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Work From Home Java Production Support Engineer Jobs

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies ... Our employees have the flexibility of working in the office and from home. * Health Care and ...

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies ... Our employees have the flexibility of working in the office and from home. * Health Care and ...

Java Product Engineer

$52.25 - $67.50/hr

Work directly with business stakeholders to understand requirements. * Translate business needs ... Own features from design through post-production support. Disclaimer "The responsibilities and ...

$126K - $166K/yr

Dublin\/ Galway - Remote\/WFH \n * Long Term Contract \n * Negotiable Day Rate \n Leading Fintech\/ Financial Services organisation is looking for a number of experienced Senior Java Engineers to ...

FPGA Engineer - Work From Home

Chicago, IL · On-site +1

$133K - $172K/yr

FPGA Engineer - Work From Home We are seeking a talented and self-motivated FPGA Engineer to join a growing hardware engineering team. Our culture emphasizes teamwork and focuses on continuous ...

... and product owners to ship complete features • Build RESTful and GraphQL APIs using Node.js, ... Java, or .NET • Work with databases like PostgreSQL, MySQL, MongoDB, or Redis • Optimize ...

Tier 3 Production Support Engineer

$43 - $56/hr

Our work powers informed decision-making at every pivotal moment in oncology - from the treatment ... The Product Support Representative acts as a technical and consulting resource for moderately ...

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Work From Home Java Production Support Engineer information

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How much do work from home java production support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for work from home java production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What does a work from home Java production support engineer do?

A Work From Home Java Production Support Engineer is responsible for monitoring, troubleshooting, and maintaining Java-based applications in a production environment while working remotely. They address technical issues, resolve incidents, and ensure the smooth operation of software systems. Their role often includes collaborating with development teams, analyzing root causes of problems, and implementing fixes or enhancements. Strong communication skills and the ability to work independently are essential for success in this remote position.

What are the key skills and qualifications needed to thrive as a work from home Java production support engineer?

To thrive as a Work From Home Java Production Support Engineer, you need strong Java programming skills, troubleshooting expertise, and a background in computer science or a related field. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and version control (like Git) is typically required, along with knowledge of databases and cloud platforms. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills for remote collaboration and effective incident resolution. These competencies ensure timely support, minimize downtime, and maintain the reliability of business-critical applications.

What are the most common challenges faced by work from home Java production support engineers, and how can they be effectively managed?

Work From Home Java Production Support Engineers often encounter challenges such as troubleshooting complex issues remotely, maintaining effective communication with cross-functional teams, and managing on-call responsibilities across different time zones. To manage these challenges, it's important to develop strong diagnostic skills, use collaboration tools for seamless communication, and establish a structured workflow to prioritize and resolve incidents efficiently. Proactively documenting recurring issues and solutions also helps streamline support processes and enhances team knowledge sharing.

What is the difference between Work From Home Java Production Support Engineer vs Work From Home Java Developer?

AspectWork From Home Java Production Support EngineerWork From Home Java Developer
Primary RoleMaintains and supports Java applications in production environmentsDevelops and codes Java applications and features
Skills & CertificationsJava, troubleshooting, monitoring tools, incident managementJava, coding, software development lifecycle
Work EnvironmentSupport teams, production servers, incident responseDevelopment teams, coding environments, project planning
Industry UsageIT support, banking, telecom, enterprise servicesSoftware companies, tech startups, enterprise software

While both roles require Java expertise, the Work From Home Java Production Support Engineer focuses on maintaining and troubleshooting Java applications in live environments, ensuring uptime and performance. In contrast, the Work From Home Java Developer primarily designs, codes, and develops new Java-based features and applications. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

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What states have the most Work From Home Java Production Support Engineer jobs?

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What job categories do people searching Work From Home Java Production Support Engineer jobs look for?

The top searched job categories for Work From Home Java Production Support Engineer jobs are:

Infographic showing various Work From Home Java Production Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

AI Production Support Engineer

Tradeweb Markets

Jersey City, NJ • On-site, Remote

$43.75 - $57.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description


Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world's largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.
Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues - and 2025 was our 26th consecutive year of record revenues.
Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies and by U.S. News & World Report as one of the Best Financial Services Companies to Work For.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
Workplace Posters | U.S. Department of Labor
As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability.
Group Details
This role is a senior Production Support position with a strong focus on applying Artificial Intelligence to improve operational efficiency, incident response, and root cause analysis within the Credit trading platform.
The primary goal of the role is to understand existing production issues, investigation patterns, and support workflows, and to design and build AI-powered tools and solutions that reduce mean time to detection (MTTD), mean time to resolution (MTTR), and overall operational toil.
The role sits at the intersection of production support, software engineering, and AI enablement, partnering closely with Development, QA, and Business teams to modernize how production issues are identified, analyzed, and resolved.
Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts. There may be days where travel to the Jersey City office is recommended for organizational off-sites.
Job Responsibilities
  • Analyze historical production incidents and ticket data to identify recurring patterns, investigation paths, and bottlenecks.
  • Design and build AI-assisted tools to:
    • Accelerate root cause identification
    • Summarize logs, alerts, and metrics
    • Suggest likely failure domains or components
    • Assist with incident triage and prioritization
  • Partner with Production Support engineers to embed AI into day-to-day workflows, not as standalone experiments.
  • Develop internal tools, scripts, or lightweight services that leverage AI models to improve support efficiency.
  • Apply AI coding assistants to rapidly prototype, iterate, and productionize operational tooling.
  • Document AI-driven workflows, playbooks, and best practices for use by the wider support organization.
  • Measure and track impact of AI adoption (reduction in MTTR, investigation time, manual effort).
  • Provide extremely high levels of availability and stability for production, demo, and test environments supporting Credit trading.
  • Perform deep dives into application logs, metrics, and codebases to understand system behavior and failure modes.
  • Support monitoring, alerting, and observability platforms (e.g., logs, dashboards, alerts).
  • Work with development team and AI teams, to partner in building out new AI related features in AI.

Required Qualifications
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.
  • 10+ years of overall IT experience, with significant experience in Production Support or Site Reliability roles or DevOps roles.
  • Strong hands-on experience supporting large-scale, highly available financial or trading systems with complex architecture, distributed systems and system troubleshooting.
  • Solid programming background with experience in one or more of:
    • C++
    • Python
    • Node.js
    • Scripting languages (Shell, Bash, Perl)
  • Experience working with:
    • Logging and monitoring tools (e.g. Coralogix, Grafana)
    • Containers and orchestration (Docker, Portainer)
    • Messaging/streaming platforms (e.g., Kafka)
    • Databases (relational and non-relational)
  • Excellent communication skills and ability to work with technical and non-technical stakeholders.

AI & Automation Skill Requirements
  • Hands-on experience using AI coding and assistant tools to build/enhance software solutions.
  • Practical experience applying AI to:
    • Code analysis
    • Log analysis
    • Automation
    • Workflow optimization
    • Building MCP servers & AI Agents
  • Familiarity with modern AI tooling ecosystems; preferred tools include:
    • OpenAI
    • Claude
    • Cursor
  • Ability to evaluate AI-generated outputs critically and apply them safely in production environments.
  • Experience building small internal tools, scripts or services that improve operational productivity.

Preferred Qualifications
  • Understanding of source control systems (e.g., Git) and collaborative development workflows.
  • Familiarity with ticket management systems such as ServiceNow and Jira, especially for analyzing historical incidents.
  • Networking knowledge, including TCP/UDP, multicast, and packet analysis tools (e.g., Wireshark).
  • Experience operating in regulated or security-conscious environments.
  • Fixed income or bond trading domain knowledge.
  • Exposure to AI enablement, developer productivity, or platform engineering roles.

Key Attributes for Success
  • Strong analytical mindset with the ability to identify patterns across complex systems.
  • Curiosity and willingness to challenge traditional support models using AI.
  • Structured, methodical approach to problem solving.
  • Delivery-focused and outcome-driven.
  • Collaborative team player with a proactive attitude.
  • Comfortable working flexible hours, including occasional evening or weekend support.

Additional Information
Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:
  • Health Insurance: Highly competitive medical, dental, and vision programs
  • Hybrid Environment: Our employees have the flexibility of working in the office and from home.
  • Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
  • Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
  • Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
  • The current pay range for this role is currently $150,000 to $210,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines.
  • This role will also be eligible to participate in Tradeweb's discretionary bonus program.
  • This role is expected to remain open until 8/20/26.

Other Benefit Programs
  • Pre-Tax Commuter Benefits Program
  • ARAG Legal Services
  • Employee Assistance Program
  • Tuition Reimbursement
  • Financial Wellness Tools
  • Travel Assistance Benefits
  • Pet Insurance
  • Corporate Gym Subsidies
  • Wellness Perks
  • Paid Time Off and Parental Leave