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Work From Home Optimum Call Center Jobs (NOW HIRING)

MCI Careers

Work From Home Call Center Sales

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... drive optimal performance. MCI assists companies with business process outsourcing, staff ...

MCI Careers

Work From Home Call Center Sales

Iowa, IA · Remote

$12.41/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... drive optimal performance. MCI assists companies with business process outsourcing, staff ...

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Work From Home Optimum Call Center information

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How much do work from home optimum call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home optimum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Work From Home Optimum Call Center?

A Work From Home Optimum Call Center job is a remote customer service position where you assist Optimum customers with inquiries, technical support, billing issues, and account management. Agents communicate with customers via phone, chat, or email while using company-provided tools and training. This role requires strong communication skills, a quiet work environment, and reliable internet. Employees typically follow a set schedule and may receive benefits depending on their employment status.

What is a typical day like for a Work From Home Optimum Call Center representative?

As a Work From Home Optimum Call Center representative, your typical day involves handling incoming customer calls, addressing account questions, providing technical support, and assisting with billing or service-related concerns. You will use specialized software to document interactions, escalate complex issues when necessary, and follow up with customers to ensure resolution and satisfaction. While you work independently from a home-based setup, you will collaborate with team leads and colleagues through virtual meetings and messaging platforms. Being able to stay organized and manage your time effectively is key to meeting performance metrics and consistently delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in the Work From Home Optimum Call Center position, and why are they important?

To thrive as a Work From Home Optimum Call Center representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer service. Familiarity with CRM software, call management systems, and reliable internet connectivity are usually required, with some employers providing proprietary training. Outstanding multitasking, active listening, and problem-solving abilities set top performers apart in this position. These competencies are essential to efficiently resolve customer issues, maintain service quality, and ensure customer satisfaction in a remote call center environment.

More about Work From Home Optimum Call Center jobs
What cities are hiring for Work From Home Optimum Call Center jobs? Cities with the most Work From Home Optimum Call Center job openings:
What states have the most Work From Home Optimum Call Center jobs? States with the most job openings for Work From Home Optimum Call Center jobs include:
What job categories do people searching Work From Home Optimum Call Center jobs look for? The top searched job categories for Work From Home Optimum Call Center jobs are:
Work From Home Optimum Call Center jobs near you
Infographic showing various Work From Home Optimum Call Center job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent (Work From Home)

Spherion Staffing

Cincinnati, OH • Remote

$13.50/hr

Temporary

Posted 29 days ago

Job description

MUST LIVE IN THE UNITED STATES 

Job Type: Full-Time, Temporary / Contract (6-Month Project)

Compensation: $13.50 per hour (Paid Weekly!)

Location: Remote / Work from Home

About the Role

Would you like to work from home with a team that cares? Join us in this 6-month project role working from the comfort of your own home!

In this role, you will be making calls on behalf of a major health insurer to check in on customers and assist in gathering important medical information.

Schedule & Hours

  • Daily Shift: 8.5-hour workday (includes a 30-minute unpaid break) yielding 8 hours of paid work.
  • Operating Hours: Shifts are scheduled within a 12-hour window between 8:00 AM and 8:30 PM EST.
  • Flexibility: Some weekend availability is required.
  • Training: Schedule will vary depending on the project kickoff.

What We Are Looking For

To be successful in this role, you don't need a decades-long resume—you just need the right attitude and a reliable workspace. We are looking for:

  • Compassion & Patience: A genuine desire to help people and listen to their needs.
  • Professionalism: Strong communication skills and a positive demeanor over the phone.
  • Dependability: Ability to stick to your schedule and work independently.

Remote Work Infrastructure Requirements

You must have a secure and reliable home office setup. You must provide your own equipment meeting the following specs:

  • Computer: A reliable personal Windows desktop or laptop.
  • Internet: High-speed, wired internet access via Ethernet cable (Wi-Fi is strictly not permitted).
  • Headset: A wired USB headset with a microphone.

Why Join Us?

  • Work from Home: Skip the commute and save on gas.
  • Weekly Pay: Get your earnings deposited every week.
  • Supportive Culture: Work with a team that values your contribution and supports your growth.

How to Apply

If this sounds like the perfect fit for you, please don't hesitate. Apply now and a recruiter will be in touch!

Company Description

Spherion is a world leader in matching great people with great companies. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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About Spherion Staffing

Sourced by ZipRecruiter

SPHERION IS A NATIONAL RECRUITING AND STAFFING ENTERPRISE THAT BRINGS THE POWER OF LOCAL TO YOU THROUGH A NETWORK OF EMPOWERED FRANCHISE OWNERS.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Alexandria, LA, US

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