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Work From Home Junior Customer Success Manager Jobs

Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will ... Remote work environment, enabling you to work from anywhere (as long as time zone permits) while ...

Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

You'll manage your own accounts focused on driving retention, expansion, and true customer success ... Ability to work from anywhere within the US  * Opportunity to join in-person team retreats 

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager We're looking for proactive customer service experts with an interest in ... To work from home, you will need hardwired internet with at least 30mbps download and 15mbps upload ...

S.-based employees work from home or on a hybrid schedule at one of our office locations in Tempe, AZ (HQ), Austin, TX, Petaluma, CA, Rock Rapids, IA, or Bloomington, MN. Imagine Your Impact. The ...

The Customer Success Manager will serve as the point of contact for the overall performance of the ... Telecommuting and working from home permitted. Must be fluent in Mandarin, both spoken and written.

The Customer Success Manager focuses on ensuring client satisfaction and success, with the ultimate ... Work from home * Cultural connections such as our Quarterly Book Club Pay This is a full-time ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... WFH and requires up to 33% travel Benefits: * Medical, Dental, Vision insurance * Virtual Doctor ...

The Manager will bridge the Customer Success team with key internal stakeholders from Customer ... Remote work environments. * Continuous use of a multi-monitor workstation with frequent video ...

The Manager will bridge the Customer Success team with key internal stakeholders from Customer ... Remote work environments. * Continuous use of a multi-monitor workstation with frequent video ...

The Manager will bridge the Customer Success team with key internal stakeholders from Customer ... Remote work environments. * Continuous use of a multi-monitor workstation with frequent video ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Position will be remote/WFH and requires up to 33% travel Benefits: * Medical, Dental, Vision ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Position will be remote/WFH and requires up to 33% travel Benefits: * Medical, Dental, Vision ...

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Work From Home Junior Customer Success Manager information

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$19K

$52.5K

$88K

How much do work from home junior customer success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for work from home junior customer success manager in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home Junior Customer Success Manager vs Work From Home Customer Support Specialist?

AspectWork From Home Junior Customer Success ManagerWork From Home Customer Support Specialist
Primary RoleBuilds customer relationships, ensures product adoption, and promotes retentionProvides technical assistance, resolves product issues, and answers customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentCollaborative, strategic, client-facingSupport-focused, technical, troubleshooting
Common CertificationsCustomer success or account management certifications often preferredTechnical support or help desk certifications often preferred

While both roles involve remote work and customer interaction, the Junior Customer Success Manager focuses on fostering long-term relationships and product adoption, whereas the Customer Support Specialist primarily handles technical issues and troubleshooting. Understanding these differences helps job seekers target roles aligned with their skills and career goals.

What cities are hiring for Work From Home Junior Customer Success Manager jobs?

Cities with the most Work From Home Junior Customer Success Manager job openings:

What states have the most Work From Home Junior Customer Success Manager jobs?

States with the most job openings for Work From Home Junior Customer Success Manager jobs include:

Infographic showing various Work From Home Junior Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

Other

Medical, Dental, Vision, Retirement

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Customer Success Manager

We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each aspect of our product offerings. You will develop a customer success strategy that scales, enhances our current processes, minimizes churn, and increases growth.

You will lead initiatives aimed at improving renewal and expansion rates, nurture talent, and advance customer relationships through proactive engagement. We are seeking an empathetic leader, willing to go the extra mile to ensure our customers are 100% satisfied with our offerings.

You will also have a key role in shaping the strategy and execution of delivering a comprehensive, exceptional, end-to-end customer experience.

You will:

  • Drive a customer success strategy that ensures a systematic approach throughout the entire customer lifecycle — from implementation to adoption, value realization, retention, and expansion.
  • Strengthen client relationships by acting as an advisor and champion for key stakeholders to drive advocacy, organic expansion, and referrals.
  • Implement processes and early warning systems to minimize churn, eliminate risks, and establish multiple touchpoints within customer accounts.
  • Collaborate with leaders across the broader GTM (Go-To-Market) organization, Product, and Engineering teams to amplify the voice of the customer and foster a customer-centric culture.
  • Drive the development of a feedback loop, transforming customer insights into meaningful product enhancements and service optimizations.
  • As we gear up to expand, in the future you will guide a dynamic customer success team to exceptional performance, fostering a culture of accountability, execution, growth, and continuous improvement.

You have:

  • A deep understanding of intellectual property law to enhance client relationships, ensure successful product adoption, and drive retention and growth in a rapidly evolving technological landscape.
  • Minimum of 5 years of experience in customer success, account management, or a related role, within the IP sector.
  • Innate leadership qualities, demonstrated by a successful history of guiding high-performing customer success teams in established B2B SaaS organizations within the early stages of funding.
  • Proficient in crafting and implementing customer success strategies that drive adoption, minimize churn, and encourage growth.
  • A leadership approach that is marked by empathy, evident in your track record of team development through recruitment, coaching, and talent cultivation.
  • Extremely results driven. Exceptional in achieving outcomes by taking ownership of strategic initiatives, reporting KPIs, and adeptly navigating intricate customer situations.
  • Extremely strong communication skills with the ability to engage and influence stakeholders at all levels within and outside the organization.
  • Ability to thrive in a fast-paced, evolving environment and are adept at adapting to changing needs.
  • Genuine enthusiasm for technology and innovation, constantly seeking inventive solutions to intricate challenges.

Bonus:

  • Experience with or knowledge of AI and LLMs
  • Experience in an early stage start-up
  • We offer:

    • Medical, Dental, Vision, and 401(k)
    • Remote work environment, enabling you to work from anywhere (as long as time zone permits) while staying connected with a passionate and talented team.
    • Wide range of opportunities for personal and professional development
    • Competitive compensation and equity grants