ZipRecruiter

Log In

2

Work From Home Medical Customer Service Representative Jobs in Appleton, WI

InsuraTec

Sales Representative (Remote)

Bellevue, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Kaukauna, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Hobart, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Menasha, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Allouez, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Appleton, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

De Pere, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Menasha, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Oshkosh, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Neenah, WI · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

previous pagenext page

Showing results 21-40

All JobsMedical Customer Service Representative JobsWork From Home Medical Customer Service Representative JobsWork From Home Medical Customer Service Representative Jobs in Appleton, WI

Work From Home Medical Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do work from home medical customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home medical customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a work from home medical customer service representative?

A Work From Home Medical Customer Service Representative is a professional who assists patients, healthcare providers, or insurance companies with medical-related inquiries or issues, all from a remote location. They may handle tasks such as scheduling appointments, answering billing questions, processing insurance claims, and providing information about medical services. These representatives use phone, email, or online chat to communicate and often work for hospitals, clinics, insurance companies, or third-party medical service providers. Strong communication skills, empathy, and knowledge of medical terminology are important for this role.

How does a work from home medical customer service representative typically collaborate with healthcare providers and team members?

As a Work From Home Medical Customer Service Representative, you will frequently communicate with both healthcare providers and internal team members via secure messaging systems, phone calls, or video conferences. Collaboration often involves clarifying patient information, coordinating appointment scheduling, and resolving insurance or billing inquiries. Regular virtual team meetings and training sessions help ensure everyone stays updated on policy changes and best practices. Despite working remotely, maintaining clear and prompt communication is essential for effective teamwork and delivering a high standard of service.

What are the key skills and qualifications needed to thrive as a work from home medical customer service representative, and why are they important?

To thrive as a Work From Home Medical Customer Service Representative, you need strong communication skills, knowledge of medical terminology, and a high school diploma or equivalent, with some employers preferring healthcare-related experience. Familiarity with customer relationship management (CRM) software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional empathy, patience, problem-solving abilities, and self-motivation are crucial soft skills for excelling in this remote role. These competencies ensure efficient support for patients, accurate information relay, and a positive customer experience in the healthcare environment.

What is the difference between Work From Home Medical Customer Service Representative vs Medical Billing Specialist?

AspectWork From Home Medical Customer Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; certification in medical billing preferred
Work EnvironmentRemote, customer service-focused, interacting with patients and providersRemote or office-based, focused on billing and coding tasks
Industry UsageCommon in healthcare providers, insurance companies, and telehealthPrimarily in healthcare facilities, billing companies, and insurance firms
Job FocusAssisting patients, answering inquiries, scheduling, and supportProcessing claims, coding, and managing billing records

While both roles are healthcare-related and can be performed remotely, the Medical Customer Service Representative focuses on patient interaction and support, whereas the Medical Billing Specialist handles billing, coding, and claims processing. Understanding these differences helps job seekers find the right fit based on skills and interests.

What cities near Appleton, WI are hiring for Work From Home Medical Customer Service Representative jobs?

Cities near Appleton, WI with the most Work From Home Medical Customer Service Representative job openings:

Work From Home Medical Customer Service Representative jobs near you

Remote Business Development Representative

Empire State Careers

Green Bay, WI • Remote

$69K - $150K/yr

Contractor

Medical, Dental

Posted 14 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them