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Work From Home Non Voice Customer Service Jobs in Rochester, MN

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

... voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Provide a distraction-free home office environment. * Provide and maintain your own equipment ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

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Work From Home Non Voice Customer Service information

See Rochester, MN salary details

$9

$28

$51

How much do work from home non voice customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home non voice customer service in Rochester, MN is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.24 and $40.24 per hour, depending on experience, location, and employer.

What is a work from home non voice customer service?

A Work From Home Non Voice Customer Service job involves assisting customers through text-based communication channels such as email, chat, or support tickets instead of phone calls. Responsibilities typically include answering inquiries, resolving issues, and providing product or service information efficiently. Strong written communication skills, attention to detail, and problem-solving abilities are essential for this role. Many companies offer flexible schedules, making it an attractive option for remote work.

What are the typical daily responsibilities in a work from home non voice customer service role?

As a Work From Home Non Voice Customer Service representative, your day typically involves responding to customer inquiries via email, chat, or online tickets, resolving issues related to products or services, and updating customer records accurately in the company’s database. You may also handle tasks such as processing orders, troubleshooting common problems, and escalating complex concerns to specialized teams when necessary. Interaction is primarily text-based, so strong attention to written communication and response time is important. Regular check-ins with your supervisor or virtual meetings with the team help ensure alignment on goals and consistent service quality.

What are the key skills and qualifications needed to thrive in a work from home non voice customer service position?

To excel as a Work From Home Non Voice Customer Service representative, strong written communication, problem-solving skills, and proficiency in typing are essential, often complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and helpdesk ticketing systems is typically required. Attention to detail, patience, and the ability to work independently are key soft skills for success in this remote environment. These competencies ensure efficient, clear, and professional assistance to customers while maintaining high satisfaction in a virtual setting.

What are popular job titles related to Work From Home Non Voice Customer Service jobs in Rochester, MN?

For Work From Home Non Voice Customer Service jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Work From Home Non Voice Customer Service jobs in Rochester, MN look for?

The top searched job categories for Work From Home Non Voice Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Work From Home Non Voice Customer Service jobs?

Cities near Rochester, MN with the most Work From Home Non Voice Customer Service job openings:

Work From Home - Enrollment Specialist

AO Garcia Agency

Rochester, MN • On-site, Remote

Full-time

Re-posted 3 days ago


Job description

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.

In this role, you will assume a vital position in securing families' financial well-being..

Typical day-to-day tasks include:
Conducting virtual consultations with clients.
Assessing clients' needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Incentives include but not limited to:
No cold calling
Qualified lead program
Advancement based on performance
Weekly pay
Mentorship and complete training
Industry leading tools and technology access
Work from home (web conference-based presentations)

Looking for candidates who hold the below characteristics:
Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible, Trainable.

If you are a hard-working, motivated team player, this may be an opportunity for you!

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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