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Work From Home Italian Customer Service Jobs in Boca Raton, FL

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

HMG Careers

Work From Home Sales Specialist

Parkland, FL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Italian Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do work from home italian customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for work from home italian customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a work from home Italian customer service job?

Work From Home Italian Customer Service jobs involve assisting customers in Italian, typically via phone, email, or chat, while working remotely. These roles focus on resolving customer inquiries, providing product information, and ensuring customer satisfaction. Fluency in Italian and strong communication skills are essential for these positions. They are common in industries like e-commerce, travel, and technology, allowing companies to serve Italian-speaking customers globally. Working from home offers flexibility and the ability to work from almost anywhere with a stable internet connection.

What are the key skills and qualifications needed to thrive as a work from home Italian customer service representative?

To thrive as a Work From Home Italian Customer Service representative, you need fluency in Italian and English, strong communication skills, and prior customer service experience. Familiarity with CRM platforms, ticketing systems, and remote communication tools is typically required. Outstanding problem-solving abilities, patience, and self-motivation are important soft skills for excelling in this remote role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring client satisfaction, and maintaining productivity outside a traditional office environment.

What are some common challenges faced by work from home Italian customer service representatives, and how can they be managed?

One frequent challenge for remote Italian Customer Service representatives is maintaining clear and empathetic communication without face-to-face interaction, especially when dealing with complex issues or upset customers. Managing time effectively while juggling multiple inquiries and adhering to performance metrics can also be demanding. To overcome these challenges, it's helpful to establish a dedicated workspace, utilize collaboration tools for team support, and prioritize regular communication with supervisors and colleagues. Proactively seeking feedback and ongoing training can further enhance both customer satisfaction and personal performance.

What is the difference between Work From Home Italian Customer Service vs Work From Home Italian Technical Support?

AspectWork From Home Italian Customer ServiceWork From Home Italian Technical Support
Required CredentialsCustomer service experience, language proficiency, basic computer skillsTechnical knowledge, troubleshooting skills, relevant certifications
Work EnvironmentCall centers, remote customer service platformsRemote support tools, technical software
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & Comparison IntentCustomer service roles, language-specific supportTechnical support roles, troubleshooting expertise

While both roles involve remote work and require Italian language skills, Customer Service focuses on general client support and communication, whereas Technical Support emphasizes troubleshooting and technical problem resolution. Your choice depends on your technical background and career interests.

What are popular job titles related to Work From Home Italian Customer Service jobs in Boca Raton, FL?

For Work From Home Italian Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Work From Home Italian Customer Service jobs in Boca Raton, FL look for?

The top searched job categories for Work From Home Italian Customer Service jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Work From Home Italian Customer Service jobs?

Cities near Boca Raton, FL with the most Work From Home Italian Customer Service job openings:

Work From Home Italian Customer Service jobs near you

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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