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Remote Humana Customer Service Jobs in Springfield, OR

HMG Careers

Remote Customer Service and Sales

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Executive

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Rep

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Account Executive

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Eugene, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Lebanon, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Showing results 1-20

All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Springfield, OR

Remote Humana Customer Service information

See Springfield, OR salary details

$10

$19

$27

How much do remote humana customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote humana customer service in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in Springfield, OR? For Remote Humana Customer Service jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Springfield, OR look for? The top searched job categories for Remote Humana Customer Service jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Humana Customer Service jobs? Cities near Springfield, OR with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 8 days ago

Job description

AO Globe Life is expanding its remote team and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers flexibility, meaningful work, and strong professional growth within a supportive team environment.
Whether you're beginning your career or exploring a new professional direction, this role provides structured training, mentorship, and the opportunity to build long-term success while making a positive impact.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Collaborative, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the enrollment process
Maintain accurate digital records and follow-up communication
Deliver excellent client service and build long-term relationships
Participate in ongoing training, team meetings, and development sessions
Who Thrives in This Role
Strong communicators with a service-focused mindset
Organized professionals comfortable managing responsibilities independently
Individuals confident using video conferencing and digital platforms
Candidates motivated by growth, mentorship, and career advancement
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life offers meaningful career opportunities for individuals who want to make a lasting impact.
Apply today to begin building a flexible remote career helping families nationwide.

Apply