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Work From Home Japanese Customer Service Representative Jobs in Boca Raton, FL

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Inktel Careers

Fifa 1099-Csr

Fort Lauderdale, FL · Remote

$18/hr

Description We're contracting WORK-FROM-HOME Independent contractors who can provide great customer service. Compensation: Training $18.00/hr Production $18/hr. Get paid weekly! Each CSR will be an ...

New

Home - TWS

Customer Service Rep

Boca Raton, FL · Remote

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims ... Must be able to work M- Thurs 10 AM - 7 PM and Friday 9 AM- 6 PM EST. Essential Duties and ...

Home - TWS

Customer Service Representative

Boca Raton, FL · Remote

$16.50 - $22.25/hr

A claim's department Customer Service Representative is responsible for adjudicating tire claims ... Must be able to work Mon-Thurs 10 AM - 7 PM EST and Friday 9 AM - 6 PM EST. Essential Duties and ...

HMG Careers

Work From Home Sales Specialist

Lantana, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Parkland, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Japanese Customer Service Representative information

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How much do work from home japanese customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home japanese customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a work from home Japanese customer service representative?

A Work From Home Japanese Customer Service Representative provides remote support to customers who speak Japanese. Their responsibilities include answering inquiries, resolving issues, processing orders, and ensuring customer satisfaction via phone, email, or chat. This role requires fluency in Japanese and English, strong communication skills, and the ability to work independently. It often involves using customer service software and following company guidelines to deliver excellent service.

What are the key skills and qualifications needed to thrive as a work from home Japanese customer service representative?

To thrive as a Work From Home Japanese Customer Service Representative, you need fluency in both Japanese and English, excellent written and verbal communication skills, and prior customer service experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes VoIP or chat support tools is typically required. Strong active listening, problem-solving abilities, and patience are valuable soft skills in this role. These qualifications ensure efficient, empathetic support for customers and enable representatives to resolve issues effectively in a remote setting.

What are some typical challenges faced by work from home Japanese customer service representatives, and how are they addressed?

A common challenge in this role is managing effective communication and building rapport with customers through digital channels, especially without face-to-face interaction. Representatives may also encounter technical issues or need to resolve complex inquiries in both Japanese and English, often requiring multitasking across different platforms. Companies usually provide extensive training, knowledge bases, and ongoing support to help overcome these challenges. Regular team meetings and virtual collaboration tools foster a sense of community and enable continuous learning, allowing representatives to stay connected and informed despite working remotely.

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Work From Home Japanese Customer Service Representative jobs near you
Infographic showing various Work From Home Japanese Customer Service Representative job openings in Boca Raton, FL as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 2% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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