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Work From Home Online Inbound Call Center Jobs in Rochester, NY

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

... every call Work Environment This role operates in a structured, metrics-driven call center ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Contacting warm inbound leads -- people who've already asked for help protecting their families ... -- work from anywhere in the U.S. * Flexible schedule -- full-time or part-time, your call * Weekly ...

Be Seen First

In addition to industry-leading online training and working from home, each office conducts real ... We do not cold call, prospect, or sell door to door. There are incredible advancement opportunities.

Showing results 21-40

Work From Home Online Inbound Call Center information

See Rochester, NY salary details

$12

$17

$22

How much do work from home online inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home online inbound call center in Rochester, NY is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Online Inbound Call Center vs Work From Home Customer Service Representative?

FeatureWork From Home Online Inbound Call CenterWork From Home Customer Service Representative
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentHome office, call center softwareHome office, customer management systems
Industry UsageTelecommunications, retail, tech companiesRetail, healthcare, finance
Job FocusHandling inbound calls, providing product/service infoAssisting customers, resolving issues

Both roles involve working from home and require strong communication skills. The main difference is that Work From Home Online Inbound Call Center positions typically focus on handling inbound calls for specific companies, often within call centers, while Work From Home Customer Service Representatives may handle a broader range of customer inquiries across various industries. Understanding these distinctions can help you choose the role that best fits your skills and career goals.

What cities near Rochester, NY are hiring for Work From Home Online Inbound Call Center jobs? Cities near Rochester, NY with the most Work From Home Online Inbound Call Center job openings:
Infographic showing various Work From Home Online Inbound Call Center job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,570 per year, or $17.1 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Geneseo, NY โ€ข Remote

$15.50 - $21/hr

Full-time

Re-posted 8 days ago


Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.