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Work From Home Network Operations Engineer Jobs (NOW HIRING)

Work-from-home requirements include the colleague's ability to set up computer equipment within ... Engineering, and Infrastructure leadership to align shared priorities. Drives organizational ...

Empower the team to understand and be comfortable with failing fast and learning from failures to ... Customer-focused mindset - drive the team to work together to solve real problems for our customers ...

Empower the team to understand and be comfortable with failing fast and learning from failures to ... Customer-focused mindset - drive the team to work together to solve real problems for our customers ...

By engineering a highly reliable PDM experience, you will directly reduce provider friction and ... Those who work at Clover are passionate and mission-driven individuals with diverse areas of ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales * Call on our lead ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

WORK FROM HOME

Mooresville, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Beaufort, SC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

WORK FROM HOME

Winter Park, FL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Cheyenne, WY · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Chula Vista, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

WORK FROM HOME

Antioch, TN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

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Work From Home Network Operations Engineer information

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$36K

$85K

$135K

How much do work from home network operations engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for work from home network operations engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What does a Work From Home Network Operations Engineer do?

A Work From Home Network Operations Engineer is responsible for monitoring, managing, and maintaining an organization's network infrastructure remotely. Their duties include troubleshooting network issues, ensuring network security, optimizing network performance, and coordinating with other IT staff to resolve outages or disruptions. They use specialized tools to monitor network traffic, implement upgrades, and maintain documentation—all while working from a remote location. This role requires strong technical skills, effective communication, and the ability to respond quickly to incidents.

What are the key skills and qualifications needed to thrive as a Work From Home Network Operations Engineer, and why are they important?

To thrive as a Work From Home Network Operations Engineer, you need strong expertise in network administration, troubleshooting, and a solid understanding of protocols like TCP/IP, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as SolarWinds or Nagios), network hardware, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Excellent problem-solving skills, attention to detail, and effective remote communication are vital soft skills for this position. These competencies ensure reliable network performance, rapid issue resolution, and seamless collaboration in a distributed work environment.

How does working remotely as a Network Operations Engineer impact collaboration with onsite teams and incident response?

As a Work From Home Network Operations Engineer, you'll rely heavily on digital communication tools—such as Slack, Microsoft Teams, and ticketing systems—to collaborate with onsite colleagues and other IT teams. While remote work offers flexibility, it also requires proactive communication to ensure swift incident response and troubleshooting. Most organizations implement structured handoff procedures, regular virtual meetings, and detailed documentation to keep everyone aligned and maintain network reliability. Building strong working relationships remotely is key to ensuring effective coordination during high-pressure situations.

What is the difference between Work From Home Network Operations Engineer vs Network Support Specialist?

AspectWork From Home Network Operations EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, technical troubleshooting, network monitoringOn-site or remote, user support, issue resolution
Industry UsageIT, telecommunications, large enterprisesIT, small to medium businesses, service providers

The Work From Home Network Operations Engineer and Network Support Specialist roles share certifications like CCNA and CompTIA Network+. However, the engineer focuses on maintaining and monitoring networks remotely, while the support specialist handles user issues and troubleshooting. Both roles are common in IT and telecommunications industries, but the engineer's role is more technical and system-focused, often working remotely, whereas the support specialist may work on-site or remotely assisting end-users.

What cities are hiring for Work From Home Network Operations Engineer jobs? Cities with the most Work From Home Network Operations Engineer job openings:
What states have the most Work From Home Network Operations Engineer jobs? States with the most job openings for Work From Home Network Operations Engineer jobs include:
What job categories do people searching Work From Home Network Operations Engineer jobs look for? The top searched job categories for Work From Home Network Operations Engineer jobs are:
Infographic showing various Work From Home Network Operations Engineer job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Sr Mgr Network Operations

$142K - $227K/yr

Full-time, Part-time

Posted yesterday


One Call rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

140th of 437 rated business services


Job description

General information
Location
Remote
Function
Technology
Business Unit
Shared Services
Full-time/Part-time
Full Time
Salary Range Min - Max (USD)
$142121 - $227394
Country
United States
Date
01-Apr-2026
Job ID
5501
Description & Requirements
JOB SUMMARY:
The Manager of Network Operations leads a 24x7 network operations function responsible for reliable, secure connectivity. This role manages a team of network operations staff, owns operational outcomes including availability, incident response, and escalation, and partners with Customer Support and other IT teams to resolve issues quickly. The manager ensures planned changes follow documented procedures, network services meet service level commitments, and access and security controls are administered in alignment with company policies, procedures, and standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Leads day-to-day network operations for routing, switching, wireless, VPN, and load balancing services to ensure availability, performance, and stability.
  • Manages a 24x7 operational coverage model, including on-call escalation, staffing coordination, and incident communications for high-impact events.
  • Owns network incident and problem management practices, including triage, escalation, root cause analysis, and follow-through to reduce repeat issues.
  • Manages the planning, installation, testing, modification, and evaluation of LAN and WAN services, coordinating changes to minimize risk and user impact.
  • Oversees day-to-day administration and lifecycle management of core network platforms, including Cisco routing and switching, Aruba and wireless infrastructure, F5, ZScaler, Cisco VPN, and related Azure/AWS networking components.
  • Defines system, quality, and analysis requirements, translating operational needs into functional specifications and effective processes.
  • Develops and maintains processes and procedures for support and service delivery, including runbooks, escalation paths, and operational readiness checklists.
  • Maintains and reports on SLA monitoring and compliance, including trends, recurring drivers, and improvement actions.
  • Provides management reports, including comprehensive operational statistics, forecasts, and status reports.
  • Analyzes statistical and operational data to maintain infrastructure health, identify systemic issues, and prioritize remediation work.
  • Manages evaluation, selection, and use of proactive monitoring and alerting tools for data networks, wireless networks, and remote access services.
  • Manages and oversees Network Security Administration, including access controls and secure remote connectivity aligned to security standards.
  • Reviews system security standards and operational controls.
  • Reviews system logs (routers, firewall) and host statistics as applicable to network operations.
  • Reviews procedures for remote access, network access governance, and patch and maintenance coordination as they relate to network services and security posture.
  • Manages vendor relationships and service providers supporting network services, driving timely resolution and adherence to service commitments.
  • Ensures the team follows documented change practices and participates in maintenance planning to reduce unplanned downtime.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience.
  • Relevant technical certifications preferred (for example Cisco, Aruba, F5, ZScaler).
  • 5-7 years of information technology experience including NOC environment or comparable 24x7 operations.
  • 2+ years leading a technical operations or network team (direct people management or equivalent team leadership).
  • 3 years project management preferred.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
  • Strong understanding of network operations and support concepts, including routing, switching, wireless, VPN, load balancing, and network security fundamentals.
  • Demonstrated experience with remote support models, concepts, and monitoring tools.
  • Working knowledge of Cisco, Aruba, wireless technologies, F5, ZScaler, Cisco VPN, and cloud networking considerations in Azure.
  • Experience coordinating major incidents, driving clear escalation, and communicating status to technical and non-technical stakeholders.
  • Ability to define and track operational KPIs (for example availability, incident response time, recurring incident reduction) and drive continual improvement.
  • Strong process discipline with the ability to create and maintain runbooks, standard operating procedures, and documentation that improves consistency and supportability.
  • Superior interpersonal as well as written and verbal communication skills.
  • Superior Customer Service.
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to work both independently and in a team environment.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:
  • This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
  • This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
  • The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
  • The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Senior Manager, Network Operations
Leads the Network Operations function at the department level. Owns department-level network strategy, headcount planning, budget management, and the multi-year technology roadmap. Manages through team leads or managers, setting expectations for leadership quality and execution standards across the organization. Owns department-level KPIs, SLAs, and operational metrics, reporting performance trends and improvement actions to executive leadership. Evaluates build-vs-buy-vs-partner decisions for network technologies and manages vendor relationships and contract negotiations, and coordinates cross-departmental initiatives with Cybersecurity, Cloud Engineering, and Infrastructure leadership to align shared priorities. Drives organizational adoption of modern networking practices (zero-trust, SASE, network automation). Presents network strategy and investment recommendations to Director/VP-level leadership. Reports to Director/VP of IT. Typically requires 7+ years of progressive experience in network engineering with at least 3 years in a people management role.
Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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