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Work From Home Junior Customer Success Manager Jobs

Junior Customer Success Manager Department: 270 - Customer Success Reports To: Senior Customer ... Work from home * Cultural connections such as our Quarterly Book Club Pay This is a full-time ...

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We empower our employees with the choice to work from an office, from home, or on a hybrid schedule ... Mentors junior Customer Success Managers Ensures Customer Success and Reference-ability: * Gather ...

Customer Success Manager The Customer Success Manager plays an exciting and crucial role in ... This role will be remote-first (work from home) in the states listed on our careers page, but the ...

Customer Success Manager Avolution, a highly regarded, worldwide, financially sound and growing ... Ability to work from anywhere within the US * Opportunity to join in-person team retreats

Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data ... in a work 'from-anywhere' world for employees, partners, customers, and visitors. The CXApp ...

... work 'from-anywhere' world for employees, partners, customers, and visitors. We take pride in the ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...

Customer Success Manager Orchard Robotics is a Series A startup backed by top VCs like Quiet ... Hybrid role where you'll spend time working from home, and involves frequent travel to our customer ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have ...

Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager Due to continued growth, the Customer Success team is expanding and we ... Use this for financial, physical, and mental well-being * WFH set-up allowance: To ensure you have ...

Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will ... Remote work environment, enabling you to work from anywhere (as long as time zone permits) while ...

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Work From Home Junior Customer Success Manager information

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$19K

$52.5K

$88K

How much do work from home junior customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for work from home junior customer success manager in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home Junior Customer Success Manager vs Work From Home Customer Support Specialist?

AspectWork From Home Junior Customer Success ManagerWork From Home Customer Support Specialist
Primary RoleBuilds customer relationships, ensures product adoption, and promotes retentionProvides technical assistance, resolves product issues, and answers customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentCollaborative, strategic, client-facingSupport-focused, technical, troubleshooting
Common CertificationsCustomer success or account management certifications often preferredTechnical support or help desk certifications often preferred

While both roles involve remote work and customer interaction, the Junior Customer Success Manager focuses on fostering long-term relationships and product adoption, whereas the Customer Support Specialist primarily handles technical issues and troubleshooting. Understanding these differences helps job seekers target roles aligned with their skills and career goals.

What cities are hiring for Work From Home Junior Customer Success Manager jobs?

Cities with the most Work From Home Junior Customer Success Manager job openings:

What states have the most Work From Home Junior Customer Success Manager jobs?

States with the most job openings for Work From Home Junior Customer Success Manager jobs include:

Infographic showing various Work From Home Junior Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

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Job description

Position Summary
Job Title: Junior Customer Success Manager
Department: 270 - Customer Success
Reports To: Senior Customer Success Manager
Job Type: Full Time; Salary Exempt
Job Purpose: The Junior Customer Success Manager is a dynamic, relationship-driven role supporting our Customer Success team in delivering an exceptional experience to schools participating in our Book Blast program. This client-facing, support-focused position is ideal for someone who is organized, people-oriented, and eager to grow in a customer success or account management career.
Key Responsibilities:
Customer Success & Relationship Assistance
- Support Customer Success Managers by helping schools throughout their Book Blast journey, from onboarding to event completion.
- Assist with follow-ups, scheduling, and routine client communications to ensure schools feel supported and informed.
- Maintain accurate and detailed records of client accounts, communications, and outcomes.
- Help gather client feedback, testimonials, and referrals to support program growth.
Administrative & Operational Support
- Assist with coordination of events, materials, and schedules for Book Blast launches.
- Support team members with presenting to schools, meeting preparation, and follow-ups.
- Identify opportunities to streamline processes and help make customer experiences smoother.
Support & Process Improvement
- Support communication campaigns to help drive engagement and participation.
- Assist with light research or preparation for client meetings.
Event Management
- Serve as the primary point of contact for schools during peak weeks and throughout the season as needed.
- Build and nurture strong, long-term relationships with school leaders through personalized outreach and proactive problem-solving.
- Implement retention strategies based on Never Lose a Customer Again principles to maximize renewals and engagement.
- 5. Training & Development
- Participate in ongoing training and coaching to deepen knowledge of customer success best practices, sales techniques, and program details.
Obtain Referrals, Testimonials, and/or References
- Encourage and gather testimonials, referrals, and client advocacy to grow the Books Are Fun network.
- Leverage client satisfaction to build a network of advocates for Books Are Fun.
Key Requirements:
- Experience: Proven experience in customer service, administrative support, or entry-level account management.
- Skills: Exceptional communication, relationship-building, and problem-solving skills.
- Personality: Fun! Customer-oriented with a passion for going above and beyond to meet client needs.
- Attitude: Positive, proactive, and enthusiastic about helping others succeed.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Friendly, professional, and proactive attitude.
- Comfortable supporting multiple projects and priorities simultaneously.
- Passion for books, education, and creating positive experiences for clients.
- Comfortable working independently in a remote environment.
Working Conditions:
- This is a remote position.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
About Collective Goods and Books Are Fun:
Our companies envision a world where every child, regardless of background, has access to a vibrant home library, fostering a lifelong journey of learning, imagination, and personal growth. Through dynamic partnerships with schools, we aim to turn every home into a nurturing space filled with the wonders of literature, ensuring that the joy and benefits of reading touch every family, building brighter futures, and inspiring lifelong readers one book at a time.
Benefits:
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Flexible Spending Account/Health Savings Account
  • Supplemental benefits (critical illness, accident, & hospital indemnity)
  • Employee assistance program
  • Internet stipend
  • Company paid life insurance + buy-up option
  • Company paid short-term & long-term disability insurance
  • 13 paid holidays throughout the year
  • Paid Time Off
  • Paid Volunteer Time Off
  • Work from home
  • Cultural connections such as our Quarterly Book Club
Pay
This is a full-time/salaried role with a compensation range of $45,000-$50,000
Work Location
This is a work from home position.
About Us
Collective Goods Holdings, Inc. (CGH) is a privately held holding company behind Books Are Fun, Inc. - a company with a simple but powerful mission: to inspire lifelong readers by getting kids excited about books. Books Are Fun energizes communities, schools, and families to ensure every child has books at home, because we believe reading can change the world.
To learn more about our companies and how we spark a lifelong love of reading, please visit our website at https://booksarefun.com/book-blast