ZipRecruiter

Log In

2

Remote Humana Customer Service Jobs in Boca Raton, FL

ForgeFit

Remote Customer Service Specialist

West Palm Beach, FL · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Fort Lauderdale, FL · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pompano Beach, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Coral Springs, FL · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Boynton Beach, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hollywood, FL · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Palm Beach, FL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Boca Raton, FL · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wellington, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lake Worth, FL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Delray Beach, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Humana

IT Project Manager

Fort Lauderdale, FL · On-site +1

$94K - $111K/yr

... service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

IT Project Manager

Fort Lauderdale, FL · On-site +1

$94K - $111K/yr

... service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

IT Project Manager

Fort Lauderdale, FL · On-site +1

$94K - $111K/yr

... service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

next page

Showing results 1-20

All JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Boca Raton, FL

Remote Humana Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do remote humana customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote humana customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in Boca Raton, FL? For Remote Humana Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Boca Raton, FL look for? The top searched job categories for Remote Humana Customer Service jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Humana Customer Service jobs? Cities near Boca Raton, FL with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you
REMOTE Customer Service Representative

REMOTE Customer Service Representative

Advocacy Solutions

Plantation, FL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. They will provide great customer service and have a clear phone presence. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 8:00 am to 5:00 pm. This is a remote work from home position.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.
Essential Functions:
  • Interacts with customers via telephone, email, or in person to provide support and information on services.
  • Collects and enters information for services.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Required Skills/Abilities:
  • Must be able to talk on the phone and type at the same time
  • Excellent reading, writing, and verbal communication skills including active listening
  • Must pass a background check and typing test with a minimum typing speed of 35WPM
  • Must have a quiet area for a home office away from noise and distractions
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Ability to sit for a long period of time.
  • Reliable and dependable attendance.

Education and Experience:
  • This job requires a minimum of a high school diploma or G.E.D, and two years of telephone customer service or previous call center experience. Associate's degree is preferred.
  • Telephone experience is required. Auto dialer experience is highly preferred.
  • Experience using computers and performing data-entry functions.
  • Bilingual ability in English and Spanish is a plus.

Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:
  • Not all positions are remote; some require that the employee work in the office.
  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV

Apply