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Work From Home Kfc Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Work From Home Kfc Customer Service information

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How much do work from home kfc customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for work from home kfc customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to apply at KFC online application form?

To apply for a Work From Home KFC Customer Service position, visit the official KFC careers website or job portals where the company posts remote job openings. Complete the online application form by providing your personal details, work experience, and relevant skills, then submit your application for review. Ensure your resume is up-to-date and tailored to customer service roles.

What are the main challenges of working as a Work From Home KFC Customer Service representative and how can they be addressed?

One of the main challenges in this role is maintaining clear communication and empathy with customers without in-person interaction, especially when resolving complaints or technical issues remotely. Distractions at home and the need for self-discipline can also be challenging. To address these, it’s important to set up a dedicated, quiet workspace, follow KFC's customer service protocols closely, and stay proactive in reaching out to team leads for support. Regular virtual team meetings and access to updated training resources also help build a sense of connection and keep skills sharp.

Is it hard to get hired at KFC?

Getting hired for a Work From Home KFC Customer Service position typically involves submitting an application, passing a background check, and demonstrating good communication skills. The hiring process can vary in difficulty depending on the number of applicants and the company's staffing needs, but having relevant customer service experience can improve your chances. Flexibility with schedules and familiarity with remote communication tools are also beneficial.

What does a customer service team member do at KFC?

A customer service team member at KFC handles customer orders, provides assistance, and ensures a positive dining or takeout experience. They may operate cash registers, maintain cleanliness, and follow food safety standards while communicating effectively with customers. Strong interpersonal skills and familiarity with point-of-sale systems are often required.

What are the key skills and qualifications needed to thrive as a Work From Home KFC Customer Service Representative, and why are they important?

To thrive as a Work From Home KFC Customer Service Representative, you need strong communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and order processing tools is typically required. Problem-solving abilities, patience, and the capacity to work independently are crucial soft skills in this role. These skills ensure efficient service delivery, customer satisfaction, and effective remote collaboration with the team.

What is the difference between Work From Home Kfc Customer Service vs Kfc Restaurant Crew?

AspectWork From Home Kfc Customer ServiceKfc Restaurant Crew
Work EnvironmentRemote, home-basedOn-site at Kfc restaurant
Required CredentialsCustomer service skills, basic computer knowledgeHigh school diploma, customer service skills
Employer & Industry UsageCorporate customer service teams, call centersFast-food restaurant operations
Common Search & ComparisonYesNo

Work From Home Kfc Customer Service roles focus on remote customer support, while Kfc Restaurant Crew involves on-site restaurant duties. Both require customer service skills, but the work environment and daily tasks differ significantly.

What are Work From Home KFC Customer Service jobs?

Work From Home KFC Customer Service jobs involve assisting KFC customers remotely, typically via phone, email, or chat. Employees in these roles handle inquiries about menu items, online orders, delivery issues, promotions, and general customer concerns. They are responsible for providing helpful, friendly, and efficient service from a home office, using KFC’s customer service systems and guidelines. These positions require good communication skills, a reliable internet connection, and the ability to manage customer interactions professionally while working independently.

How much does KFC pay per week?

Work From Home KFC Customer Service positions typically pay an hourly wage, which can range from minimum wage to higher rates depending on experience and location. Weekly earnings depend on the number of hours worked, with full-time roles often earning between $300 and $600 per week before taxes. Payment is usually processed via direct deposit or check on a regular schedule.
What cities are hiring for Work From Home Kfc Customer Service jobs? Cities with the most Work From Home Kfc Customer Service job openings:
What states have the most Work From Home Kfc Customer Service jobs? States with the most job openings for Work From Home Kfc Customer Service jobs include:
What job categories do people searching Work From Home Kfc Customer Service jobs look for? The top searched job categories for Work From Home Kfc Customer Service jobs are:
Work From Home Kfc Customer Service jobs near you
Infographic showing various Work From Home Kfc Customer Service job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 10% In-person, and 90% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply