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How much do work from home optimum call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home optimum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Work From Home Optimum Call Center?

A Work From Home Optimum Call Center job is a remote customer service position where you assist Optimum customers with inquiries, technical support, billing issues, and account management. Agents communicate with customers via phone, chat, or email while using company-provided tools and training. This role requires strong communication skills, a quiet work environment, and reliable internet. Employees typically follow a set schedule and may receive benefits depending on their employment status.

What is a typical day like for a Work From Home Optimum Call Center representative?

As a Work From Home Optimum Call Center representative, your typical day involves handling incoming customer calls, addressing account questions, providing technical support, and assisting with billing or service-related concerns. You will use specialized software to document interactions, escalate complex issues when necessary, and follow up with customers to ensure resolution and satisfaction. While you work independently from a home-based setup, you will collaborate with team leads and colleagues through virtual meetings and messaging platforms. Being able to stay organized and manage your time effectively is key to meeting performance metrics and consistently delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in the Work From Home Optimum Call Center position, and why are they important?

To thrive as a Work From Home Optimum Call Center representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer service. Familiarity with CRM software, call management systems, and reliable internet connectivity are usually required, with some employers providing proprietary training. Outstanding multitasking, active listening, and problem-solving abilities set top performers apart in this position. These competencies are essential to efficiently resolve customer issues, maintain service quality, and ensure customer satisfaction in a remote call center environment.

More about Work From Home Optimum Call Center jobs
What cities are hiring for Work From Home Optimum Call Center jobs? Cities with the most Work From Home Optimum Call Center job openings:
What states have the most Work From Home Optimum Call Center jobs? States with the most job openings for Work From Home Optimum Call Center jobs include:
What job categories do people searching Work From Home Optimum Call Center jobs look for? The top searched job categories for Work From Home Optimum Call Center jobs are:
Work From Home Optimum Call Center jobs near you
Infographic showing various Work From Home Optimum Call Center job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

InfoCision - Work at Home

Philadelphia, PA • Remote

$10 - $14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

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