and maintaining long-term relationships with stakeholders of Papaya's most valuable accounts. It's important to understand customers goals, challenges, and pain points while working proactively to create processes and align on expectations. You will work with cross functional teams to assure accountability and sustain the overall health of the account. Reporting and collaborating with the Head of Global Enterprise Accounts, you'll drive revenue generation, manage partnerships, and contribute to RFPs.
Responsibilities:
  • Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
  • Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
  • Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
  • Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
  • Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
  • Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

Requirements
  • Bachelor's degree in business, marketing, or a related field.
  • 5+ years' experience in account management or sales.
  • Excellent interpersonal and communication skills.
  • Strong analytical and problem-solving abilities.
  • Knowledge of Payroll, HRIS, or Fintech industries.
  • Proficiency with CRM software and project management tools.
  • Client-focused with a passion for outstanding service.
  • Strong organizational and time management skills.
  • Collaborative team player adaptable to a fast-paced environment.

Apply