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Work From Home Optimum Customer Service Jobs in Springfield, OR

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 41-60

Work From Home Optimum Customer Service information

See Springfield, OR salary details

$10

$19

$27

How much do work from home optimum customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for work from home optimum customer service in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Work From Home Optimum Customer Service?

A Work From Home Optimum Customer Service job involves assisting Optimum customers remotely with billing inquiries, technical support, service changes, and general account issues. Representatives communicate via phone, chat, or email to resolve customer concerns efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with Optimum's products and services. Employees typically need a reliable home internet connection and a quiet workspace. Training is provided to ensure agents can deliver high-quality customer support.

What does a typical day look like for a Work From Home Optimum Customer Service?

A typical day involves handling customer inquiries via phone, chat, or email, providing troubleshooting support for cable, internet, or billing issues, and documenting interactions in the company’s CRM system. You’ll often collaborate with remote supervisors and peers through virtual meetings or messaging platforms to stay updated on product changes, promotions, and company policies. The work is structured around scheduled shifts, but there is flexibility since you work from home. Customer needs can vary throughout the day, so adaptability and multitasking are key to managing multiple cases effectively.

What are the key skills and qualifications needed to thrive in the Work From Home Optimum Customer Service position, and why are they important?

To thrive as a Work From Home Optimum Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in customer service, often complemented by a high school diploma or equivalent. Familiarity with CRM software, VoIP phone systems, and basic troubleshooting for home internet or cable services is commonly required. Standout soft skills include patience, active listening, adaptability, and the ability to manage time effectively while working independently. These skills ensure exceptional customer experiences, efficient resolution of issues, and consistent performance in a remote environment.

How to get hired for remote work from home Optimum customer service?

To get hired for a remote customer service role like Optimum, candidates should have strong communication skills, a reliable internet connection, and experience with customer support tools. Applying through the company's official careers page and highlighting relevant experience and technical proficiency can improve chances of selection.

What are popular job titles related to Work From Home Optimum Customer Service jobs in Springfield, OR?

For Work From Home Optimum Customer Service jobs in Springfield, OR, the most frequently searched job titles are:

What cities near Springfield, OR are hiring for Work From Home Optimum Customer Service jobs?

Cities near Springfield, OR with the most Work From Home Optimum Customer Service job openings:

Infographic showing various Work From Home Optimum Customer Service job openings in Springfield, OR as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Project Advisor, Home Services - Remote

Lowell, OR • Remote

Working Solutions
Chemical Manufacturing • 11 - 50 employees

$16.20/hr

Full-time

Posted 6 days ago


Job description

Connect with homeowners to support their home improvement projects, answer questions about ongoing work, and offer additional services. In this role, you’ll make outbound calls to customers, discuss project details, and help ensure a smooth experience from start to finish. Successful contractors in this role are sales-forward and can "talk shop" with customers.

This client is looking for contractors who have high weekly availability and can provide at least 15 hours a week.

Why Become a Working Solutions PRO?

  • Work from Home: Ditch the commute and enjoy the comfort of home.
  • Flexible Hours: Set your own schedule and work when it's convenient for you.
  • Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
  • Supportive Environment: We’re here to help every step of the way!

Application Process:

  • Create Profile (filling out the apply fields at the bottom of this page)
  • Complete Assessments (only one-attempt is allowed)
  • Pass PC scan (must be on a computer, not mobile device)
  • Record Video Interview (can re-record as many times as needed)
  • For more details, check out our Application Guide

Earnings Potential

  • Earn up to $0.27 per customer interaction minute with a guaranteed minimum of 39 minutes per hour.
  • Contractors on this opportunity, earn an average of $16.20/hour.

Skills Needed

  • Comfort in consultative sales and outbound calling
  • Knowledge of home improvement and remodeling
  • Ability to build rapport and provide exceptional customer service
  • Excellent verbal and written communication skills
  • Friendly tone and professional demeanor

Work Environment Requirements

  • Quiet, uninterrupted space
  • Organized desk area

Technology Requirements

  • Personal computer (no tablet)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
  • Windows 11 operating system
  • Windows Security/Microsoft Defender Antivirus (included in Windows 11 and free to use), running and up to date
  • Wired USB headset with microphone
  • Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.  

Schedule

  • Flexible schedule opportunities - you choose your own hours!
  • Program is open Monday-Friday, 7:00 a.m. to 5:00 p.m. CT